TELUS Reviews | Glassdoor

TELUS Reviews

Updated February 17, 2017
314 reviews

Filter

Filter


314 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • work life balance could be better (in 68 reviews)

  • Work from home "workstyles" definitely not for everybody (in 13 reviews)

More Pros and Cons

  1. "A Great Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Austin, TX
    Current Employee - Customer Service Agent in Austin, TX
    Recommends
    Positive Outlook

    I have been working at TELUS full-time (Less than a year)

    Pros

    A family orientated environment, Peaceful work area's, Understanding staff, Competitive Wages, Awesome Benefits, Awesome incentives

    Cons

    Only one in Texas, So far away from my home (personal of course)

    Advice to Management

    KEEP UP THE GREAT WORK


  2. Helpful (1)

    "great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at TELUS full-time

    Pros

    Great place to work for

    Cons

    nothing so far, they try really hard to make everyone happy


  3. "Hard Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support Representative in Las Vegas, NV
    Current Employee - Tech Support Representative in Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at TELUS full-time (Less than a year)

    Pros

    Telus actually cares about their employees

    Cons

    Not many cons to mention


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Associate in Reno, NV
    Former Employee - Customer Service and Sales Associate in Reno, NV

    I worked at TELUS (More than a year)

    Pros

    Nice environment to work with, specially friday perks

    Cons

    Nothing much to say against the company


  6. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time

    Pros

    One of the best places I worked.
    Great mentors and support system.
    Great pay and benefits.
    Enjoyed working from home.
    Great shifts as well.

    Cons

    Irate customers.
    Late night shifts were difficult (when I couldn't trade them)

    Advice to Management

    I wish you had a location here in the US. I really enjoyed working for Telus.


  7. Helpful (1)

    "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in East Las Vegas, NV
    Current Employee - Customer Service Representative in East Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly work environment and assistance in becoming a better agent.

    Cons

    Changes aren't implemented by agents.

    Advice to Management

    Allow agents to help the business grow.


  8. Helpful (1)

    "like the company alot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good pay and breaks and lunches

    Cons

    benefits not thar great to expensive

    Advice to Management

    n/a


  9. "Good co-workers"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time

    Pros

    I believe that the most likeable thing at telus are the employees. People there are generally friendly and willing to lend a helping hand

    Cons

    There are a ton of manual and inefficient processes


  10. Helpful (1)

    "Resource Planning Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS full-time

    Pros

    Opportunity to grow and learn from different departments with a clear career path.

    Cons

    Workload can become overwhelming due to incorrect position ratios.


  11. "Great company with flexible work-life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Can work from home for many positions, great people, amazing corporate environment.

    Cons

    Cannot think of any :)



Showing 314 of 1,354 reviews
Reset Filters