TDS Telecommunications Reviews | Glassdoor

TDS Telecommunications Reviews

Updated April 14, 2019
190 reviews

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4.0
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TDS Telecommunications CEO Jim Butman
Jim Butman
28 Ratings

Employee Reviews

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Pros
  • "Flexibility; work-life balance; the company changes with the times" (in 16 reviews)

  • "The company has great benefits, knowledgeable workforce that will do anything for you" (in 22 reviews)

Cons
  • "Can be hard on customer service/techs who deal with customers in these areas" (in 10 reviews)

  • "Upper management lacks diversity" (in 7 reviews)

More Pros and Cons

  1. Featured Review

    "A Company That Truly Values Every Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Madison, WI
    Current Employee - Data Analyst in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TDS Telecommunications full-time (More than a year)

    Pros

    Great work/life balance, fair compensation, most managers have open door policies, value their top workplace awards and work hard to earn them, allow employees to work from home for emergencies, or weather issues.

    Cons

    Can't really think of anything.

    Advice to Management

    Keep doing what you're doing. This is truly a wonderful place to work.

    TDS Telecommunications Response

    Apr 15, 2019 – Talent Acquisition Manager

    Thank you for the great feedback!


  2. "Positive atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TDS Telecommunications full-time

    Pros

    Positive work environment
    Good pay and benefits

    Cons

    Poor department organization
    No continuity among departments

    Advice to Management

    Teach departments to work together

  3. "Family Oriented, Good-Faith Tech Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accountant in Madison, WI
    Former Employee - Senior Accountant in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TDS Telecommunications full-time (More than 5 years)

    Pros

    Awesome co-workers, fulfilling work, and fantastic support

    Cons

    Little turnover - often requires candidates to seek promotion externally

    TDS Telecommunications Response

    Apr 15, 2019 – Talent Acquisition Manager

    Thank you for the feedback!


  4. "Used to be a good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Specialist in Madison, WI
    Former Employee - Network Specialist in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TDS Telecommunications full-time (More than 8 years)

    Pros

    Coworkers were great, benefits, I'm finding out that pay is merely OK.

    Cons

    Managers are terrible....you are ignored for promotions if you dare to apply to other INTERNAL jobs. They are allowed to completely change your job duties, and your hours for that matter, and are VERY vindictive. The incompetents love to make sweeping changes to something that wasn't broke in the first place. The claim to promote from within is a joke....contractors hired all the time. Doing more with less has become the mantra since the new president took over. The old president was great, this guy is NOT.

    Advice to Management

    Become better at your jobs.

    TDS Telecommunications Response

    Apr 15, 2019 – Talent Acquisition Manager

    Thank you for feedback on your experience at TDS Telecom. As an organization, we pride ourselves on our reputation of integrity and conducting business in accordance with the highest ethical... More


  5. "Great employee value"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Madison, WI
    Current Employee - Principal Software Engineer in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TDS Telecommunications full-time (More than a year)

    Pros

    Fast paced, work from home option, growth opportunities, job satisfaction, Value to employees. Growing IS team

    Cons

    Salary is not so great compared to similar positions in different companies.


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Knoxville, TN
    Current Employee - Anonymous Employee in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TDS Telecommunications full-time (Less than a year)

    Pros

    Benefits, and a company that puts emphasis on the employee.

    Cons

    They dont give me free donuts everyday?

    Advice to Management

    Keep up the great work!


  7. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TDS Telecommunications full-time (More than a year)

    Pros

    ERGs, Salary, knowledge co-workers, and respected opinions

    Cons

    I have no cons about TDS telecom.

  8. "Avoide at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Sales Representative
    Former Employee - Inbound Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TDS Telecommunications full-time (Less than a year)

    Pros

    Good co-workers to work with which this company don't deserve.

    Cons

    Don't bother to succeed in this place, management is ignorant, IT infrastructure is outdated, sales scheme is designed so a few make commissions and others to keep running and not make any! read other input! They will redirect calls to be billing, tech issues, customer's wanting to make a payment while you are labeled as a sales person and held to their insane metrics. If you cant sell an outrageous number of cable/internet/phone service/ancillaries then don't expect to make a cent of commission! not only that but, you have to beat your team members to make that commission. They want you not only to compete against yourself but every sales person in the company! so much for team spirit and team work! I have seen guys go behind others and take their sale to make commission base! what a joke! Our sales class started with 8 people in 6 months 2 left and they are seeking work somewhere else! this company would rather spend money on hiring new sales rather than invest in current good people. faces around use kept changing every 3-3 weeks! They have a sales class ever 2 weeks! what does that say about this company! look at past reviews and how they respond! they want you after you left them to reach out and discuss your experience!! what a joke! we did, many of use when we were with you but you ignored it you phonies!

    Advice to Management

    Go back to school, invest in your staff, update your IT, promote your good staff, avoid nepotism and favoritism, and stop lying and defrauding your sales force from their commission and earnings with your insanely ridiculous sales plan. Good sales people will never stay with you!


  9. "Great Work Culture, Great Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Service Representative in Madison, WI
    Former Employee - Account Service Representative in Madison, WI

    I worked at TDS Telecommunications full-time (Less than a year)

    Pros

    Great Pay, A company that values feedback, teamwork environment

    Cons

    Unfortunately I was let go because my son had a brain surgery and then I had an emergency appendectomy.


  10. Helpful (9)

    "Company of many silos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Madison, WI
    Former Employee - Manager in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TDS Telecommunications full-time (More than 10 years)

    Pros

    Good work life balance, good benefits and most of the people are great to work with.

    Cons

    Poor processeses and computer systems are in place. The indifference from upper management has made the company very volurable to fraud. I reported concerns to internal audit and was completely thrown under the buss by upper management and was blackballed for the remainder of my career. I suggest to do your job and be a puppet and you will advance. They do crucify people who show courage and call you a nobody.

    Advice to Management

    Hire competent managers with courage get away from puppets and retire about half of the directors and Vice Presidents you don’t need to be that top heavy and excercise some ethics and respect to people who are doing what is best for the company.

    TDS Telecommunications Response

    Dec 18, 2018 – Talent Acquisition Manager

    Given the anonymous nature of this review, it is challenging for us to effectively respond to the allegations cited within. That said, as an organization we pride ourselves on our reputation of... More