TELUS Reviews in Canada | Glassdoor

TELUS Canada Reviews

Updated December 13, 2017
930 reviews

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Canada

3.7
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Jeff Puritt
69 Ratings

930 Employee Reviews

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Pros
Cons
  • work life balance could be better (in 84 reviews)

  • The work from home program can be negative as well in the case when face-2-face meetings are necessary (in 15 reviews)

More Pros and Cons

  1. "Great company, lousy HR policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Toronto, ON (Canada)
    Former Employee - Financial Analyst in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TELUS full-time (More than a year)

    Pros

    Work-life balance, ability to work remotely, innovative company.

    Cons

    Bell-curving a team's performance scores at the end of the year - ensures that at least one person in each team gets screwed. Hard to switch to a different stream (e.g. from wireless to health).

    Advice to Management

    Promote to management based on qualifications as a manager and on the reviews of those around them - not on their ability to say "yes sir". Came across some really bad managers - as was reflected, but never addressed, in their teams' ESATs .


  2. "Sales coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Brampton, ON (Canada)
    Current Employee - Sales Coordinator in Brampton, ON (Canada)
    Recommends

    I have been working at TELUS full-time (More than a year)

    Pros

    small company/awesome environment /beautiful team/cute office/

    Cons

    Package /no benefits/location/women-centric /long breaks

    Advice to Management

    look for funding and grow this organization

  3. "Good company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Specialist in Toronto, ON (Canada)
    Current Employee - Design Specialist in Toronto, ON (Canada)

    I have been working at TELUS full-time (Less than a year)

    Pros

    Work life balance. Opportunity to learn

    Cons

    Very minimum to no salary increase.


  4. Helpful (1)

    "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Vancouver, BC (Canada)
    Former Employee - Data Analyst in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time (More than a year)

    Pros

    You can work at home and work style is best

    Cons

    Hard to see team members


  5. "Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Vancouver, BC (Canada)
    Former Employee - Financial Analyst in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS (More than 3 years)

    Pros

    Great people and work-life balance

    Cons

    No opportunities to learn about industries otehr than telecom.

    Advice to Management

    Keep the good job on strategy and employee retention.


  6. "Client Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Care Associate in Toronto, ON (Canada)
    Former Employee - Client Care Associate in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TELUS full-time

    Pros

    Great wages, bonus and union although the union was quite powerless while I was there.

    Cons

    Micromanagement over the last few years its become worse and they have you doing many different departmental jobs... after 15 years I couldnt take it anymore.


  7. "Good For Young People"

    StarStarStarStarStar
    Former Employee - Sales Representative in Toronto, ON (Canada)
    Former Employee - Sales Representative in Toronto, ON (Canada)

    I worked at TELUS full-time (More than 3 years)

    Pros

    Great job for people in college/uni, hours were fairly flexible for PT staff.
    Save money on your phone bill through staff plan.

    Cons

    They took away a ton of employee perks and eventually closed down stores -terminating most of the full time staff.

  8. Helpful (1)

    "Customer support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Montreal, QC (Canada)
    Current Employee - Customer Service Specialist in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS part-time (Less than a year)

    Pros

    work life balance . great people. great company. Great opportunity to build

    Cons

    scheduling can sometimes be an issue

    Advice to Management

    to continue on this path


  9. Helpful (1)

    "TELUS is a great place to work at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Help Desk Specialist in Montreal, QC (Canada)
    Current Employee - Business Help Desk Specialist in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than a year)

    Pros

    Great perks
    Incredible insurances
    Good salary
    They really want to help you achieve your career goals
    Great management
    Vacations
    Work at home for some positions (I'm happy I have the opportunity to do it)

    Cons

    I don't have any cons...


  10. "Great team, Great company, Great Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Network Architect in Calgary, AB (Canada)
    Former Contractor - Network Architect in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS as a contractor (More than 3 years)

    Pros

    Great team, Great company, Great Flexibility

    Cons

    Annual review should be done for contractors as well


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