TD "work environment" Reviews | Glassdoor

TD Employee Reviews about "work environment"

Updated Dec 3, 2019

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3.5
70%
Recommend to a Friend
83%
Approve of CEO
TD CEO Greg Braca
Greg Braca
224 Ratings
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Cons
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Reviews about "work environment"

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  1. "good place for entry level work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Teller in Brick, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD part-time for less than a year

    Pros

    it has really good working environment.

    Cons

    sometimes you have to hit certain points when you talk to a customer.

    TD2019-09-27
  2. "TD Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time for more than 5 years

    Pros

    Excellent lifestyle and working environment

    Cons

    Too much competition among colleagues.

    TD2019-12-02
  3. "Invest your time elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Debt Specialist in Falmouth, ME
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TD full-time for more than a year

    Pros

    Vacation time and benefits

    Cons

    Poor management, unorganized, managers made up their own rules, not the best work environment/culture, Bottom line: management was a joke.

    Advice to Management

    Work on integrity. Instead of pretending to be a good company, start with the people you hire for management, it’s truly a reflection.

    TD2019-12-03
  4. "Customer Service Representative"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Hartford, CT

    I have been working at TD part-time for more than a year

    Pros

    - Flexible schedule for college students - Decent pay for a part-time job before moving to something meaningful - Great addition to resume

    Cons

    - Work environment is more of a playground than professional setting - Stagnant salaries that do not adjust to performance - Most employees are "cross-trained" which leads to inconsistency and directly affects sales goals as a result - "Be Legendary" program requires all employees to lobby-lead(greet customers in the lobby) for hours per shift rather than taking care of tasks that are actually important. Lobby... Leading is mandated for all hours of operation, meaning that even if there are no customers inside, an employee is still required to stand there for hours on end twiddling their thumbs. - Computer hardware is extremely old(late 90's) and internal software is just as out-dated(we run Microsoft Office 2008) which is seriously laughable - There are often times no internal lines to call for customer support, instead; such as with contacting online banking, employees are forced to make calls to the same customer contact number with average wait times of 20-30 mins

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    Advice to Management

    - Update computer hardware - Stop wasting time and money on lobby leading, it's ineffective and there are better ways to retain and expand customer relationships with the bank - Treat your employees like adults and pay them accordingly - Stop requiring platform-based employees to work shifts as tellers - Stop basing bonus pay outs on unmanageable terms, such as angry customer complaints that are not validated

    TD2019-10-07
  5. Helpful (1)

    "You can be working in a fast space or slow depends on the branch."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Teller in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TD part-time for more than a year

    Pros

    Great coworkers and working environment You will get promotion automatically after one year Get PTOs even you are part-time.

    Cons

    Work on the weekends. they require employee must have one day of the weekend availability. Sales goals! the management team always try to push you meet the sales goal.

    TD2019-07-17
  6. Helpful (1)

    "Demanding with no pay off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Supervisor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TD full-time for more than a year

    Pros

    Tries to promote a friendly atmosphere

    Cons

    Low salary and pay increases Stressful work environment and inconsistent schedule (not a M-F/9-5) Poor Managerial Support and Poor Training

    Advice to Management

    The company tries to promote a welcoming and friendly workplace, but the demands are high with poor training in teaching employees how to achieve their goals. Managers are not seasoned enough to support demands.

    TD2019-07-27
  7. "Poorly Managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Syndicated and Leveraged Finance Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TD full-time for less than a year

    Pros

    High paying and will soon have a new office

    Cons

    Toxic work environment, little to no oversight by management, not transparent, little opportunity for career advancement, terrible work/life balance, a sweat shop, unsanitary work conditions where cockroaches are a common occurrence

    Advice to Management

    Hire more managers

    TD2019-07-17
  8. "Over all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Senior Business Systems Analyst in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TD for more than a year

    Pros

    Company is good , very flexible and good work environment

    Cons

    Rates are low compared to market

    TD2019-05-28
  9. "TD bank is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller II in Neptune, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time for more than a year

    Pros

    Good work environment Pay PTO Room for advancement

    Cons

    Working on Sundays High turnover rate

    Advice to Management

    You are doing a great job

    TD2019-04-10
  10. "a great team to be a part of!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller in Bangor, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TD full-time for less than a year

    Pros

    great work environment, friendly team, room to grow

    Cons

    growth is slower in a small branch

    Advice to Management

    none

    TD2019-03-14
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