TD Reviews in New York City, NY | Glassdoor

TD New York City Reviews

Updated August 17, 2017
136 reviews

Filter

Filter

New York City, NY Area

4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Greg Braca
0 Ratings

136 Employee Reviews

Sort: PopularRatingDate

Pros
  • Best work life balance environment for a career focused professional (in 298 reviews)

  • Employee and customer focus makes for a very positive work environment (in 295 reviews)

Cons
  • Hard to maintain effective work/life balance (in 215 reviews)

  • Long hours although short compared to other investment banks on the street (in 195 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good"

    StarStarStarStarStar
    Former Employee - IT Analyst in Mahwah, NJ
    Former Employee - IT Analyst in Mahwah, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TD full-time (Less than a year)

    Pros

    Fair, good coworkers and advancement

    Cons

    Long hours, no over time


  2. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in New York, NY
    Former Employee - Bank Teller in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TD (More than 5 years)

    Pros

    Great company to build finance career, a wide variety of training tools available to perform at highest level

    Cons

    No Cons for this position

    Advice to Management

    None

  3. "Teller I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Hackensack, NJ
    Current Employee - Bank Teller in Hackensack, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD part-time (More than a year)

    Pros

    Great co-workers and a lot of room for advancement. I've witnessed 3 co workers get promoted in less than 5 months. TD also provides legendary customer service experiences and I've learned a lot working here in regards to that.

    Cons

    I personally work at a very fast paced environment because my branch gets very busy but that all depends on where you decide to work.

    Advice to Management

    I just wish there were more corporate positions available.


  4. "Customer Service Representative II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in New York, NY
    Current Employee - Senior Customer Service Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time (More than 10 years)

    Pros

    Overall well run bank, solid financials, relaxed customer friendly and employee friendly culture. They believe in promoting from within.

    Cons

    Bank is open 7 days a week which means more likely than not you will be working one or two weekends a month on an alternate basis. Technology mostly is not good. Finally, it all depends which store (branch) you land in. Some stores are poorly managed and have poor morale while others are better managed and have good morale.

    Advice to Management

    Weed out the bad managers! Unfortunately, they are usually the ones who are expert brown nosers. Bad management drags down teams and ultimately will hurt profits from loss of customers and high employee turnover.


  5. "Flexible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Independent Contractor in New York, NY
    Former Contractor - Independent Contractor in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TD as a contractor (More than a year)

    Pros

    Flexible working arrangement.
    Nice people.

    Cons

    No marketing support or creative services team. Constantly reinventing the wheel.

    Advice to Management

    Spend money to support internal branding and marketing. Recognize the importance of the NY office given the goal to be "Americas most convenient bank". Clean out legacy senior tech leaders who undermine the CTO.


  6. "Fun Place while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Jersey City, NJ
    Former Employee - Systems Engineer in Jersey City, NJ
    Recommends
    Neutral Outlook

    I worked at TD full-time (More than 3 years)

    Pros

    Great people, after-work drinks, resourceful employees

    Cons

    more money would have been nice

    Advice to Management

    none


  7. Helpful (1)

    "Working for TD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Supervisor in Metuchen, NJ
    Current Employee - Store Supervisor in Metuchen, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time (More than 3 years)

    Pros

    Fast paced environment makes the day go by fast

    Cons

    Corporate is too intense on customer surveys. It sometimes gets to a point where the employee is uncomfortable approaching a customer without a manager breaching down their neck making sure they are saying everything on the list.

    Advice to Management

    Make a complaint to corporate on these customer surveys are really not improving the overall customer experience.

  8. Helpful (1)

    "ASM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Newark, NJ
    Current Employee - ASM- Assistant Store Manager in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time (Less than a year)

    Pros

    Good company. A lot of room to grow.

    Cons

    Long hours and some managers are too much


  9. Helpful (2)

    "KYC Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - KYC Analyst in New York, NY
    Current Employee - KYC Analyst in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TD (More than a year)

    Pros

    A great company overall. Very professional yet casual company. Senior leaders are willing to communicate directly with junior members, no hierarchy of limitations. They also have a great maternity leave policy. Very supportive and generous.

    Cons

    Having a manager who is unsupportive and unwilling to meet for one on ones. I found unless its an HR requirement or major issues my manager avoids meeting one to one. S/he is only focused on the numbers/ amount of worked produced. No real support for personal growth and try's to limits relationship development outside of the team unless Your a senior team member.

    Advice to Management

    Provide management training, not all senior leaders can effectively manage people. Seek to support career growth and new opportunities. These are encouraged company wide however not all managers put this into practice.


  10. "Fun people, great customers, long hours, wear a lot of hats, get stuff done."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at TD full-time (More than 10 years)

    Pros

    Friendly environment, a lot of opportunities, great learning experience, still better than most banks when it comes to service. Employees are allowed to use judgement and encouraged to put customers first.

    Cons

    Long hours. Can't help all customers you need to because there's not enough staff. Too many different scripts, campaigns and initiatives going on at once. This takes time away from customers.

    Advice to Management

    Simplify things.


Showing 136 of 5,593 reviews
Reset Filters