TELUS Reviews in Toronto, ON | Glassdoor

TELUS Toronto Reviews

Updated June 28, 2017
260 reviews

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Toronto, ON (Canada)

3.6
Star Star Star Star Star
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Approve of CEO
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Jeff Puritt
6 Ratings

260 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "VMWare Consultant"

    Star Star Star Star Star
    Current Contractor - Windows and Wmware Administrator in Toronto, ON (Canada)
    Current Contractor - Windows and Wmware Administrator in Toronto, ON (Canada)

    I have been working at TELUS as a contractor (More than 5 years)

    Pros

    Its a very good company, good for learners and passionate people

    Cons

    mostly job positions are project based and contractual so that job ends at the end of the contract.


  2. "XXXXXXXXXXXXXXXXXXXXXX"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TELUS full-time (More than 10 years)

    Pros

    Good place to work in telecom

    Cons

    good people, but a lot of beauracracy

    Advice to Management

    XXXXXXXXXXXXXXXXXXXXXXX

  3. Helpful (1)

    "Bad Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Architect in Toronto, ON (Canada)
    Former Employee - Technology Architect in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TELUS (More than 10 years)

    Pros

    Great People - mostly at the non-management level
    Workstyles - the flexibility is great
    Location is great - depending on where you live and what department you are in

    Cons

    Management doesn't really know what they are doing
    Can be a little heavy on the cliques
    Lots of hard but meaningless work
    Too many confusing processes / bureaucracy
    Location can be not so great - depending on where you live and what department you are in (Workstyles can help alleviate that)
    Not all departments buy into Workstyles

    Advice to Management

    Get into the 21st century. Manage projects better - don't just kiss up to the higher ups, make sure that the team can actually do what you promise, in a reasonable time.


  4. "Great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Marketing Intern in Toronto, ON (Canada)
    Former Intern - Marketing Intern in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TELUS as an intern (More than a year)

    Pros

    There was a great culture, hard-working and driven co-workers, and great attention to work-life balance. Everyone seemed to get along with one another, and there didn't seem to be the 'politics' that others in the industry have mentioned is at their companies.

    Cons

    Some people took advantage of the work-life balance and only came in to the office maybe 1-2 times per week and honestly didn't seem to be very engaged.


  5. Helpful (1)

    "Desiging at TELUS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interaction Designer in Toronto, ON (Canada)
    Current Employee - Interaction Designer in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TELUS full-time

    Pros

    Great culture and amazing people!

    Cons

    Lack of design leadership and mentoring


  6. "Account support rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SMB in Toronto, ON (Canada)
    Former Employee - SMB in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS (Less than a year)

    Pros

    great benefits, work balance and salary

    Cons

    a lot of politics and nepotism

    Advice to Management

    stop laying people off


  7. "Great company, lots of growth and advancement potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON (Canada)
    Current Employee - Account Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook

    I have been working at TELUS full-time (More than 10 years)

    Pros

    lots of opportunities, fiercely competitive, opportunities for advancement, good benefits, employee share purchase program, defined contribution pension, and performance-based bonuses

    Cons

    since telus grew through a number of acquisitions, a lot of internal processes can be frustrating. It does take very good people skills, lots of patience, and ability to adapt everyday. The industry in general can be like a ocean - calm on the surface, but very strong undercurrents underneath. work-life balance can be challenging. Since this is a big company, often, it takes a bit of selling skills - external and internal - to really stand out and progress.

  8. "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Consultant in Toronto, ON (Canada)
    Former Employee - Technology Consultant in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    1. Nice Building
    2. Friendly
    3. Extremely diligent work environment

    Cons

    1. IT is quite slow

    Advice to Management

    Change is key


  9. "Was good, up until the overwork started"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Toronto, ON (Canada)
    Former Employee - Software Developer in Toronto, ON (Canada)
    Doesn't Recommend
    Positive Outlook

    I worked at TELUS full-time (More than a year)

    Pros

    Good leaders who care about the staff and company.

    Cons

    Expected to do impossible amounts of work without overtime pay. There is a pay/hiring freeze. Everyone is on contract, as they do not want to hire people full-time with benefits, union perks, etc.

    Advice to Management

    Compensate people over crazy hours of work.

    Almost everything else is great, except for the few toxic people there. Still, has real potential to be an awesome company that retains people.

    Do not market a "hip little start-up" that makes people lose out on their personal lives without compensation. That is why it's not as desirable to work there now. I guess you'll be paying that out in extra training costs.


  10. "Sr Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Toronto, ON (Canada)
    Former Employee - Senior Project Manager in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TELUS full-time (More than 5 years)

    Pros

    Most people are very good

    Cons

    Downsizing, focus only on profit and operational efficiency. Upper management care only fro themselves.


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