TD Reviews | Glassdoor

TD Reviews

Updated May 25, 2017
4,976 reviews

Filter

Filter

Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
TD President & CEO Bharat Masrani
Bharat Masrani
1,013 Ratings

4,976 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Hard to maintain effective work/life balance (in 203 reviews)

  • Long hours although short compared to other investment banks on the street (in 187 reviews)

More Pros and Cons

  1. Featured Review

    "Store Manager II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TD full-time

    Pros

    Company knows to to treat their employees. Great support system

    Cons

    Work life balance, balancing family and career


  2. "Don't be fooled!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilmington, DE
    Current Employee - Anonymous Employee in Wilmington, DE
    Doesn't Recommend
    Disapproves of CEO

    Pros

    TD Commerce appears to be a growing institution.

    Cons

    Opportunities are based more on who you know versus what you know. Promises are made, but quickly forgotten! Information is not communicated.

    Advice to Management

    Reward on performance & keep employees satisfied!


  3. "Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Port Chester, NY
    Current Employee - Customer Service Representative in Port Chester, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you have the right people backing you up then you can move up in the company fairly quickly. Can make a good amount of money in the industry but of course have to know the right person. The hours are flexible and if you are still in school it is a great way to get a decent name on your resume. You can meet pretty interesting people and network. It is a wonderful way to get your foot in the door if you are willing to do a bit of sucking up to. Great job for moms and students.

    Cons

    Where do I begin....they treat you like a slave. Pay is mediocre for the amount of hours. They don't explain procedures properly and then expect you to know what you are doing. They bend the rules for whom they please and screw others over. They quality of life, that an employee that works in the branch lives is horrible. They expect you to kiss the customers butts while they treat you like crap. When you finally go out of your way to help someone nobody, not even the manager appreciates it. They have extremely stupid rules that make more work for you and inconveniences the customer unlike what their motto.

    Advice to Management

    Better training management. Provide more feedback and proper procedure explanation. Encouragement of all employees not just a select few. Hire more professional staff.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Cheap employer, overbureaucritized, management heavy, understaffed-overworked troops..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer
    Current Employee - Loan Officer
    Doesn't Recommend
    Disapproves of CEO

    Pros

    In the mid level there are many competent good people.

    Cons

    TD Commerce Bank is staffed with incompetent and unmotivated people at the lower levels/ranks. Errors and mistakes are common. Understaffed. No resources. Super cheap employer, people work with 14" old notebook computers, constant computer craches, lousy systems. Management heavy. Too many useless managers at the high level who only increase bureaucracy and bureaucratic processes and do not contribute to anything, just parasites. Overbureaucratized organization.

    Advice to Management

    Fire most of the senior executives and do not rehire any!!! Reduce fat. Hire more troops at the low level. Keep and reward the competent mid level people.


  6. Helpful (4)

    "A great bank for customer's."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Newark, DE
    Current Employee - Teller in Newark, DE
    Doesn't Recommend
    No opinion of CEO

    Pros

    Open 7 days a week, including most holidays. However starting in Sept. Customers will have to have a minimum balance of 100.00 in there accounts or will be charged a fee. TD Bank will no longer be cashing employment checks unless the funds are available in your account. No more 3rd party checks being cash.

    Cons

    TD Bank does not pay there tellers well the staring rate is 9.25 an hour to start and after 6 months you get a .25 raise, (maybe). The Bank was robbed on Wednesday August 5, 2009. TD Bank closed the door for a little over 2 hours. However did they care enought about the Teller who was robbed? No, they made that Teller to continue to work, since they were short. Why couldn't the Teller mananger work the Teller line? Another TD Bank does not offer any Military leave for families, Citizens Bank snd someothers do. Citizens bank allows family members how has a Husband/Wife, Son/Daughter being or have been deployed a two week leave to spend time with your family members once a year. They also, will pay up to $500.00 in travel for you to get to your family member. Not TD Bank. I had to pull hair just to get a day off to see my children retrun from Iraq. I also had another child come home on two week R&R from Afganhistan, I had to find someone to work for me to have off two days. TD Band does NOT care about thier employees.

    Advice to Management

    MORE MANAGEMENT TRAINING!


  7. "teller at tdbank"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in South Hadley, MA
    Current Employee - Teller in South Hadley, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    good experience in financial services for a college student

    Cons

    turnover is extremely high and uncomfortable environment

    Advice to Management

    none


  8. Helpful (1)

    "godawful"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Wayne, PA
    Former Employee - Teller in Wayne, PA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Enjoy being wrung like a dishrag until you hate this place enough to quit. Low salary, badly managed, only positive was that they were too shortstaffed to fire anyone.

    Cons

    Enjoy being wrung like a dishrag until you hate this place enough to quit. Low salary, badly managed.

    Advice to Management

    Hire more employees, pay people more.


  9. "Open all year round is not the best slogan for a bank."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ridgewood, NY
    Former Employee - Anonymous Employee in Ridgewood, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    There where a few good people working there. I was able to work close to home and go home for lunch so that i didnt have to spend an extra minute enclosed in the work enviroment.

    Cons

    Work like a hourse and get no bank holidays. Managment was dreadful and people did not want to work at this branch.

    Advice to Management

    The people you promote have no idea how to manage. They are unaware of people and consider themselves superior leaders while having many flaws.


  10. Helpful (1)

    "Great job for "kids"! Terrible for REAL professionals that want to make REAL money"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Philadelphia, PA
    Current Employee - Senior Customer Service Representative in Philadelphia, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great place to work if you're a college student or only need part time work. It's also good if you're starting a career in the financial industry or if you need to build your resume for future jobs in customer service.

    Cons

    If I have to answer this truthfully, I'll be here all day long. The pay rate stinks compared to every single other financial institution on the planet. Organization, communication, and everything in between since the merger is far beyond any comeback to compare to Commerce Bank standards.

    Advice to Management

    Stop hovering over the employee's and let them show you what they're capable of. If there are rules to be followed then enforce them but you have to give a person room to grow in their profession.


  11. Helpful (2)

    "TD Bank, a great place to get experience but take your future elsewhere."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mount Laurel, NJ
    Former Employee - Customer Service Representative in Mount Laurel, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    Diverse workforce. TD bank is very accepting of different groups of people. I experienced much more diversity at this job then at other similar positions. Informal atmosphere. Although I wouldn't say this is always a plus, the atmosphere is very laid back.

    Cons

    I started working for TD bank when they were known as Commerce Bank. Commerce bank had it's problems but things quickly went downhill after the merger. The information that needs to get to managers simply isn't given. Managers can't complete their jobs effectively and it only gets worse in lower-level positions. Employee morale is non-existant and no efforts have been made to recover.

    Managers are misleading when it comes to pay and promotions. Employees are told that their department transfers/promotions are a 'lateral move' and do not come with a pay increase. Coincidently other employees experience a hefty pay increase. Pay rates are also miniscule compared to similar occupations in competing organizations. It took me two years of exceptional performance to earn what my new company gave me upon hire. Team leads and Supervisors also make little pay and have little incentive to lead effectively. Bonuses have been essentially wiped out, further reducing employee incentive. There is no option to gain wage increases based on ability. Wage increases only come with department promotion/transfers, and they are small or non-existant in some cases. Yearly wage-increases also went down from a possible 5% based on performance to a max of 2% with exceptional performance. Apparently no amount of performance meets the 'exceptional' standard, so increases are now 1% a crossed the board, or none at all.

    Advice to Management

    Get your act together! People are ready to follow so lead already!


Showing 4,976 of 5,257 reviews
Reset Filters