TELUS Reviews in Vancouver, BC | Glassdoor

TELUS Vancouver Reviews

Updated April 24, 2017
256 reviews

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Vancouver, BC, Canada Area (Canada)

256 Employee Reviews

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  1. Helpful (2)

    "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends
    Approves of CEO

    I worked at TELUS full-time (More than 5 years)

    Pros

    Flexibility to work from home.
    Nice discounts on phone and tv

    Cons

    difficult to advance. No clear path.


  2. Helpful (2)

    "TELUS a corporation in change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Systems Engineer in Vancouver, BC (Canada)
    Former Employee - Customer Systems Engineer in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The work life balance is good and virtually every person in the company is friendly and intelligent

    Cons

    Politics are intricate at TELUS. You have to be very generic in presentation to fit in. Not a stable environment right now and jobs are being restructured and downsized.


  3. "ANALYST"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Coordinator in Vancouver, BC (Canada)
    Current Employee - Event Coordinator in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TELUS (More than a year)

    Pros

    great culture and great place to work. very friendly

    Cons

    sometimes clichy, work life balance is good if people do not take advantage of it


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  5. "Good people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - Anonymous Contractor in Vancouver, BC (Canada)
    Current Contractor - Anonymous Contractor in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TELUS as a contractor

    Pros

    Lots of projects.
    Skilled people around you
    Free lunch on Wednesday

    Cons

    Not so great opportunities
    People leave quickly
    Very few permanent employees
    Lower salaries than average


  6. Helpful (1)

    "Wonderful personal growth and positive culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Marketing Communications in Vancouver, BC (Canada)
    Former Employee - Director, Marketing Communications in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time (More than 10 years)

    Pros

    They focus on "the how" vs just "the result" which fosters team performance based around aligned values and behaviours to make the work environment positive.

    Cons

    Work life balance was a challenge as one could feel they would be on call for last minute requests. This could lead to burnout if not managed correctly.

    Advice to Management

    Ensure clear expectations are communicated in terms of after hours availability to avoid burn out.


  7. Helpful (1)

    "Territory sales representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teritory Sales Representative in Burnaby, BC (Canada)
    Current Employee - Teritory Sales Representative in Burnaby, BC (Canada)
    Positive Outlook

    Pros

    - Flexible time
    - Supportive management and team.
    - Access to all Telus resources

    Cons

    - Commission based with minimum guarantee of BC minimum wage.
    - There is no maintained cash stream.
    - No benefits as you are contractor
    - commission payment takes long time.
    - Door to door knocking is sucks.

    Advice to Management

    As you invest in your customers, invest in your team.


  8. "Great Learning Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Co-Op in Vancouver, BC (Canada)
    Former Intern - Co-Op in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS as an intern (More than a year)

    Pros

    - Constant Learning
    - Supportive
    - Truly putting customers first
    - Allow co-ops to work from home
    - Co-ops are treated as full-time employees

    Cons

    - Difficult to meet people
    - Parking is incredibly difficult
    - HR and tech support is difficult to navigate


  9. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Vancouver, BC (Canada)
    Former Employee - Sales Associate in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TELUS (More than a year)

    Pros

    Good culture and good copany perks

    Cons

    don't like the lack of senior managment

    Advice to Management

    provide better perks and less politics


  10. Helpful (2)

    "IT professional"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)

    I worked at TELUS full-time (More than 10 years)

    Pros

    Flex working hours.
    Work from home option.
    Base salary is not high but bonuses added up to make the total compensation at market.
    Great, nice colleagues. Lot to learn from.
    Great employee discount program from Telus Home services and Mobility.

    Cons

    No room to growth. Worked for many years in the same positions despite scoring high on performance review every single year.
    Favoritism from management.

    Advice to Management

    Listen to and support your staffs. They trusted you to help them when they need to, so don't fail them. They work hard for you.


  11. "Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Vancouver, BC (Canada)
    Current Contractor - Anonymous Contractor in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TELUS as a contractor (More than a year)

    Pros

    With the right manager or director, you are supported to grow in the company.

    Cons

    It's a large company and it's hard to get noticed depending on what you do.

    Advice to Management

    Encourage your team members to self develop and grow.


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