TELUS Reviews in Calgary, AB | Glassdoor

TELUS Calgary Reviews

22 reviews

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Calgary, AB, Canada Area (Canada)

5.0
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Jeff Puritt
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22 Employee Reviews

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  1. "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company to work for

    Cons

    late shifts
    demanding clients who alre always looking for discounts

    Advice to Management

    keep up great work


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Manager in Calgary, AB (Canada)
    Current Employee - Implementation Manager in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TELUS full-time

    Pros

    Good benefits, discount on TELUS bill, bonus, shares, work from home, flexibility,

    Cons

    Very fast paced environment, lots of work and not enough knowledgeable resources

    Advice to Management

    More training, and offering more paid courses would be an asset


  3. "Network Installation and Maintenance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Technician in Calgary, AB (Canada)
    Former Employee - Network Technician in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TELUS full-time (More than 10 years)

    Pros

    Working on new Equipment chance to learn. Working as a team. Solving network problems. Work life balance. First aid training. Working with Equipment suppliers to solve problems

    Cons

    I don't have any cons for working at a Telus. It was great and a was a great learning experience .

    Advice to Management

    Team work. Listen to employees ideas. Allow training and education Opportunities. Show appreciation for a job well done. Team meetings . Stay within budget. Updated test equipment


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  5. "Great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing benefits, great culture and room for growth with excellent training and work campuses that make work and personal life easy to balance

    Cons

    None, Telus honestly has no cons, its all in all an excellent employer. Telus has a culture the promotes greatness amongst its employees.


  6. "Good Company, Great benefits, lots of room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst I in Calgary, AB (Canada)
    Current Employee - Business Analyst I in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TELUS full-time (More than 8 years)

    Pros

    Benefits, Employee Share Program, Room For Growth, People

    Cons

    can be repetitive, work life balance, compensation

    Advice to Management

    More visibility, less micro managing.


  7. "TELUS - Enterprise Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager - Sales in Calgary, AB (Canada)
    Former Employee - Manager - Sales in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TELUS full-time (More than 10 years)

    Pros

    Excellent people
    Strong Brand recognition
    Large portfolio
    Incumbent network for both mobility and landline

    Cons

    Incumbent issues,
    Slow to change (at times, not always).
    Silo'd internal infrastructure. ( Common with most large companies).

    Advice to Management

    Overall a great place to work. Anyone that has worked within large organizations, the cons are very similar and internally the company is always working to overcome these.


  8. "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Calgary, AB (Canada)
    Current Employee - Business Analyst in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than 10 years)

    Pros

    Great Senior Leadership. Great Culture. Great Life Balance. Mostly great managers. Awesome people to work with. The company has done a complete about face over the past few years and their consumer facing departments are so customer focused. It's great to see a company listen to it's low level-customer facing employees and make a true change to the customer experience. Easy to move laterally to a different role.

    Cons

    Some poor managers exist (not many, but there are some). Pace of change in customer facing departments is very fast. Not enough management to handle existing process and execute changes requested. Must change roles to get a decent raise.

    Advice to Management

    Reward employees with experience with better raises, rather than forcing them to move to a different role internally in order to get a raise. Pay someone with experience more than new employees to the company... It will encourage people to stay.


  9. Helpful (1)

    "Amazing workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Recommends
    Positive Outlook

    Pros

    Great work environment and growth opportunities

    Cons

    Rotational work schedules and weekends


  10. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Analyst II in Calgary, AB (Canada)
    Current Employee - Technology Analyst II in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than 3 years)

    Pros

    Great culture, Great ppl and working environment

    Cons

    Process becomes a challenge differs from region to region, while decent the compensation could be better in an effort to attract new talent


  11. "A financially strong organization, commitment to customer service, clear executive direction and healthy culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loyalty and Retention Specialist in Calgary, AB (Canada)
    Current Employee - Loyalty and Retention Specialist in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (Less than a year)

    Pros

    They care about their employees, they offer great benefits, the team culture is strong and the leadership has clear direction and voice

    Cons

    Everything has been exactly as promised and a great working environment

    Advice to Management

    Unsure whether there is executive mentorship programs


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