TELUS Reviews in Vancouver, BC | Glassdoor

TELUS Vancouver Reviews

Updated October 8, 2017
65 reviews

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Vancouver, BC, Canada Area (Canada)

5.0
StarStarStarStarStar
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Jeff Puritt
6 Ratings

65 Employee Reviews

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Pros
Cons
  • work life balance could be better (in 80 reviews)

  • The work from home program can be negative as well in the case when face-2-face meetings are necessary (in 15 reviews)

More Pros and Cons

  1. "customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Vancouver, BC (Canada)
    Current Employee - Customer Service Representative in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than a year)

    Pros

    great pay, great benefits, good company value

    Cons

    schedule not as flexible


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Vancouver, BC (Canada)
    Former Employee - Business Analyst in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time (More than a year)

    Pros

    Great culture, amazing people and overall positive morale.

    Cons

    Nothing really, work can be very fast paced.

    Advice to Management

    Keep doing what you're doing!

  3. "Amazing work environment with flexibility of working from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Developer Analyst in Burnaby, BC (Canada)
    Current Intern - Developer Analyst in Burnaby, BC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TELUS as an intern (More than a year)

    Pros

    Work from home option
    People take initiative to help you
    Great work environment
    Full employee benefits as intern

    Cons

    Hard to network as most of the people work from home


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Intelligence Manager in Vancouver, BC (Canada)
    Current Employee - Market Intelligence Manager in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than 5 years)

    Pros

    - Friendly, open and enthusiastic work culture.
    - Great benefits.
    - Many opportunities to move within the organization if you do well.
    - Very well managed, with great leadership.

    Cons

    There are few downsides with working at TELUS. It's a passionate, entrepreneurial culture, which means that, at times, it can be intense. That is consistently the only downside over the years - some long and intense days.

    Advice to Management

    My advice would be to keep doing what you are doing. The leadership team is generally very strong - from middle management all the way to the C-level. In my career, it's the best set of leaders I have seen.


  5. "Business consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in Vancouver, BC (Canada)
    Current Employee - Business Consultant in Vancouver, BC (Canada)
    Approves of CEO

    I have been working at TELUS full-time (More than a year)

    Pros

    Strong culture, driven competitively, flexible work arrangements

    Cons

    Low raises and low opportunities to get into executive


  6. "Great company with great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Architect in Vancouver, BC (Canada)
    Former Employee - Solutions Architect in Vancouver, BC (Canada)

    I worked at TELUS (Less than a year)

    Pros

    Amazing compoany with great bnefits

    Cons

    Bureaucracy on all departments, which tends to slow down your progress in terms of moving on different roles


  7. "customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Service Representative in Burnaby, BC (Canada)
    Current Contractor - Customer Service Representative in Burnaby, BC (Canada)

    I have been working at TELUS as a contractor (More than 10 years)

    Pros

    Employees have the option of moving around the company aquiringmore and more skills and make new friends. thank you.

    Cons

    Driving from white rock to burnaby or Vancouver was not fun.

    Advice to Management

    Look forward to hire a very intelligent and fun person to join your group.

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Analysis in Burnaby, BC (Canada)
    Former Employee - Technical Analysis in Burnaby, BC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TELUS full-time (More than 10 years)

    Pros

    Work from home, good benefit. onsite training

    Cons

    a lot of tier1 work has been shift oversea to TELUS International


  9. "Business Sales Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    Pros

    Flexible work hours, pay and colleagues

    Cons

    This is an ever changing business so the constant in this environment is change


  10. Helpful (1)

    "TELUS is overall a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in Vancouver, BC (Canada)
    Current Employee - Business Consultant in Vancouver, BC (Canada)
    Recommends
    Positive Outlook

    I have been working at TELUS full-time (More than 8 years)

    Pros

    Work life balanc: flexible work arrangement (from home), pension matching, employee share purchase plan, 3 weeks of vacation to start, easy to network within the organization, health benefits, $15/mo employees cell phone plan (3GB data), 100% donation matching, TELUS likely to pay for your training/education

    Cons

    Certain departments have bureaucratic process and rigid culture, making it difficult to move projects quickly. Compensation way below market rate for internal hires. Experience will vary depending on your manager/director, make sure you can "speak their language" and have similar work styles before you accept the job

    Advice to Management

    You should have a plan to bring salaries and benefits for internal hires to mid point as opposed to having preference over external hires


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