TESSCO Reviews | Glassdoor

TESSCO Reviews

Updated September 15, 2017
92 reviews

Filter

Filter

Full-timePart-time

92 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Extreme micro-management, though it ebbs and flows in intensity (in 6 reviews)

  • Upper management is disconnected from the employees (in 6 reviews)

More Pros and Cons

  1. "Change is needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lutherville Timonium, MD
    Current Employee - Anonymous Employee in Lutherville Timonium, MD
    Positive Outlook
    Approves of CEO

    I have been working at TESSCO full-time (More than 8 years)

    Pros

    My co-workers are what get me through a work day. Have high hopes for our new CEO to make some great changes that are long overdue.

    Cons

    Compensation is a huge pitfall. Cost of living increases, your paycheck hardly does.


  2. Helpful (6)

    "Worst company - run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lutherville Timonium, MD
    Former Employee - Anonymous Employee in Lutherville Timonium, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TESSCO full-time (More than a year)

    Pros

    Pros? Good question. Health benefits. That's it. Nothing else was positive at Tessco. Nothing at all. Besides SOME of the coworkers.

    Cons

    Management sucks. Leaders don't know how to practice what they preach. Compensation is barely anything. You're overworked and underpaid. Inequality between people who do the same job. Top heavy and only care about the people who make a ridiculous amount of money even though they sit around doing nothing all day. Favoritism towards the employees who bow down to their every wish. They preach "work/life balance" but don't care about families, especially working mothers. Overall, just an awful company to work for that just keeps losing money and losing money - making it impossible to pay their employees adequately.

    Advice to Management

    Treat your employees with respect. Don't treat them like children. Stop micromanaging. Pay your employees what they deserve and what they're worth and maybe you wouldn't have such a high turnover.

  3. "Picker and packer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TESSCO full-time

    Pros

    Great team work when work was steady.

    Cons

    Not enough work to maintain steady hours.

    Advice to Management

    Hire based on experience instead of friendships.


  4. "Business Development Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at TESSCO full-time

    Pros

    Work environment, support, technology, location

    Cons

    compensation plan, technical support, marketing

    Advice to Management

    pay your sales team and you will keep them


  5. Helpful (1)

    "Good but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Continually attract great people who really care. Industry has historically been a good one, but has gotten very competitive as growth as slowed in recent years. Strong, well known brand name within the industry. New CEO Murray Wright has a great reputation and seems willing and able to make positive changes to move the business forward.

    Cons

    Outgoing CEO/COB wasn't open to change, new ideas, or those that were different than his. Company tended to function as a dictatorship as a result. People weren't valued or empowered, and often hesitated to make decisions for fear of being criticized.

    Advice to Management

    Trust your people. Empower them. Listen to them. Encourage them to take calculated risks and not fear failure. They know what needs to be done in many cases, or are more than capable of figuring it out. Let them do it, but hold them accountable for doing what they commit to.


  6. Helpful (1)

    "TESSCO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TESSCO (More than 3 years)

    Pros

    Sales Professionals will enjoy Account Management positions that come with a base of accounts, work collaboratively with Market Development Managers and travel to meet with top clients (every 1-2 months).

    Cons

    Leadership was asked for help on a key account. They denied any adjustments or creative solutions to help the client or expand the business. Client was lost and I was let go as a scape goat after the product manager got wind of the loss of business and spoke to head of Reno. Just months before I had the top performing account base in the Reno market. The commission plans were very contrived when I was at TESSCO. The top reps seemed to simply be likable to management and they stayed around long enough to inherit the best performing accounts and territories (government as example). Reno also employees someone who is very rude and I can honestly say a bully that literally yells at reps in front of others. He would disappear during the day saying he was on customer visits and that was often a lie. The CEO liked him and he is good with customers so nothing mattered.

    Advice to Management

    Help reps to be creative in the product offerings. When I was there the line was that TESSCO is a "One Stop Shop." Great idea and great value proposition and TESSCO was better than much of the competition at being a one stop shop; however many products were still put on back order. And more importantly no matter how much customers heard the value proposition, most of my customers did not care. They were willing to go to multiple vendors for lowest price and quickest delivery.


  7. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Specialist in Parkville, MD
    Current Employee - Account Specialist in Parkville, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TESSCO full-time (More than 8 years)

    Pros

    Good pay and benefits. Very fun and relaxed atmosphere most days.

    Cons

    Poor management. Outdated sales software

  8. Helpful (2)

    "Stay Away from this business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Timonium, MD
    Current Employee - Product Manager in Timonium, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TESSCO full-time (More than 5 years)

    Pros

    Health care benefits are good, that's about all I can say positive

    Cons

    You have to beg for a raise, then get a fraction of what you asked for. The direction of company and work processes change constantly. If you like to be micro-managed, this place is for you. No loyalty to employees, I've seen people with 10+ years be shown the door because company needs to go in another direction. This place is so top heavy with Directors, SR VP's and VP's it's a ship waiting to sink. HR dept is a joke, fails to answer even the smallest inquiry.

    Advice to Management

    Raise the low morale, we know you can see it. Stop micro-managing every aspect of every task we do. Cut out some of the layers of management.


  9. Helpful (5)

    "Great people but bad place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Specialist in Lutherville Timonium, MD
    Former Employee - Account Specialist in Lutherville Timonium, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great coworkers (really great!)
    Holiday celebrations
    Benefits package
    Location

    Cons

    Overworked & underpaid -this company takes that to a totally different level.

    9 hour work days but you will need to stay longer or work at home (way too often) after leaving for the day in order to get your tasks completed.

    Management is deceiving from my personal experience.

    Low PTO

    Advice to Management

    Be honest with those you hire.

    Speak up for your teams.

    Make sure you're fully staffed and don't take advantage of people.

    If you dislike this place, stop selling it to others - work with upper management to fix it.


  10. Helpful (1)

    "Customer Development Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Development Executive in Timonium, MD
    Former Employee - Customer Development Executive in Timonium, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TESSCO full-time (More than 3 years)

    Pros

    This is a Great job! Great Company! 33 year old company with a super support system for the front line salesperson, the title of Customer Development Executive. Actually, Inside Sales Support title is Account Specialist and a great place to start at TESSCO, learn the Account Specialist role for X months, then get promoted to the Customer Development Executive position. Customer Welcome Center is another great starting point at TESSCO. if they have openings, They need all sorts of employees, Sales, Marketing, Product management, Vendor Relations, Logistics experts, Warehouse personnel, IT, Salesforce experts, Data Analytics, Remote salespeople. Huge potential to make alot of sales and earn alot of money.

    Cons

    Overall TESSCO is a great company with plenty of potential.

    Advice to Management

    Management knows what it is doing! They never asked for my advice.


Showing 92 of 95 reviews
Reset Filters