TD Reviews in New York City, NY | Glassdoor

TD New York City Reviews

Updated October 3, 2017
48 reviews

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New York City, NY Area

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Greg Braca
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48 Employee Reviews

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Pros
Cons
  • Hard to maintain effective work/life balance (in 234 reviews)

  • Long hours although short compared to other investment banks on the street (in 205 reviews)

More Pros and Cons

  1. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TD full-time (More than 3 years)

    Pros

    LGBT and environment friendly, good work-life balance

    Cons

    rampant incompetence in IT management - innovation is a buzzword, no focus on execution or delivery, zero accountability and ownership.

    Advice to Management

    Overhaul IT senior IT mgt especially those with over 20 years as they are unable to see the forest from the tree. The absolute worst IT department ever seen with no regard for accountability


  2. "Senior Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in New York, NY
    Current Employee - Senior Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at TD (More than 3 years)

    Pros

    work-life balance is outstanding, low pressure, good compensation packages

    Cons

    Lack of accountability, lack of senior mgt technology leadership, heavy process, people act like robots, little focus on execution/agility

    Advice to Management

    Empower people, understand current technology landscape, remove barriers and reduce massive process overhead, instill culture of accountability

  3. "Bank Teller I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Brooklyn, NY
    Former Employee - Bank Teller in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TD part-time (More than a year)

    Pros

    None. PTO are weak. Depends on the "store" aka branch you are working in.

    Cons

    PTO Customers Co Workers. Regional manager and audit managers have bad attitudes

    Advice to Management

    Better top to bottom management


  4. Helpful (1)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Specialist in New Brunswick, NJ
    Former Employee - Financial Services Specialist in New Brunswick, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TD full-time (More than 3 years)

    Pros

    Few good managers who look out for you

    Cons

    RMM's and higher ups are all about numbers. Do not care if the client actually needs the product or not. I have seen few people opening up accts or debit cards just to make their goal without the clients permission. It's a Wells Fargo story waiting to happen.

    Advice to Management

    It's pointless.


  5. "Not a place for NYC technology professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in New York, NY
    Current Employee - Senior Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TD full-time (More than 3 years)

    Pros

    work life balance - no urgency on timelines and little accountability. Have lots of time do attend to personal affairs or even have a second job

    Cons

    NY teams are second class citiizens, Senior mgt out of touch with technology, weak leadership and constant reorgs, heavy process and may people hide process, little accountability, talk about innovation but no ones wants to change, passive-aggressive culture is rampant

    Advice to Management

    empower the people you hire, remove the heavy process burden


  6. "Solid base with minimal room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Supervisor in New York, NY
    Current Employee - Store Supervisor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TD full-time (More than 5 years)

    Pros

    Insurance selection. Company culture.

    Cons

    Vacation time is limited depending on employee status (full time/part time) due to method used in calculating paid time off accrual rate. You will be forced into using vacation time for any national holiday the bank is closed for in order to meet weekly hours, unless you work extra days. Vertical movement in the company cuts off on a retail branch level once you hit Assistant Store Manager as upper management frowns upon promoting internally to Store Manager. Externals for higher positions are seen as the optimal choice due to lower introductory pay and ability to mold into corporate culture with minimal investment needed.

    Advice to Management

    Promote from within or add incentives to rise through the company. Currently Assistant Store Managers are locked into their roles and have little to no chance of promotion to Store Manager or above. This becomes a glass ceiling to which you force talent into other financial companies. Also your loan processing team is terrible on several different levels.


  7. "Don't be a Supervisor in Astoria, NY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Supervisor in Astoria, NY
    Current Employee - Store Supervisor in Astoria, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TD full-time (More than a year)

    Pros

    Rather easy work regarding processes. Just follow exactly and you shouldn't make mistakes unless you are understaffed and distracted with demanding customers that have been taught its ok to fight with you which is common in Astoria-Ditmars.

    Cons

    High turn over due to management's abusive behaviors and practices | Management often interferes with your promotion or transfer request because it makes her look bad | Management has NEVER set proper president and expectations with customers so they bombard tellers and CSRs with complaints, conflicts and other threats like lawsuits. | Some customers often get physically threatening by yelling in your face. | Way to busy of a location to offer a coin arcade which commercial businesses use and abuse instead of regular customers with extra change like it was intended for. The machine malfunctions often during use as a result requiring a staff member to be pulled from their current customers in line to fix it creating a bottle neck of impatient angry customers. | The goal plan is unattainable at such a location therefore you will probably not be promoted as a result. Your only option is to leave before mistakes pile up on your record making you eligible for termination and affecting your career. NO EXAGGERATION here at all. There is MUCH more but this is enough to give you an idea.

    Advice to Management

    Never settle for horrible managers and listen when you have multiple honest hard working employees and examples bring this to your attention. Also heed obvious warning signs like missing money and HR complaints and suits that have resulted from the few items mentioned here. No amount of sales justifies this level of abusive and negligence. Other branches succeed without these problems.

  8. Helpful (2)

    "The Place Where Dreams Go to Die"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fair Haven, NJ
    Former Employee - Anonymous Employee in Fair Haven, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TD (More than 3 years)

    Pros

    The schedule wasn't bad, and the benefits ( health, dental and vision) we're good.

    Cons

    EVERYTHING ELSE.

    Sales drove everything. Manager's asked you to break rules and violate ethics to reach sales goals. People we're promoted from jobs they couldn't do to new jobs they couldn't do simply based on sales. Upper management is terrible. Branch management will through you under a bus and keep their head in the sand when it comes to issues in the branch that need resolving. I would avoid TD like the plague.

    Advice to Management

    Treat your employees with respect. Stop asking them for unethical actions.


  9. "Assistant store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in New York, NY
    Former Employee - Assistant Store Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TD (More than 5 years)

    Pros

    Good growth potential up to assistant manager. Have to be regional managers pet to move up from that position. Decent benefits plan and good programs in place to reduce operational load so you can focus on the customers

    Cons

    Have to be regional managers pet to move up from Assistant Managers position. Unfair practice of aggressively ramping up goals for performing stores and reducing goals for underperforming stores. High performers are burning out and the under performers are not accountable for their fair share.

    Advice to Management

    Pay closer attention to how and who regional managers are promoting. Increasingly focus is on sales growth with unrealistic and ramped up goals.


  10. Helpful (2)

    "Commercial Loan Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Loan Specialist in New York, NY
    Current Employee - Commercial Loan Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook

    Pros

    Virtually nothing. If you are lucky, you may have a flexible schedule because it is a back office job.

    Cons

    Very poor salary. Unreasonable workload. Upper Management in loan operations does not know what they are doing. No appreciation from the Management. Management try to take advantage of you. The employee review system is rigged. You will never get more than "I", no matter how much you contribute to the company. Worst company to work for ever. That is why TD is like a "revolving door". People don't last long. Very high turnover.

    Advice to Management

    Give your employee a decent and competitive salary.


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