TELUS Reviews | Glassdoor

TELUS Reviews

Updated April 28, 2017
1,355 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Jeff Puritt
27 Ratings

1,355 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "A great employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Care Representative in Las Vegas, NV
    Former Employee - Client Care Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TELUS full-time (Less than a year)

    Pros

    Young company, many opportunities for advancement, personable management

    Cons

    New management, increased responsibility without increased pay, had to help the company grow in the US from the first day (not necessarily a bad thing to me. I enjoyed it.)


  2. Helpful (1)

    "Perhaps the best company I've worked for in the past decade."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Communications
    Former Employee - Corporate Communications
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TELUS full-time (More than 5 years)

    Pros

    If you're on a good team/department you'll find the following is true:
    - Great opportunities to learn and grow your career
    - Highly successful, innovative and organized teams
    - Excellent benefits, perks and incentives for those who work hard
    - Incredibly talented and gracious professionals to work with
    - Flexible work schedules/styles; working remotely is common and little micro-managing

    Cons

    - Transparency is still an issue between HR/executives and general employees
    - Some rules don't apply to all employees across the board

    Advice to Management

    Be open and honest with your team. They don't mind hearing the truth even if it isn't positive.


  3. "Was an awesome place to work. The atmosphere is awesome and this place just makes you want to come to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time (More than a year)

    Pros

    Easy going management, good pay, central

    Cons

    Nothing really besides the fact that the food trucks don't come every day...and some are not that great!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great company with flexible work-life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Can work from home for many positions, great people, amazing corporate environment.

    Cons

    Cannot think of any :)


  6. Helpful (1)

    "Resource Planning Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS full-time

    Pros

    Opportunity to grow and learn from different departments with a clear career path.

    Cons

    Workload can become overwhelming due to incorrect position ratios.


  7. "Good co-workers"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time

    Pros

    I believe that the most likeable thing at telus are the employees. People there are generally friendly and willing to lend a helping hand

    Cons

    There are a ton of manual and inefficient processes


  8. Helpful (1)

    "like the company alot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good pay and breaks and lunches

    Cons

    benefits not thar great to expensive

    Advice to Management

    n/a


  9. Helpful (1)

    "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in East Las Vegas, NV
    Current Employee - Customer Service Representative in East Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly work environment and assistance in becoming a better agent.

    Cons

    Changes aren't implemented by agents.

    Advice to Management

    Allow agents to help the business grow.


  10. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time

    Pros

    One of the best places I worked.
    Great mentors and support system.
    Great pay and benefits.
    Enjoyed working from home.
    Great shifts as well.

    Cons

    Irate customers.
    Late night shifts were difficult (when I couldn't trade them)

    Advice to Management

    I wish you had a location here in the US. I really enjoyed working for Telus.


  11. Helpful (1)

    "Csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Associate in Reno, NV
    Former Employee - Customer Service and Sales Associate in Reno, NV

    I worked at TELUS (More than a year)

    Pros

    Nice environment to work with, specially friday perks

    Cons

    Nothing much to say against the company


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