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TD Ameritrade

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TD Ameritrade

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TD Ameritrade Employee Reviews about "tda"

Updated Sep 28, 2021

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Found 33 of over 2,710 reviews

4.3
81%
Recommend to a Friend
87%
Approve of CEO
TD Ameritrade CEO Walt Bettinger
Walt Bettinger
280 Ratings

What people are saying about TD Ameritrade

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Top Review Highlights by Sentiment

Pros
  • "pretty easy and good benefits(in 227 reviews)
  • "Great culture and community involvement(in 183 reviews)
  • "Fun company a lot of outings and meet great people(in 169 reviews)
  • "well pay and good conditions(in 126 reviews)
  • "Good work life balance.Been there for 6 years and enjoyed every bit of it .(in 93 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "tda"

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  1. 5.0
    Former Intern, less than 1 year

    Great Internship!

    Sep 1, 2021 - Investor Services Intern 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone at TDA is so kind and willing to help you learn. I really appreciated the sense of community that was fostered by the daily huddles. I also learned so much about investing through the stock market competition and weekly chats with a trader.

    Cons

    Internship was remote due to COVID-19

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  2. 4.0
    Former Employee, more than 1 year

    Not for Everyone

    Aug 20, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits, Good Pay,

    Cons

    Focus on the answer to 'How likely are you to recommend TDA to friends and family?' is the primary goal. This is a corporate bandaid due to the massive bleeding out of clients because of high commission prices and poor satisfaction after the Scottrade TDA Acquisition in Feb 2018. TOS trading platform is great and should just break off from TDA again because its practically a separate company still. TDA though, no future unless it seriously pivots its business model or raises Bank Deposit Program rates or Margin rates(Again). Short and sweet, clients are getting more and more upset with TD. Eventually commissions will be zero, and education will be free. Then what will keep the lights on? Managed accounts? TD is stuck between a rock($0 commissions) and a hard place (established management firms).

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    1 person found this review helpful

    TD Ameritrade Response

    We agree that TD Ameritrade provides its associates with great benefits and we strive to keep our wages competitive to help keep our associates happy. We understand that the acquisition was difficult, however client satisfaction scores have been on the rise over the past year. It is always our priority to be client driven, and strive to go a step beyond to create the best possible experience. While we recognize that there is always room for improvement we want to stay competitive in the market. Thank you for your review.

  3. 2.0
    Former Employee, more than 1 year

    Worst job I've ever had.

    May 31, 2017 - Financial Representative in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits and insurance coverage; cost to employee for insurance isn't exactly cheap, but very good coverage. Multiple schedules/shifts to choose from in this position, nice co-workers, company offers voluntary time off, and management encourages and facilitates lateral and upward movement.

    Cons

    The worst part of this position is the clients. You will talk to multiple unreasonable, extremely rude, senile, and even mentally unstable clients every shift, some will yell at and berate you. This is the self-directed side of the business, so no advisors on these accounts to help out filter out the crazy. During tax season, you'll take 50-90 calls per day; back-to-back calls. You sit at a small desk in a crowded row and don't interact much with your co-workers, especially during high call volumes. No assistant managers on the team to help associates on the phones; head manager is more big picture. All help to the associates is via instant message with an internal group, which is tedious, slow, inefficient, and frustrating to both associate and client. Also very disappointing training program. So many important/frequent calls and system navigation not covered sufficiently during training. Need more shadowing, listening to actual calls, even if pre-recorded, and better explanation and practice of systems. And pay is too low; other companies and even departments within TDA pay more to licensed associates at this experience level than this department. Ultimately, this is a pay your dues kind of role, if you can put up with it for 6-12 months until you move on to something. Too demoralizing to stay in this role long-term.

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    10 people found this review helpful
  4. 4.0
    Former Employee, more than 10 years

    Great place for innovation with strong leadership but sold out to Schwab.

    Feb 1, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good technology, strong leadership and direction.

    Cons

    Schwab is brutally dismantling the TDA culture and there will be little left after integration.

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  5. 4.0
    Current Employee, more than 5 years

    Great company but there is always room for improvement.

    Jun 25, 2015 - Assistant Team Manager in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Worked in the back office or brokerage operation side of TDA during my whole time of employment there. Overall it is satisfying, it rare for a company to allow its employees to have time to develop their skill set. They also provide a website that you can access from home called e learning. From this website you can learn a variety of things, from business/ management classes to SQL and Microsoft office certifications. You just need the motivation to do it. Nothing is handed to you here.

    Cons

    This company has yet to find its groove when it comes to the brokerage operation side of the business. They ask for ideas from everyone but does not have the technological support to accomplish the associates great ideas in a timely manner. Engagement drops as communication of these delays are not always provided. In summary, TDA suffers from growing pains. There are many conflicting processes as each department have their own procedures and those are typically not communicated as the knowledge are kept accordingly to the varying departments. Talks of change in the air, just wonder when is it actually going to be implemented.

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  6. 4.0
    Former Employee, more than 3 years

    Great before they sold out

    Sep 28, 2021 - Corporate Communications in Southlake, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture - Associates really cared about each other and their clients. Professional development. Leadership pre-sale to Schwab

    Cons

    Things went downhill in all respects when TDA was sold to Schwab/when CEO Tim Hockey left.

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  7. 4.0
    Former Employee, more than 8 years

    Great place to work

    Sep 5, 2019 - Director in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great Benefits and decent pay - Nice work/life balance - Quarterly PFP and profit-sharing - Great company culture and values - A pretty flat org that allows access to higher levels of management and even c-suite - Majority of people are nice and decent.

    Cons

    - too many reorgs - new CEO is leaving only a few years after joining TDA so I would expect more reorgs - Finding a career path beyond manager level can be difficult

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    1 person found this review helpful
  8. 5.0
    Former Intern, less than 1 year

    Investor Services Internship

    Oct 20, 2017 - Investor Services Intern in Fort Worth, TX