TELUS Reviews in Vancouver, BC | Glassdoor

TELUS Vancouver Reviews

Updated May 12, 2017
32 reviews

Filter

Filter

Vancouver, BC, Canada Area (Canada)

2.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jeff Puritt
1 Rating

32 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. "Senior Developer Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at TELUS full-time (More than 10 years)

    Pros

    Stable job with good co-workers.

    Cons

    No career development whatsoever, and raises are below inflation.

    Advice to Management

    Invest in employees and you'll get better results.


  2. "Telus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TELUS full-time

    Pros

    I'll be leaving soon for New Zealand

    Cons

    Many. Was much better when it was BC TEL

    Advice to Management

    Cut your bonuses and start sharing them with your employees.

  3. Helpful (2)

    "Management is unskilled"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Burnaby, BC (Canada)
    Current Employee - Customer Service Representative in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TELUS full-time

    Pros

    Decent pay and benefits, can work from home.

    Cons

    Lots of manipulative co workers with little skill who brown nose to get ahead and then become your manager. Dysfunctional senior leadership hire their managers off the street or with little tenure. They can't seem to see the brown nosing , or thats what they look for in their leaders.

    Advice to Management

    Look for people who have a genuine interest in your company. Those that may have done their time on the front line.


  4. Helpful (4)

    "Run by the Sith Lord himself"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Vancouver, BC (Canada)
    Current Employee - Service Technician in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TELUS full-time (More than 3 years)

    Pros

    - Stable company
    - Benifits and Pension
    - Good product
    - Stock options
    - Training

    Cons

    - Heavy workload over pressurized
    - Company expects all of your time
    - Management and Directors use bullying as a means to "encourage" engagement
    - Jobs being moved outside of Canada (Telus does not give where they live)
    - Poor employee morale
    - Darren Entwistle is as evil of a Psycopath as you will find in a coproprate setting ( FIFO Darren)
    - On-going mandatory overtime cutting into people's worklife balance
    - Wages that do not keep up to inflation
    - Mass layoffs
    - Toxic and hypocritical work environment
    - The company employs people over seas who's work life conditions are completely unethical and immoral
    - Baganining unit is being destroyed with each consecutive contract signing
    - lockouts are a real reality and ongoing reality
    - Telus monitors public social media for negative employee reviews and will fire them if not in accordance with their desired PR image

    Advice to Management

    Run ! If our jobs go yours are next.


  5. Helpful (1)

    "Technical ranks at TELUS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Architect in Vancouver, BC (Canada)
    Former Employee - Senior Network Architect in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook

    I worked at TELUS full-time (More than 8 years)

    Pros

    well compensated for work at senior technical levels
    very interesting people in senior technical roles
    great immediate management teams
    independent work environment
    flexible work-styles

    Cons

    workloads are extremely volatile
    upward communications to senior levels seldom considered
    workloads are growing in size, amount, and complexity - junior levels are becoming far less capable of providing overall solutions
    industry markets are saturated - future is not entirely rosy
    not trying to attract high quality talent


  6. Helpful (1)

    "Engagement scores are an outright lie."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Technician in Vancouver, BC (Canada)
    Former Employee - Network Technician in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TELUS full-time (More than 10 years)

    Pros

    The pay and remuneration are okay depending on your job.
    Being a union employer means no matter how difficult or easy your job, the pay is the same.
    Job was mostly rewarding.

    Cons

    Engagement scores are an outright lie. Meetings are held to tell employees how they are to fill out the survey. Groups are threatened with layoffs if the scores are not kept high.
    I was tasked with finding out why the group that I was in scored low, and then was given a bad employee review for causing trouble.

    Some groups have no work life balance. You never see your family.

    Advice to Management

    Stop trying to achieve high Pulse Check scores just to pump up share value. Ask for honest results, and then work to understand and improve engagement - that is supposed to be the reason why the surveys are completed.


  7. Helpful (2)

    "Great employer but beware of cliques"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Project Manager in Vancouver, BC (Canada)
    Current Employee - Project Manager in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TELUS full-time (Less than a year)

    Pros

    Great benefits, salary is ok, and customer focus really is part of the culture.

    Cons

    Work life balance is not that balanced. Your success can be hindered by cliques and unwritten rules.

  8. Helpful (2)

    "Procured Health"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TELUS (Less than a year)

    Pros

    Young energetic company, nice west loop Chicago location. Meaningful and innovative product.

    Cons

    Poorly managed. Promises made when joining ( policy related items) aren't upheld since company policies are being formed. Benefits package is severely lacking compared to more established companies. Management seems to be prepping company for sale and that is main concern.


  9. Helpful (1)

    "No work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Retention in Burnaby, BC (Canada)
    Current Employee - Client Retention in Burnaby, BC (Canada)
    Doesn't Recommend

    I have been working at TELUS part-time (More than a year)

    Pros

    They pay the living wage

    Cons

    There is No work life balance


  10. Helpful (1)

    "Too corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Doesn't Recommend

    I worked at TELUS full-time (More than a year)

    Pros

    Training, support if you want to move to a different department, paid very good very overtime.

    Cons

    Too corporate, i found it stifling. Beige dividers as far as you can see. Plus the unionized employees were always going on strike or threatening to. They did not like non union workers. You even had to watch what you said in the cafeteria!


Showing 32 of 1,498 reviews
Reset Filters