TG Reviews | Glassdoor

TG Reviews

Updated May 12, 2017
99 reviews

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Full-time Part-time

2.7
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Mark Zarsky
1 Rating

99 Employee Reviews

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Pros
  • Work/life balance is perfect for me (in 9 reviews)

  • Company has great benefits, nice building (in 9 reviews)

Cons
  • When change is imminent there is not a lot of communication from upper management which can result in uncertainty and frustration (in 8 reviews)

  • The biggest con is the lack of communication and transparency from C-level management (in 3 reviews)

More Pros and Cons

  1. "A lot of changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Round Rock, TX
    Former Employee - Anonymous Employee in Round Rock, TX
    Approves of CEO

    I worked at TG full-time (More than 10 years)

    Pros

    Good Pay and benifits
    Family Like Atmosphere

    Cons

    Lack of open communication from Management


  2. Helpful (4)

    "I have worked at TG for 15 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Round Rock, TX
    Current Employee - Anonymous Employee in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TG full-time (More than 10 years)

    Pros

    Company provides 9% pension benefits

    Cons

    Old school mgmt, no business direction. No profit potential and many layoffs with few job opportunities. Company had downsized to one floor of their three story building and reduced headcount via layoffs. Avoid like the plaque if your looking for a professional addition to your resume.

    Advice to Management

    Shut the place down and stop the bleeding.

  3. Helpful (7)

    "Completely disconnected leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Round Rock, TX
    Former Employee - Operations in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TG full-time (More than 3 years)

    Pros

    Outstanding compensation. Salary / hourly pay / annual bonus / benefits / environment - Best I'd had in any Account Receivables Management Position. A very well funded organization

    Cons

    Recently (April 2017) the board made significant executive changes. I truly wish this organization the best and am hopeful for them that with new leadership, good things come to the good people that remain. However, while I was there, the executive leadership was disconnected, arrogant, border line abusive and in my view incompetent. The evolution of a changing organization is never easy and with TG it was nearly impossible to endure.

    Advice to Management

    Advice to the Board - GET INVOLVED - don't just read the perspectives and prepared literature from the C-suit. Spend time in the isles of the cubicle rows, hear and see what is really going on ( too bad this was not done long ago) and you'll be surprised to find what you will find. I sincerely hope you select and stick with a new direction for TG and allow the time for that direction to take place led by quality individuals that understand how to treat people and help them reach their full potential.


  4. Helpful (10)

    "Horrible work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training in Round Rock, TX
    Former Employee - Training in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TG full-time (Less than a year)

    Pros

    I can't think of any pros for this company.

    Cons

    Bad work/life balance
    Mediocre benefits plan
    Highly unprofessional management
    No formal on-boarding or training for new employees
    Company has been around for over 30 years but they run the business as if it were just starting up--completely unorganized and no structure
    Not willing to invest time and money into their employees' success
    Unappreciative of their employees
    Lack of communication overall
    Low compensation

    Advice to Management

    Learn how to uplift and motivate your employees and set them up for success and not treat the organization as if it were a dictatorship.


  5. "AMAZING COMPANY TO WORK FOR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recovery Specialist and Consolidation Specialist in Round Rock, TX
    Former Employee - Recovery Specialist and Consolidation Specialist in Round Rock, TX
    Recommends
    Positive Outlook

    I worked at TG full-time (More than 3 years)

    Pros

    Flexible schedule, excellent benefits- Amazing Management

    Cons

    None that I experienced

    Advice to Management

    My team leads were amazing no advice 4 them


  6. Helpful (8)

    "Former employee"

    Star Star Star Star Star
    Former Employee - Default Recovery Specialist in Round Rock, TX
    Former Employee - Default Recovery Specialist in Round Rock, TX

    I worked at TG full-time (More than 3 years)

    Pros

    Nice building, clean, filtered water, free popcorn and vending machines, used to be able to make really good commission not so sure about that anymore.

    Cons

    Poor management, people are in positions because they are liked by upper management versus being qualified for the job. Management constantly changing policies to fit business needs, which result in the collectors taking losses and not getting paid off their hard work.

    Advice to Management

    Start listening to your employee concerns and suggestions then just maybe the company can turn it's poor reputation around and the company can survive.


  7. Helpful (20)

    "Totally Toxic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TG (More than 5 years)

    Pros

    Great parking, free coffee and popcorn, clean facilities, great benefits

    Cons

    When I started working there, the company had a clear vision and direction. However, in the past 2-3 years, it turned into the most toxic working environments I have ever experienced. There is no freedom to safely voice your opinion. If C-level leadership doesn't like that you disagreed with them, you're out. There is a constant threat of "downsizing" which is really just an excuse to get rid of people that challenge their ideas.

    Advice to Management

    Really listen to your employees. Create an environment where they feel comfortable contributing and are heard.

  8. Helpful (22)

    "Keepin It 100"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Default Recovery Specialist in Round Rock, TX
    Former Employee - Default Recovery Specialist in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TG full-time (More than 10 years)

    Pros

    free coffee and popcorn (no need for fiber supplements), great parking
    when it was an okay company they paid for college instructors to come in after hours so interested staff could earn college credits. no more. now, to throw a bone to employees they aren’t going to promote they have an internal leadership class. it gives the restless a sense they’re doing something to improve their chances of promotion but means nothing outside of the company (try taking some college courses that actually translate to the real world and real opportunities elsewhere. stop drinking the koolaid.).

    Cons

    the newest initiative is something they call “right sizing”. what this really means is laying off tenured employees and replacing them with ones making half the salary (with little to no experience). the wages for the employees is going down while wages/bonuses for the CEO and upper management is increasing. the strategy is to churn the labor force, keep them fresh and underpaid. the labor force, in their eyes, is replaceable. there is no longer value put on hiring and retaining qualified and knowledgable staff (or continuing to develop the current staff) who ask too many questions and have the audacity to expect things like loyalty, opportunity and a competitive wage. this current management team continues to experience wage and bonus increases though. the portfolio is dwindling (meaning less money) and they’re getting raises? come on.

    Advice to Management

    give up on submitting fake positive reviews. your reputation is shot. let this turd sink.


  9. Helpful (22)

    "Worst company to work for in central TX!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections in Round Rock, TX
    Current Employee - Collections in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TG full-time (More than 3 years)

    Pros

    Basic benefits that you would find at any other company. Like others mentioned, popcorn, free coffee, parking, etc.

    Cons

    A toxic work environment. The company has no advancement opportunities. It is basically a waste of tax payer dollars that is making middle and upper management rich and with no accountability.

    Advice to Management

    All negative comments on this website accurately describe the company. Fire the upper management members of collections and HR, hire qualified and ethical replacements, and you might have a chance to survive as a company.


  10. Helpful (24)

    "Used to be a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TG full-time (More than 8 years)

    Pros

    The team members are very supportive. Many people have long tenures and a great amount of experience.

    Cons

    In the search for new business the company has created a silo-ed and a very poisonous and negative culture. They are focused too much on image and not substance. If you are a "yes" man and compliant in not asking questions, even when policies are certain to cause problems and ok with keeping quiet when problems arise then this is the place for you. Otherwise steer clear.

    Advice to Management

    Rediscover proper communication with the entire corporation and get back to cross functional team building and work. Treat people fairly with respect and build substance and then you can improve your appearance.


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