TELUS Health Reviews | Glassdoor

TELUS Health Reviews

Updated February 15, 2017
40 reviews

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3.1
Star Star Star Star Star
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Paul Lepage
12 Ratings

40 Employee Reviews

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  1. "Strong culture of corporate values + interesting work = career satisfaction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at TELUS Health full-time (More than 5 years)

    Pros

    Colleagues are very supportive of each other and work cohesively as a team. Informal work environment and telecommute options boost satisfaction without jeopardizing performance against company targets. TELUS Health also offers an excellent, comprehensive benefits package. TELUS CEO has a passionate commitment to improving the health of all Canadians.

    Cons

    Because TELUS Health is part of a much larger corporation (TELUS), it can sometimes be difficult to identify and engage the right colleagues in various parts of the company when their expertise is required for a particular initiative.


  2. "Lots of opportunity if you are patient and persistent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS Health full-time (More than 3 years)

    Pros

    Solutions and service are still evolving, creating lots of opportunity to contribute knowledge and expertise to a socially responsible effort. You can truly make a difference and be rewarded with exciting career options if you are willing to accept the challenge.

    Cons

    Ongoing integration and re-organizing activities can make it difficult to keep priorities in focus and make progress on meaningful projects. Find the right group and leader to align with and your career will progress.

    Advice to Management

    Establish better value metrics for emerging products or risk spending a lot of time and effort/$ on solutions that customers don't adopt and at the expense of reliability and quality service.


  3. "Stagnent career growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TELUS Health full-time (More than 3 years)

    Pros

    Flexible work hours
    Pay for performance
    Good work perks

    Cons

    Poor leadership
    Inconsistent work culture
    No career advancement

    Advice to Management

    Get to act together because you have something worth offering


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Stats telushealth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TELUS Health full-time (More than 8 years)

    Pros

    Room to grow in positions
    reasonable salary

    Cons

    WatchOut the higher people, they say one thing but actually means sometnihng else or anyways to degrade you.

    Advice to Management

    Pay attention those under your command.


  6. "Average"

    Star Star Star Star Star
    Former Employee - Management- Consultant in Toronto, ON (Canada)
    Former Employee - Management- Consultant in Toronto, ON (Canada)

    I worked at TELUS Health (More than a year)

    Pros

    Flexible work hours- relaxed environment.

    Cons

    Outdated methodology and framework. No-one starts before 10am. By 3PM the office is empty. Not much can get done during the working hours. Very slow paced.


  7. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TELUS Health full-time

    Pros

    Friendly culture. good work-styles, annual bonus, decent vacation, decent health benefits, discount on some TV, phone and cell services

    Cons

    Lack of focus in some areas, 40 hr week is a rare minimum, expectation of always being on call even during vacation times, a sense that being too busy is a good thing, but in reality leads to hold ups and lack of progress

    Advice to Management

    Pay more attention to the competition, and decide on what the focus is


  8. "Professional Atmosphere"

    Star Star Star Star Star
    Current Employee - Consultant in Mississauga, ON (Canada)
    Current Employee - Consultant in Mississauga, ON (Canada)

    I have been working at TELUS Health (Less than a year)

    Pros

    Nice environment, the management is trying to do the best to their employees. Building is very close the highway.

    Cons

    Not found much. I would not specify, may be except that the tea and coffee is not for free over here, which is not very common now days.


  9. "Difficult career choice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TELUS Health full-time (More than 3 years)

    Pros

    challenging work, some interesting clients

    Cons

    very poor salary compensation, client first is a misnomer, its me first that defines pay.

    Advice to Management

    all employees can contribute, not just your favourites


  10. "Projects Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Projects Coordinator in Ottawa, ON (Canada)
    Former Employee - Projects Coordinator in Ottawa, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    the promise to be mentored for a future position
    the promise that a contract will be short term and that a full time position is just around the corner
    pension and benefits are good.

    Cons

    promises are never kept.
    although it's said that a position must be posted, an internal candidate can be give a job without any other candidates being interviewed.
    doors are said that they are open, but be ware...it will come back to haunt you.

    Advice to Management

    ELT should speak to the people in the trenches as those are the ones that are doing the work, very stressed, way to much work to do, an fake promises of help.
    All lower level staff are told that they must score high on inside surveys, or they will be fired.


  11. "Better off being a slave to the pharaohs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Analyst in Kelowna, BC (Canada)
    Former Employee - Technical Support Analyst in Kelowna, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    if you like to be tortured then this is the place for you.

    Cons

    -nepotism you will only get promoted if related or friends with somebody in charge
    -unrealistic goals. If every customer does not score you excellent you are penalized i.e a very good is considered bad.
    -you deal with hundreds of customers a week if one customer gives you a bad review you will be spoken to by your manager.
    -no raises
    -lame place to work
    -a workload that can literally break your back, voice cords and fingers i.e 100 tickets waiting in your queue on any given day
    tickets need to be looked at asap
    -very mean managers

    Advice to Management

    stop being monsters



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