TELUS Reviews in Vancouver, BC | Glassdoor

TELUS Vancouver Reviews

Updated April 16, 2017
255 reviews

Filter

Filter

Vancouver, BC, Canada Area (Canada)

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jeff Puritt
2 Ratings

255 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. "Great company, good opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technology Specialist in Burnaby, BC (Canada)
    Current Employee - Senior Technology Specialist in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than 5 years)

    Pros

    Good perks (cell phone, home phone, broadband, TV), Healthcare 80% , Dental 100% routine, 60% other stuff.
    Lots of opportunites and promotion, a lot of my colleagues have moved up within.
    Great work life ballance, work from home most of the time, which saves money and costs and is very convenient for picking up kids from school, appointments, etc.
    Management are very helpful and supportive

    Cons

    Pressure - a lot of the roles are in pressurised environments.
    Lots of jobs, but they are posted externally as well as internally so competition is fierce.
    Total package (see above) is good, but base salary could be higher and this affects your pension.


  2. Helpful (2)

    "Management is unskilled"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Burnaby, BC (Canada)
    Current Employee - Customer Service Representative in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TELUS full-time

    Pros

    Decent pay and benefits, can work from home.

    Cons

    Lots of manipulative co workers with little skill who brown nose to get ahead and then become your manager. Dysfunctional senior leadership hire their managers off the street or with little tenure. They can't seem to see the brown nosing , or thats what they look for in their leaders.

    Advice to Management

    Look for people who have a genuine interest in your company. Those that may have done their time on the front line.


  3. "Good incentives"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SAP BI/BW/BOBJ Consultant in Vancouver, BC (Canada)
    Former Employee - SAP BI/BW/BOBJ Consultant in Vancouver, BC (Canada)

    I worked at TELUS (More than a year)

    Pros

    Good Pay to start and good growth chances

    Cons

    nothing that i know of.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Service Representative in Burnaby, BC (Canada)
    Current Contractor - Customer Service Representative in Burnaby, BC (Canada)

    I have been working at TELUS as a contractor (More than 10 years)

    Pros

    Employees have the option of moving around the company aquiringmore and more skills and make new friends. thank you.

    Cons

    Driving from white rock to burnaby or Vancouver was not fun.

    Advice to Management

    Look forward to hire a very intelligent and fun person to join your group.


  6. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Analysis in Burnaby, BC (Canada)
    Former Employee - Technical Analysis in Burnaby, BC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TELUS full-time (More than 10 years)

    Pros

    Work from home, good benefit. onsite training

    Cons

    a lot of tier1 work has been shift oversea to TELUS International


  7. Helpful (2)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)

    I worked at TELUS full-time (More than 10 years)

    Pros

    TELUS used to offer good opportunities to grow and build a career

    Cons

    Management is a gong show and use fear as a key motivation tool. No support, no help, no fun, just yelling and fear to make you sell more. So many Re-Orgs, every six months it seems a new re-org kills any rapport with clients. Most customer meetings start with apologies for the first 20 minutes about service issues.

    Advice to Management

    Clean up upper middle management, re-org after re-org, so many egos, and sociopaths running the zoo


  8. "Business Sales Analyst"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    Pros

    Flexible work hours, pay and colleagues

    Cons

    This is an ever changing business so the constant in this environment is change


  9. "If you value working from home more than a competitive salary TELUS is for you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TELUS full-time

    Pros

    Great coworkers.
    Work from home (but not for everybody).
    Nice offices.
    Flexible hours.
    Big name in an established industry. It's not going anywere.

    Cons

    Compensation below market. Bonus never hits target.
    Raises and promotions are scarce and determined by a 'hunger games' review process where if someone is rewarded others pay for it.
    Lot's of reorgs just for the sake of change, particularly in the last years which has decreased morale and work/life balance.

    Advice to Management

    Promote diversity on the higher levels. Believe in your internal talent.


  10. "Client Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Project Manager in Vancouver, BC (Canada)
    Current Contractor - Project Manager in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS as a contractor

    Pros

    Good culture, great projects, great flexibility - sull time employees can work remotely or from multiple offices

    Cons

    the matrix orientation makes it hard to understand the priorities, budgets, timelines for projects and deliverable sometimes. Managers dont share the career progression and growth opportunities for my role

    Advice to Management

    Please embrace the culture and be more flexible in work environment, rates, expectations, progress...


  11. "Marketing Specialist (co-op)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Vancouver, BC (Canada)
    Former Employee - Marketing Specialist in Vancouver, BC (Canada)

    I worked at TELUS (More than a year)

    Pros

    - great work environment
    - lots of support from management
    - cares about your growth

    Cons

    - can't think of anything



Showing 255 of 1,415 reviews
Reset Filters