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TD Ameritrade

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TD Ameritrade

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TD Ameritrade Employee Reviews about "people"

Updated Jul 6, 2022

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Found 2,382 of over 2,630 reviews

4.2
80%
Recommend to a Friend
81%
Approve of CEO
TD Ameritrade CEO Walt Bettinger
Walt Bettinger
246 Ratings

What people are saying about TD Ameritrade

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Top Review Highlights by Sentiment

Pros
  • "pretty easy and good benefits(in 224 reviews)
  • "Great Culture and a terrific value to customers(in 181 reviews)
  • "Fun company a lot of outings and meet great people(in 160 reviews)
  • "well pay and good conditions(in 119 reviews)
  • "Great work life balance and loss stress(in 94 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of TD Ameritrade and is not affected by filters.

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Reviews about "people"

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  1. 5.0
    Former Employee, less than 1 year

    Financial Service Representative

    Jul 6, 2022 - Financial Service Representative in Southlake, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, PTO, WFH, 401k plan

    Cons

    Call center, the pay was ok

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  2. 4.0
    Current Employee, more than 1 year

    Sometimes stressful but good overall

    Jun 16, 2022 - Licensed Broker - Registered Representative in Omaha, NE
    Recommend
    CEO Approval
    Business Outlook

    Pros

    For almost 2 years I have worked for TDA in client services in Omaha, NE. All of the coworkers on my teams have been very kind and helpful. All of the managers I've had have been fair, supportive, and clear about their expectations.

    Cons

    The first year of working at TD Ameritrade as a registered rep was incredibly stressful. Part of it is that it's difficult to learn that much information in a short period of time. Another issue is the difficulty of meeting expectations for call times and having good customer reviews. When I first started I had trouble keeping my call time down because I didn't know enough to solve issues quickly. The issue I had with call reviews and sometimes still have is that most people are nice and will leave good reviews but there are occasionally vindictive people will give you a negative review simply because of things that are out of your control such as how much time they spent on hold before they were able to reach you and times when you had to tell them no because of company policy and they held it against you because you told them what they didn't want to hear.

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  3. 4.0
    Current Employee, more than 1 year

    Great Opportunity

    Apr 12, 2022 - Retail Trading Specialist in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Was there 2 years. It really is a great company to work for. The Chicago office did feel like a family, everyone was always willing to help the best they could (pre-pandemic). Remotely it was just as good. They offer bonuses and incentives sometimes when it comes to working overtime. They pay for your licensing and offer you resources to learn so much but you have to use them otherwise you may not learn as much as you can and they set time for you to do so, which is rare for companies to do. Learn to place trades, learn options, learn the thinkorswim platform. It is possible to move up but it will take time. Prestigious name, it feels good to say you work at TD. Great managers. Great work life balance, you have set hours and you're not forced to work more than the 40hrs you need to. *hours may not be the best when starting out, but you'll get chances to better hours.

    Cons

    The only reason why I left is because it is call after call after call. It gets tiring especially after years of customer service. Also sometimes you feel like the middle man because you have to reach out to other teams to get an answer and clients get frustrated. Especially when opening accounts, they should just answer those calls. TD seemed more fun and flexible before the merge with Schwab so that's a con. A lot of turnover as well. Pay is higher at other places (but it's great if you don't have experience in finance, they give you a chance).

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  4. 4.0
    Former Employee, more than 3 years

    Good employer for people new to the industry

    May 28, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Company culture - Volunteer and extracurricular activities - Early career growth for those new to the industry looking to develop a specialty and/or make lateral movements to specialize in other areas of the industry

    Cons

    1. Once you've specialized in a skill, if you plan to continue growing your career in a production/skill based capacity, career growth is very limited in terms of continuing to go higher in the company's employment organization chart as a SME (subject matter expert) . However, if you are willing to transition from a production/skill based role to a people management based role, there may be opportunity to continue growing your career and going higher in the company's employment organization chart in that capacity while staying in your department that practices _____ area of the industry. 2. Changed their sentiment and stance on offering employees the ability to continue working remotely, although employees made accommodations to work remotely for the employer when the pandemic first began. Seemingly this change in their sentiment and stance on remote work was due to the decisions made in maintaining corporate real-estate for certain locations.

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  5. 5.0
    Current Employee

    Excellent start to a career on finance and stock market

    Jun 25, 2022 - Financial Services Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    pay bumps, many avenues to move up in, excellent training, quarterly team outings, and lisencing paid for

    Cons

    customer service can be taxing mentally, lots of learning on the job, only 2 15min breaks (paid) and 30min lunch (not paid), sometimes hard to get definite answers

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  6. 5.0
    Current Employee, more than 1 year

    Good work environment

    Jul 1, 2022 - Financial Services Representative in Southlake, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work environment, friendly management

    Cons

    Takes a while to move up to different positions, low pay

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  7. 4.0
    Former Employee, less than 1 year

    Great starting job

    Jul 5, 2022 - Client Services Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -getting licensed is the first step in finance industry -getting experience with advanced trading, options, retirement, and other basic financial services

    Cons

    -below average starting pay for a financial services rep -cutthroat standards for representatives regarding breaks/clock-in time for WFH standards

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  8. 5.0
    Former Employee, more than 10 years

    Best place i ever worked

    Jun 13, 2022 - Retirement Plan Consultant in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    TD was the best place to learn and foem relationships, at least on the Institutional side. I a t say enough about the great leaders we had and all the amazing events. I miss it badly.

    Cons

    The retirement group was the red headed step child who didnt get much love or resources. That said, we ended up punching above our weight and contributing alot more than our little team should have.

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  9. 5.0
    Former Employee, more than 5 years

    Best company I've ever worked for until sold to Schwab.

    May 4, 2022 - Senior Program Manager in Omaha, NE
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The culture: Transparency and empowerment, diversity and inclusion, good benefits and compensation. The leadership really did care about their people.

    Cons

    The TDA board did not have the same vision as the company leaders and sold it to Schwab. It felt like a betrayal. Schwab isn't terrible, but pales in comparison. Case in point, ask what the culture is at Schwab and you get "Through Clients' eyes" - which is a great slogan and approach to business - especially at a brokerage, however, it's not really a company culture, although I do understand that it influences the culture.

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  10. 3.0
    Former Employee, less than 1 year

    Feedback for Virtual Workgroups of Newly Hired Employees Training Virtually as Well

    Mar 24, 2022 - Financial Representative in Southlake, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Virtual work is a plus if properly given tools to do one's job. The Modules of Training were engaging, if the system was up and the employee was able to participate in them.

    Cons

    With a virtual class size of over 100 (The first ever to be this size) to begin with and no dedicated tech person assigned to the group.... Advocating for oneself to get the tools needed to do the training could be construed as being needy, or worse. When the systems are down, a class of 100 moves on with the expectation of no overtime, yet somehow making the modules get completed, without missing any of the other training. (Feedback for the company would be to correct system issues by day one or two, and have a dedicated tech person for that role. Catch employees up on any systems training modules missed with OT the very first or second day.) Go back to having small class sizes, just like with a University classroom, a class size of 20- works better than a class of 100.

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Viewing 1 - 10 of 2,382 Reviews

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