TD Reviews in New York City, NY | Glassdoor

TD New York City Reviews

Updated June 27, 2017
60 reviews

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New York City, NY Area

2.0
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60 Employee Reviews

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Pros
  • Best work life balance environment for a career focused professional (in 286 reviews)

  • Pay is good benefits are great and flexible work options are amazing (in 282 reviews)

Cons
  • Hard to maintain effective work/life balance (in 207 reviews)

  • Long hours although short compared to other investment banks on the street (in 190 reviews)

More Pros and Cons

  1. "Business Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in New York, NY
    Former Employee - Business Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TD full-time (More than 5 years)

    Pros

    Benefits and community focus environment. They give preferencial employment rights to Canadian citizens moving to the US than local hires. you can only grow professionally in this bank if you are from Canada.

    Cons

    Horrible place to work for minorities and building a career. HR benefits are not competitive and overall environment is very hostile.

    Advice to Management

    People are not given opportunities to grow their career path. Employees are not given opportunities to move between LOB and there is an internal mafia between candidates who are hired by their personal relationships that their curriculum and experience.


  2. "Store Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Supervisor in New York, NY
    Former Employee - Store Supervisor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TD (More than 8 years)

    Pros

    Good Benefits. A significant amount of PTO.

    Cons

    Long hours. Terrible family life work balance. Stores are extremely understaffed. Company cares more about customers than employees.

  3. "Mortgage Loan Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Officer in New York, NY
    Current Employee - Mortgage Loan Officer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TD full-time (More than a year)

    Pros

    Currently covering 7 branches in the queens market

    Cons

    high mortgage rates and short staff in the processing center

    Advice to Management

    Open


  4. Helpful (1)

    "My time at TD"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Operations Specialist in East Hanover, NJ
    Former Employee - Teller Operations Specialist in East Hanover, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TD full-time (More than 3 years)

    Pros

    I absolutely loved the team I worked with. Management was a different story.

    Cons

    Very low pay and sales goals are pushed hard on tellers. I've always thought a bank's focus should be on customer service, not sales. Because I didn't sell, I was never looked at for promotions. My customer service skills were always highly rated but that was never enough.

    Advice to Management

    Remove sales goals on tellers and let them focus on customer service.


  5. "Capital Markets"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    I have been working at TD full-time (More than 3 years)

    Pros

    People are generally laid back; Canadian culture

    Cons

    Blind leading the blind environment for the most part.


  6. "Eh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller II in East Meadow, NY
    Former Employee - Teller II in East Meadow, NY
    Doesn't Recommend

    I worked at TD full-time (More than a year)

    Pros

    I worked at TD Bank for almost 3 years. The best part of the job were the people I worked with and the customers. I also was a member of the Wow Bragade and that was a lot of fun! Me and the group traveled to branches that were secret shopped and scored well!

    Cons

    I was very eager to move up but was held back by my branch manager due to the fact that I was "too good" at what I did in that particular branch. I was shown the ropes of Assistan Head Teller but told I wasn't ready even though I was expected to do the job.

    Advice to Management

    Listen to your employees! They know the business well and have a lot of insight to what the customers want! Don't hold people back from wanting to move forward even if that means they go to another branch.


  7. "Meat Grinder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Brunswick, NJ
    Former Employee - Anonymous Employee in New Brunswick, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TD (More than 3 years)

    Pros

    local, friendly employees, great customers

    Cons

    long hours, underpaid, non-listening management

    Advice to Management

    Listen to branch operators

  8. "Collections"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections in Mahwah, NJ
    Former Employee - Collections in Mahwah, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Very good learning experience about collections

    Cons

    Micro managing, no communication with employees

    Advice to Management

    Need to communicate more


  9. "Little pay for a lot of work, few breaks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Franklin Lakes, NJ
    Former Employee - Customer Service Representative in Franklin Lakes, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TD (Less than a year)

    Pros

    Good for students because TD will work around your schedule and give your p/t hours, but they are not accommodating with full time employees.

    Cons

    Schedule is constantly changing, hours are from 7AM - 8PM, anywhere in between with little notice. There are no breaks and only 30 minutes for lunch. Raises are 10 cents; 25 cents per hour over a year if you are lucky. The bank has pushed all responsibility onto the branch people so there is no room for advancement out of the branch. They overwork and underpay. They are constantly raising goals to unrealistic levels, and paying bonus only when these goals are reached. Bonuses and raises are no tiny, it is not worth the effort to work so hard.

    Advice to Management

    care about your employees more.


  10. Helpful (2)

    "fsr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Operations Specialist in Kew Gardens, NY
    Current Employee - Teller Operations Specialist in Kew Gardens, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at TD part-time (More than a year)

    Pros

    promote within. customer centric.

    Cons

    log lines
    management needs to be more involved

    Advice to Management

    know your people and what they can do for the company


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