TD Ameritrade Reviews | Glassdoor

TD Ameritrade Reviews

Updated July 15, 2017
193 reviews

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3.0
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TD Ameritrade CEO & President Tim Hockey
Tim Hockey
8 Ratings

193 Employee Reviews

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Pros
Cons
  • Work/life balance is bad, overtimes and weekend work are normal things (in 14 reviews)

  • Promotional opportunities are limited to other departments in the call center until you have put in a certain amount of time (in 26 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good people, average benefits, below-average pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Trade Desk in Omaha, NE
    Current Employee - Retail Trade Desk in Omaha, NE
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time

    Pros

    The people you work with are amazingly helpful and always willing to educate. The benefits are average among industry standards. And there are so many positions to move to within the company- however, all are nearly lateral.

    Cons

    Pay. The pay working for a large public company is almost embarrassingly low. Sure it pays the bills, but barely. When compared to other firms in the industry, TDA has a lot of room to improve- especially for the specialized departments. We have some of the most knowledgeable and intelligent talent on the trade desk and margin risk teams, yet they are compensated considerably lower than comparable positions within other firms.

    Secondly, TDA is on a hiring spree to ensure they have enough staff to handle the upcoming acquisition. They seem to be hiring nearly anyone off the streets who doesn't have a criminal background. This has led to an increase in inefficiency, poor training, and unknowledgeable representatives with absolutely zero industry experience.

    Advice to Management

    I love the accepting culture TDA has created, and continues to strive for. The open door policy with management is admirable as well. But within each and every department, there is an underlying theme of discontent when it comes to happiness and longevity of employment with the firm all related to the low hourly wages. I think you could see an increase in attraction to better, more talented and experienced employees if the wages compensated for such.

    TD Ameritrade Response

    Jul 17, 2017

    Thank you for your comments. We’re very proud of the culture at TD Ameritrade, and we all work hard to ensure that values resonate in the relationships we build and the work we do.

    We're sorry... More


  2. Helpful (2)

    "Good Company - Tough Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TD Ameritrade full-time

    Pros

    Good Benefits and nice people.

    Cons

    It is essentially a call center with difficult clients.

  3. Helpful (2)

    "Sr. Financial Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TD Ameritrade full-time (More than a year)

    Pros

    They are flexible and laid back. The people you work with are all very nice , fun and get along great.

    Cons

    Not a real book of business. They are a reactive company and not very proactive to be a leader in the industry. Don't look out for employee's comp not competitive.


  4. Helpful (7)

    "dont hire your best saleman to manage your salesman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at TD Ameritrade full-time

    Pros

    alot of warm leads, they will start you off with a book of about 4,000 clients to call, pretty easy to make about 80K a year, if you are any good at sales and apply yourself you should make well over 100K,

    Cons

    the branches are extremely competitive so the regional managers continue to promote their best "companyman" salesman to the role of manager. this is a huge mistake as the typical sales guy knows alot about winning in their own way and not alot about managing and coaching other people to help them sell better to their OWN style. There's alot of turn over in places like this because they believe if you cant do the work, they will replace you with someone that will. The ultimate feeling in the culture is that they care less about the employee and more about the bottom line.

    Advice to Management

    Hire managers that are good at listening and coaching others. Dont hire your finest "rah rah" sales guy that only knows how to do one thing.


  5. Helpful (1)

    "Cash Management Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Management Analyst in San Diego, CA
    Former Employee - Cash Management Analyst in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TD Ameritrade full-time (More than a year)

    Pros

    Fun environment, not stressful, nice people

    Cons

    repetitive task, easy work, no value added


  6. Helpful (1)

    "Recruiting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Omaha, NE
    Current Employee - Recruiter in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (More than a year)

    Pros

    Good Company for anyone looking to create new processes

    Cons

    Better management training in leadership roles

    Advice to Management

    Stop Micro managing


  7. "Transfer Analyst - TD Ameritrade"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Transfer Analyst in Omaha, NE
    Current Contractor - Transfer Analyst in Omaha, NE
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at TD Ameritrade as a contractor (Less than a year)

    Pros

    Friendly people, great bosses, nice facility,

    Cons

    Had 2 cutthroat team members. Boss pulled me aside for wearing athletic shoes for knee problems I obtained from sitting down at a desk all day. Doctor's recommendation.

    Performance matters, but not as much as getting your boss to like you. Top performers weren't able to advance while people close to management were.

  8. "Faith"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Westlake, TX
    Current Employee - Anonymous Employee in Westlake, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TD Ameritrade full-time (Less than a year)

    Pros

    Great benefits, flexible schedules, Great manager

    Cons

    Locations and would be good to have a few TD Banks in the area

    Advice to Management

    Continue the openess and strengthen diversity and inclusion programs.

    TD Ameritrade Response

    Jun 2, 2017

    Thank you for your review! We certainly believe that People Matter at TD Ameritrade, so we strive to provide a lot of benefits that our associates want and need to help you keep that work/life... More


  9. Helpful (1)

    "Not the worst, not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TD Ameritrade full-time

    Pros

    Usually positive morale, some of the leaders are good people, benefits are competitive, learn how to trade

    Cons

    Company ran by new CEO who is a little on the liberal side and cares more about appearances than employee retention and jobs

    Advice to Management

    Promote those who are capable and can produce to teach others how to do the same vs, who the good old boys are

    TD Ameritrade Response

    May 31, 2017

    We appreciate your feedback from working here! We’re very proud of the management team and the great culture our associates have cultivated at TD Ameritrade. We are also excited for the variety of... More


  10. Helpful (1)

    "TD Instituional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TD Ameritrade full-time (More than 5 years)

    Pros

    The old thinkorswim employees from post merger with TDA in June 2009

    Cons

    Multiple levels of compliance and filters before any change happens.

    Advice to Management

    Get to personally know the people of your teams to a greater degree.


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