TELUS Reviews | Glassdoor

TELUS Reviews

Updated January 18, 2019
2,433 reviews

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3.8
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TELUS CEO Jeff Puritt
Jeff Puritt
307 Ratings

Employee Reviews

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Pros
Cons
  • "Work Life Balance could be better" (in 126 reviews)

  • "No work life balance, working 10 - 12 hour days is the norm and expected" (in 23 reviews)

More Pros and Cons

  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time

    Pros

    Strong culture, good people, rewarding work, real opportunity if you stick around...

    Cons

    Virtual teams made connecting challenging.

    Advice to Management

    Get teams together more often.


  2. "Telus"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free coffee, friendly vibe, kinda alright people

    Cons

    Bedbugs, food selection limited

  3. "Best company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Washington, DC
    Former Employee - Project Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time (More than 5 years)

    Pros

    Great perks and benefits every time

    Cons

    Not at all need to thibk of


  4. "HR specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    cares about employees and good benefits

    Cons

    many processes and procedures, too bureocratic

    Advice to Management

    simplify and make things run faster


  5. "Caring culture and respectful workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time

    Pros

    Love the values and how we promote them every day in the way we treat our team members. Lots of opportunities to grow and develop. Fun place to work!

    Cons

    Fast paced industry....some times we are running so fast, we never get a rest.


  6. "Boring."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TELUS full-time

    Pros

    There are none. Money makes people work.

    Cons

    They're a racist... Like, 85% of white people.

    Advice to Management

    Stop being so racist.


  7. "Telus is a great place to work for those willing to learn new skills in a dynamic environment."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There is always a challenge in this job. With the tools and support to ensure a speedy and complete fix to a variety of issues.

    Cons

    There could be a little bit better organization and communication between clients, vendors and the workers.

    Advice to Management

    Changes sometimes come without warning. Make sure the works have time to assess them so they can pass accurate information to the customers.

  8. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS part-time

    Pros

    Good Pay
    Nice People
    Upbeat music while working
    Kitchen in breakroom

    Cons

    Everything else
    Bed Bugs
    Rude Management
    Smokers get extra breaks
    Upper management doesn't care


  9. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TELUS (Less than a year)

    Pros

    Great work place...some cool co-workers. Benefits package is pretty good as well.

    Cons

    The schedule doesn't really work for parents. No room for opinions , applied for 16/hr... once there I was told 14/hr.

    Advice to Management

    Dont ask questions u dont want a truthful answer to. Get off the high horse.


  10. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TELUS full-time (More than a year)

    Pros

    Lots of open communication with co workers. If you need assistance in a situation, there's always help around you.

    Cons

    Lots of favoritism between teams on the floor.

    Advice to Management

    Give more appreciation in employees that work hard and deserve it.