TELUS Reviews in Scarborough, ON | Glassdoor

TELUS Scarborough Reviews

Updated May 24, 2017
25 reviews

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Scarborough, ON (Canada)

3.9
Star Star Star Star Star
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Jeff Puritt
1 Rating

25 Employee Reviews

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  1. "Excellent workplace; Talents weren't exploited optimally"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Intern - Software Developer in Scarborough, ON (Canada)
    Former Intern - Software Developer in Scarborough, ON (Canada)
    Recommends
    Neutral Outlook

    I worked at TELUS as an intern (Less than a year)

    Pros

    -very positively vibes in the work atmosphere
    -good team-work occasions through various projects

    Cons

    I was more interested in Network Management, however was forced to do software development work even after repeatedly conveying my career focus to the supervisor.
    No official training period or mentor provided.

    Advice to Management

    I was not given proper onboarding training before entering the internship. It was as if I was just hired by my supervisor, the company didn't play a major role unless it required printing ID card.
    Other than simply contracting out interns, it would be best to offer them a choice of a permanent job.


  2. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Scarborough, ON (Canada)
    Former Employee - IT Project Manager in Scarborough, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits
    Great people
    Many internal opportunities

    Cons

    Too much politics and favoritism

    Advice to Management

    Appreciate your employees


  3. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scarborough, ON (Canada)
    Current Employee - Anonymous Employee in Scarborough, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Amazing working from home program and supporting infrastructure for the program.

    Cons

    Salary needs to reflect industry standard


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  5. "Loyalty & retention"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scarborough, ON (Canada)
    Current Employee - Anonymous Employee in Scarborough, ON (Canada)

    I have been working at TELUS (More than 8 years)

    Pros

    Can work from home.
    Good work life balance.
    Good pay
    Good benefits

    Cons

    Changing schedules and less opportunity to grow or move around in company.


  6. "Great Company, but employee engagement was declining."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Scarborough, ON (Canada)
    Former Employee - Customer Service Representative in Scarborough, ON (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    - Great culture created by employees (not management)
    - compensation and benefits are great
    - a lot of resources to do your job well

    Cons

    - employee engagement became worse year over year
    - no transparency from management levels
    - lack of advancement opportunities

    Advice to Management

    Engage your teams to create a better working culture and be more transparent with the direction your team is going in.


  7. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Scarborough, ON (Canada)
    Former Employee - Project Manager in Scarborough, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TELUS full-time (More than 5 years)

    Pros

    Pay and benefit is good with RPP matching and profit sharing plan. Work from home flexibility.

    Cons

    Lay off happens every year. No matter business is good or bad, your seniority, or if you are associate, manager or director, you have no job security. Employees remain in the department were burdened with double workload and unpaid overtime.

    Advice to Management

    Skilled and experienced employees are asset to organization, and frequent lay off impact existing employees' engagement.
    The main reason I quit is pressure and unmanageable workload (working 13-15 hours per day)


  8. "Junior Developer Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Junior Developer Analyst in Scarborough, ON (Canada)
    Current Intern - Junior Developer Analyst in Scarborough, ON (Canada)
    Recommends
    Positive Outlook

    I have been working at TELUS as an intern (Less than a year)

    Pros

    Love the friendly Environment.
    More chances to rise up in the career.
    Work From Home Facility.
    Good Pay

    Cons

    I really don't have much to say about cons about the company


  9. "Director, Business Transformation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scarborough, ON (Canada)
    Former Employee - Anonymous Employee in Scarborough, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great team members who work well together. Flexible working hours, work at home (if job / team member qualifies).

    Cons

    Work life balance a big challenge....do more with less.


  10. "Many full time positions went too off shore."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ontario in Scarborough, ON (Canada)
    Former Employee - Ontario in Scarborough, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TELUS full-time (More than 10 years)

    Pros

    Has a structured performance review system.

    Cons

    Career pathing within the company looks good on paper. In reality your career development opportunity disappear when management outsource your job position to offshore and suddenly your job is eliminated and you become unemployed.

    Advice to Management

    Far too frequent laid offs is a demotivating factor for employees.


  11. "Great place to work and learn new things everyday"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Network Designer in Scarborough, ON (Canada)
    Current Contractor - Network Designer in Scarborough, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TELUS as a contractor (More than a year)

    Pros

    Work life balance, exposure to modern tools and technologies, learning opportunities, excellent use of collaboration tools, great teamwork and potential to grow in your role.

    Cons

    Sometimes unnecessary and lengthy processes result in delays to complete a task. Such delays result in putting issues to back burner and sometimes things get lost in the noise.

    Advice to Management

    Need to conduct quarterly process review meetings within each business unit to optimize and reduce bottlenecks.


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