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TELUS

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TELUS Reviews

Updated May 12, 2021

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3.9
79%
Recommend to a Friend
85%
Approve of CEO
TELUS President and CEO Darren Entwistle
Darren Entwistle
557 Ratings
Pros
  • "Ability to work from home and decent pay(in 453 reviews)

  • "Good Work life balance, fixed salary(in 453 reviews)

  • Cons
  • "Work life balance can be a challenge(in 162 reviews)

  • "Not really any cons except long hours(in 55 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of TELUS and is not affected by filters.

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    1. 5.0
      Former Employee, less than 1 year

      Company

      Apr 22, 2021 - Trainer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work and an international company with many locations.

      Cons

      Nothing I can think of

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    2. 2.0
      Current Employee, less than 1 year

      Speedy descent into awful

      Apr 13, 2021 - Social Media Content Moderator in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Entry-level work, decent compensation, full array of benefits.

      Cons

      Garbage management- they have no backbone towards the clients, and enforce rules with limited information or testing, grossly incompetent in every manner. Incompetent support staff- WFM is full of nimwits and Quality Assurance is a joke.

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    3. 3.0
      Current Employee, less than 1 year

      Eh

      May 3, 2021 - Content Moderator in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company as a whole. Horrible campaign

      Cons

      Just don't work for the tiktok campaign. They're awful

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    4. 4.0
      Former Employee, more than 1 year

      Great company!

      Mar 11, 2021 - Customer Service Representative (CSR) in Folsom, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunities to learn and grow, awesome work environment.

      Cons

      Not a lot of upward growth, but a lot of room to grow horizontally and move to different departments.

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    5. 4.0
      Current Employee, less than 1 year

      Its okay

      Mar 15, 2021 - Social Media Content Moderator in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home is great. Help is there when needed

      Cons

      Things are constantly changing, constant updates.

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    6. 5.0
      Current Employee, less than 1 year

      Great team to work for!

      Feb 16, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They treat you like a person instead of a number. They're always looking for ways to keep their employees engaged and motivated. They also offer a lot of things to develop you in your career.

      Cons

      Benefits can be expensive if you have a large family.

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    7. 4.0
      Former Employee, less than 1 year

      Good Company

      Mar 4, 2021 - Agent in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly, mailed in holiday butterball checks, and lots of help.

      Cons

      Strict, rushing, bad IT, and bad equipment.

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    8. 5.0
      Former Employee, less than 1 year

      Company review

      Mar 3, 2021 - Software Engineer in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Its good company, benefits are good

      Cons

      Nothing much to complain. Don't have negative reviews

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    9. 4.0
      Former Employee, more than 3 years

      Expect 60 hour work weeks

      Feb 24, 2021 - Training Specialist in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture and inclusion. Great company in regards to people.

      Cons

      Management listens, but does not come up with resolutions

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    10. 1.0
      Current Employee, less than 1 year

      All lies

      Mar 5, 2021 - Customer Service Representative (CSR) in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Provides work from home equipment

      Cons

      Everything they tell you is a lie.

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    Viewing 1 - 10 of 4,047 Reviews

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