TD Reviews | Glassdoor

TD Reviews

Updated August 18, 2017
302 reviews

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2.0
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Greg Braca
1 Rating

302 Employee Reviews

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Pros
  • Best work life balance environment for a career focused professional (in 298 reviews)

  • Employee and customer focus makes for a very positive work environment (in 295 reviews)

Cons
  • Hard to maintain effective work/life balance (in 215 reviews)

  • Long hours although short compared to other investment banks on the street (in 195 reviews)

More Pros and Cons

  1. "Stop hiring Chase Rejects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Mount Laurel, NJ
    Current Employee - Vice President in Mount Laurel, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TD full-time (More than a year)

    Pros

    My immediate team is awesome, high work ethic, extremely intelligent, would work everyday until night to deliver results

    Cons

    Personalities and departments vary greatly. If you happen to work with toxic people and departments, it's very draining but the company doesn't hold them accountable. Bullying or bulldozing their way through is rampant with no repurcussions for the people who behave that way.

    While my immediate team is awesome, I am part of shared services supporting multiple lines of businesses. My negative experience comes exclusively from people hired who were with Chase previously that have no real leadership, planning, or vision and the only strength they employ is bullying and bulldozing their way through flawed assumptions.

    TD, you have so much gold in the original talent pool from within + those hired from other banks. But you keep putting people from Chase in leadership positions they have no business being in. This is producing such a dramatic and toxic working environment, you make me want to quit because my health and talent is not worth these people.

    I don't mean to generalize and I'm sure there's great people you hired from Chase, but 3/5 they're terrible. They're being difficult just to be difficult is impeding work and progress.

    Advice to Management

    Stop hiring chase rejects. Promote your true talents. Have repurcussions for people not following the TD culture of collaboration and respect. I still love TD but the people make the company and I have never been disrespected, berated and talked down to by anyone in my professional career than these Chase rejects you keep hiring. It's horrible.

    I rate you low by culture and values because they are not enforced but it looks good on paper.


  2. Helpful (1)

    "Ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller II in Pemberton, NJ
    Current Employee - Teller II in Pemberton, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TD full-time

    Pros

    Awesome coworkers. Customers become family. Small hometown branch. Pay isn't terrible. Extra pay if you and the store reach your goal.

    Cons

    Sales goals unreachable due to location. Management sucks. Hours are INCONVENIENT for employees. 1/2 hour breaks that are usually interrupted.

  3. "head teller"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    not sure anymore... they make it hard to work for this company

    Cons

    expect a lot of work for little pay

    Advice to Management

    take care of the people who have been loyal to the company. A lot of employees are leaving because they aren't compensated for their hard work.


  4. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TD (More than a year)

    Pros

    Paid Vacation time, most holidays are pto, opportunity to advance if you have a good coach and manager. Tuition reimbursement

    Cons

    Upper managements expects very high level of performance for customer satisfaction and sales. they really don't have a clue of what's going on in the stores or how the store managers are running the show. They preach about employee development and growth but that can only happen with good store management and good team building and coaching. Some stores may have that but the store I worked in definitely did not. Customers constantly complaining about how other stores will break rules and policy, it makes the stores that do follow the rules look bad and makes the customers angry. Not an engaging environment for the customers, almost impossible to meet the high standards upper management expects. I dreaded going in everyday and felt the stress to meet the high sales goals. all the employees I worked with would just complain all day and create negativity. Horrible once a month store meetings that were absolutely pointless and boring. If you are going to take your coworkers away from family at dinner time, the least you could do is buy them dinner and actually have information and coaching that is worth being there for !! Upper management says Scheduling must be out 4 weeks in advance. We were lucky to have 2 weeks and no week was the same so you could not really have a work/life balance unless you're a higher up or in management. Forced, repetitive coaching and training.

    Advice to Management

    Get stores on the same level, every store should not have different practices and rule following.


  5. "VP Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD full-time

    Pros

    Flexibile work schedules, great time off

    Cons

    company policies, procedures, red tape and opportunities of advancement


  6. "FSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TD full-time (More than 3 years)

    Pros

    Adapts quickly to changing market

    Cons

    Never a set schedule for work hours. Poor communications

    Advice to Management

    Get a backbone


  7. "CRT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD full-time

    Pros

    Once you get into management, things get better.

    Cons

    High pressure with no economic reward.

    Advice to Management

    Train for what you expect

  8. Helpful (1)

    "Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in New York, NY
    Former Employee - Business Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TD full-time (More than 5 years)

    Pros

    Benefits and community focus environment. They give preferencial employment rights to Canadian citizens moving to the US than local hires. you can only grow professionally in this bank if you are from Canada.

    Cons

    Horrible place to work for minorities and building a career. HR benefits are not competitive and overall environment is very hostile.

    Advice to Management

    People are not given opportunities to grow their career path. Employees are not given opportunities to move between LOB and there is an internal mafia between candidates who are hired by their personal relationships that their curriculum and experience.


  9. Helpful (1)

    "Great opportunity to begin banking career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TD part-time (More than 3 years)

    Pros

    PTO, Medical, Dental Insurance, 401 K matches 4.5% max, annual 401 contribution. Opportunity to learn about banking, mortgages, Business development. They have TD University and an opportunity to register for courses to gain more knowledge in different areas. TD also offers tuition reimbursement. Employees earn quarterly incentives.

    Cons

    Office politics, no work life balance, pay is below average, most promotions are based on favoritism and who you know, some managers fail to acknowledge hard-working employees, management overwork their employees and tries to sabotage any employee who speak their minds. Nothing is really confidential so be mindful what you say to to other employees, management and human resources. Annual raises are a joke but it depends on who your manager is and if they favor you . TD mentions that they are focused on their customers and delivering a "WOW" experience, but its all about numbers, sales goals, leads and money out products. It takes the fun out of working in a financial institution when you are constantly pressured to promote sales and you are always worrying that your job is on the line each quarter. Some assistant managers, managers delegate all of their responsibilities (ex: audits, supply ordering, delinquency reports, safe deposit box audits, wire reports) to one Customer Service Representative and still expect them to still make their goals each month. Some assistant managers and managers don't assist customers even when it gets busy. In addition, some management teams are not supportive.

    Advice to Management

    There is more to management then delegating responsibilities. Appreciate your employees, especially the ones that work really hard. Promote your employees, grant them transfers if they want to be transferred instead of making their lives miserable. Be a better leader, listen to your employees/team. You can't except your team to go above and beyond when you constantly micro-manage and criticize each employee. Show more appreciation and motivate your staff and maybe the turnover won't be as high as it is now. Upper managers should train their in branch managers and fire the ones who aren't doing their part. Implement workshops for supervisors, assistant managers, managers on a quarterly basis so that they could be better leaders and lead by example.


  10. Helpful (2)

    "Glad to be gone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banking Specialist in Greenville, SC
    Former Employee - Banking Specialist in Greenville, SC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good Benefits Good Time Off Plan

    Cons

    No set schedule. You don't know what hours or days you were going to be working until one to two weeks before. This forces you to use up your PTO time. Great benefit for the company not for the employee.

    Advice to Management

    At the very least give employees the dignity of knowing when they are going to be off more than two weeks ahead of time.


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