TD Reviews | Glassdoor

TD Reviews

Updated August 19, 2017
1,300 reviews

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1,300 Employee Reviews

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Pros
  • Best work life balance environment for a career focused professional (in 298 reviews)

  • Employee and customer focus makes for a very positive work environment (in 295 reviews)

Cons
  • Hard to maintain effective work/life balance (in 215 reviews)

  • Long hours although short compared to other investment banks on the street (in 195 reviews)

More Pros and Cons

  1. "Great Company and Culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Director Employee in Mount Laurel, NJ
    Current Employee - Technical Director Employee in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time (More than a year)

    Pros

    Great Company; Inclusive of Employee's Perspectives; Strong Culture

    Cons

    Can be NJ Location focused too much


  2. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Director Associate in Mount Laurel, NJ
    Current Employee - Technical Director Associate in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time (More than a year)

    Pros

    So many opportunities for growth, learning and community involvement. TD Bank fosters an environment for each associate to find an ideal career path. Love the focus on our communities too and the support for engagement and volunteer opportunities. Just truly the best company I've worked for!

    Cons

    There really aren't any cons I can speak to. Great place to come to everyday. Enjoy the people, the work, opportunities, flexibility and benefits!

    Advice to Management

    Keep doing what you're doing. Leadership is incredibly supportive of associates in helping each of us to grow professionally.

  3. "Senior Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in New York, NY
    Current Employee - Senior Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at TD (More than 3 years)

    Pros

    work-life balance is outstanding, low pressure, good compensation packages

    Cons

    Lack of accountability, lack of senior mgt technology leadership, heavy process, people act like robots, little focus on execution/agility

    Advice to Management

    Empower people, understand current technology landscape, remove barriers and reduce massive process overhead, instill culture of accountability


  4. Helpful (1)

    "Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in New York, NY
    Former Employee - Business Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TD full-time (More than 5 years)

    Pros

    Benefits and community focus environment. They give preferencial employment rights to Canadian citizens moving to the US than local hires. you can only grow professionally in this bank if you are from Canada.

    Cons

    Horrible place to work for minorities and building a career. HR benefits are not competitive and overall environment is very hostile.

    Advice to Management

    People are not given opportunities to grow their career path. Employees are not given opportunities to move between LOB and there is an internal mafia between candidates who are hired by their personal relationships that their curriculum and experience.


  5. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Tampa Palms, FL
    Current Employee - Teller in Tampa Palms, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD part-time (More than a year)

    Pros

    Good benefits, PTO, incentives, GREAT maternity leave

    Cons

    Hard to climb the ladder, average pay


  6. Helpful (1)

    "TD Call Center in a nut shell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Specialist in Auburn, ME
    Current Employee - Banking Specialist in Auburn, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TD full-time (More than a year)

    Pros

    Opportunity for upward progression
    One on one time with management to discuss personal development, career goals, and current positions. More so, allowing discussions on how to achieve those goals in the near future.

    Fast-paced (most days)

    Ability to make a direct impact on the lives of others

    Allows for employees to make recommendations toward improvements internally to better support both the employee experience and the customer experience.

    Cons

    Need emotional strength: Non-customer facing brings about the boldness in others. Especially, on Tuesdays. There's no telling if an irate customer is about to curse someone out, or if a sweet elder is adjusting their ledger. Either could be this next call.

    Rigid scheduling:
    Lack of intra-communication: Promotions (online, regional, call center ect.), system access (what some departments have access to, but don't know it), and the ability to find answers efficiently in the intraweb can be difficult and are sometimes lost in the cracks of the system. (But there IS support to be found elsewhere)

    Continuous change in structure: People move into other positions frequently at TD which is both a pro and a con. Pro for obvious reasons (everyone enjoys a promotion). Con because one may sync with one system of personal management, but clash with the next--stunting performance overall.

    Built for an Extrovert (Personal preference): As an introvert I gain and restore energy by being able to focus on complex problems and processing internally; using my creative abilities to push me forward and find new solutions to problems. As a call center rep, I speak for eight or nine hours a day. Sometimes, I feel like I'm more entertaining than finding solutions. I come home feeling exhausted. Some say that's a sign of having a successful workday, but not all. Where an extrovert gains their energy and propels through life exchanging energy externally with others, the call center position would work toward their strengths, and they could thoroughly enjoy themselves in this position. As an introvert I found this position to be exhilarating at first (learning to navigate the multiple systems, the physiology of each arm TD possess, gauging myself against the metrics). After 18 months, and having mastered those above by 6 months, I began to feel the erosion of repetition.

    Advice to Management

    Sometimes, there are changes made in base procedure that sound amazing on a whiteboard, but in practice damage the ability of employees to perform at their best. After a while, conditioning and perseverance takes over and the dust settles on the changes that were made. My advise is that before the changes be made entirely, a practical experiment take place. A simulation, complete with a review from the employees who participated in order to have an empirical understanding of the impact of said change, before it hits the entire system. This way will take more time, but is more effective in the long-term. This allows for adjustments in the original plan to accommodate for potential challenges pointed out by the test group's experiences, resulting in less friction once the change takes place.


  7. "Best company I've ever worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time (More than a year)

    Pros

    Continuously impressed with the culture at TD. When they say an all inclusive, welcoming environment, they really mean it. Hardworking, dedicated team members, always willing to share their knowledge and experience. Great management.

    Cons

    No cons at this time.

  8. "It was okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller I in Berlin, NJ
    Former Employee - Teller I in Berlin, NJ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at TD part-time (Less than a year)

    Pros

    Professional environment and nice customer base. Easy job when you're not trying to make sales goals. New, nice system to work with

    Cons

    Pushy sales goals and bad management. Management ready to criticize but never give words of praise. Short staffed constantly and long drive thru lines

    Advice to Management

    Give acknowledgement to hard work


  9. "Bank Teller I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Brooklyn, NY
    Former Employee - Bank Teller in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TD part-time (More than a year)

    Pros

    None. PTO are weak. Depends on the "store" aka branch you are working in.

    Cons

    PTO Customers Co Workers. Regional manager and audit managers have bad attitudes

    Advice to Management

    Better top to bottom management


  10. "td"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1 in Hartford, CT
    Current Employee - Csr1 in Hartford, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TD (More than 3 years)

    Pros

    PTO paid time off is good

    Cons

    pay is not competitive to other banks


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