TD Ameritrade Reviews | Glassdoor

TD Ameritrade Reviews

Updated May 9, 2017
104 reviews

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TD Ameritrade CEO & President Tim Hockey
Tim Hockey
4 Ratings

104 Employee Reviews

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  1. Helpful (2)

    "Hitting a glass door."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Technician in Omaha, NE
    Current Employee - Network Technician in Omaha, NE
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (More than a year)

    Pros

    Great salary, lenient with dress code, And opportunity to grow, if you can find a way to. Read the cons.

    Cons

    Company plays favorites, you burn out quickly, the only way you will move up is if you know someone. Overwork you for pay (example, your performing manager tasks, for employee money). Many of the time it isn't the clients, its the staff. But that's just coming from one department.

    Advice to Management

    When you says you can grow here and move up.. don't limit the employee to only that department.. most people want to achieve goals and can't.. due to managers not giving the opportunity.


  2. "Not much to say"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Java Developer in Columbia, MD
    Former Contractor - Senior Java Developer in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TD Ameritrade as a contractor (More than a year)

    Pros

    Financial domain exposure, marked knowledge, inhouse MVC API development

    Cons

    bad management, egoistic full time employees

    TD Ameritrade Response

    May 8, 2017

    We are glad you found some professional value in your time with us, however we are sorry you had a bad personal experience. It is never our intention to make someone who is working with us as a ... More


  3. Helpful (9)

    "Epitome of Micromanagement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Representative in Omaha, NE
    Current Employee - Registered Representative in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (Less than a year)

    Pros

    Decent foot in the door into the financial services industry. Management teams hold a pretty open door policy as well.

    Cons

    You cannot go one day without micromanagement taking over your role. There are coaching sessions frequently, which seem to focus primarily on things you could or should improve on, therefore morale is quite low on a day to day basis. The job is extremely understated in job postings and does not meet expectations for many.

    Advice to Management

    While I understand the sensitive nature of financial services, micromanagement seems to be negatively spoken about by many of your associates at different levels.

    TD Ameritrade Response

    May 24, 2017

    Thank you for your comments. You are correct that Financial Services is a highly regulated business industry to be in. Individual Development Plans created specifically between your manager and ... More


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  5. Helpful (6)

    "New Client Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Client Consultant in Omaha, NE
    Former Employee - New Client Consultant in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TD Ameritrade full-time (More than 3 years)

    Pros

    Ability to work as much as you want essentially. Lots of overtime available for call center associates. Good place to get started in the industry.

    Cons

    Monotonous. Every day is the same. Worthless coaching sessions that repeat themselves over and over and over. They dump money into being "lean" which after working there for long enough becomes extremely repetitive. They tried to pull the wool over people's eyes when they cut bonuses and pay. Kudos to you because it worked initially. But once everyone realized what was happening it didn't go well for you. I saw lots of turnover before I left. We felt disrespected. I will say that new management finally acknowledged what happened. Before I left it seems like they were moving back in the right direction.

    Advice to Management

    Treat employees like human beings, not lemmings. We used to take pride in our jobs. Now it's just a clock in/clock out environment. Be more transparent.


  6. Helpful (7)

    "5 years wasted so far."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Omaha, NE
    Current Employee - Senior Manager in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TD Ameritrade full-time (More than 5 years)

    Pros

    The pay is slightly higher than average. But the bonuses are about 30% out of your control. The building is neat.

    Cons

    If you are on the business side, you probably love it. If you are in IT, you are worked incredibly hard. TDA is a "performance driven" organization, meaning you are strictly held accountable and if you don't meet expectations you are punished. This is by far the most punitive company I have ever worked for. Also, teams are run with very few people; many one person teams.

    Advice to Management

    Treat IT like the business. Stop hiring the loudest and most obnoxious managers. Find managers that actual enjoy people and are personable.


  7. Helpful (2)

    "Communications manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Manager in Jersey City, NJ
    Current Employee - Communications Manager in Jersey City, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (More than 3 years)

    Pros

    The culture is what keeps associated at the firm. Teamwork and collaboration are encouraged and fostered. It feels like a family.

    Cons

    The opportunity for professional development and career growth is almost nonexistent. Many of the roles have no career path, therefore associates feel stagnant.

    Advice to Management

    More professional development


  8. Helpful (1)

    "Relationship Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Fort Worth, TX
    Former Employee - Relationship Manager in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at TD Ameritrade full-time (More than 3 years)

    Pros

    Free parking.

    Free coffee and tea.

    Onsite cafe.

    Learning and Development tries to offer opportunities for self-improvement.

    Cons

    The pay is not adjusted for loyal employees--new, inexperienced people frequently get paid considerably more than the experienced and more competent employees, with years of service at the company, get paid.

    The individuals chosen for management positions often seem be selected based on their attractiveness and popularity more than their competence.

    The work environment had some negativity due to inconsistencies between departments.

    Advice to Management

    Make the "anonymous" annual feedback survey truly anonymous and then really consider what your employees are sharing with you.


  9. Helpful (4)

    "Financial Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investor in Fort Worth, TX
    Former Employee - Investor in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at TD Ameritrade full-time (More than 3 years)

    Pros

    Good company to get foot in finance industry. A friend environment in the beginning.

    Cons

    Lateral upward mobility. Underpaid and they increase bonus difficulty regularly so you can't make up the difference. High turnover from entry level to upper management.


  10. Helpful (2)

    "One word - Politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology Director in Jersey City, NJ
    Former Employee - Information Technology Director in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TD Ameritrade full-time (More than 3 years)

    Pros

    There are some nice people to work with, challenging projects and the compensation was decent.

    Cons

    Fake culture that is splashed everywhere. Upper management was VERY political with their own, often conflicting agendas. Empowerment was preached, but everything had to be funneled through C-level, so he could control the message. Farcical voluntary "forced" Employee Surveys! Thankfully, I hear that C-level is on his way out - for the good and health of the company!

    Advice to Management

    Watch out for above C-level.


  11. Helpful (6)

    "Used to be a good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Consultant in South Florida, FL
    Current Employee - Investment Consultant in South Florida, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TD Ameritrade full-time (More than 3 years)

    Pros

    The benefits are OK. Some managers actually care and have sales experience although a lot of upper management cares only about numbers and nothing else and have no prior sales experience.

    Cons

    They came up with the idea of making everyone attend a mandatory "Huddle" every morning. For a 100k job this is quite demeaning. The huddles have lowered morale across the company and it is driving people away. No one in my office or region who I have talked to enjoy the Huddles. Stop wasting money on Lean and invest in something that we can actually use to help us like our outdated technology. The company super micromanages their investment consultants, especially from the regional level up.

    Advice to Management

    Get rid of the morning huddles. Hire people who have sales experience in management roles. Let us run our business our way.

    TD Ameritrade Response

    Aug 9, 2016 – Talent Acquisition Representative

    Here at TDA, one of our Core Values is Working Together as we encourage collaboration. Our Associates find great value in participating in initiatives where brainstorming is welcomed and our high ... More


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