TIAA Reviews in New York, NY | Glassdoor

TIAA New York Reviews

Updated September 19, 2017
130 reviews

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New York, NY

3.2
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TIAA President & CEO Roger Ferguson
Roger Ferguson
82 Ratings

130 Employee Reviews

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Pros
Cons
  • There are enough teams that are understaffed that complains about non-existing work-life balance are common (in 45 reviews)

  • Senior management tries to micromanage everything instead of moving forward (in 36 reviews)

More Pros and Cons

  1. "My Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Digital Marketing Strategist in New York, NY
    Former Contractor - Senior Digital Marketing Strategist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TIAA as a contractor (More than a year)

    Pros

    The people are engaged and always will to help.

    Cons

    Sometimes it was hard navigating the organization as they were in the process of re-orging so find the right resource when researching an item took some extra effort to find.


  2. "Sr Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Administrative Assistant in New York, NY
    Former Employee - Senior Administrative Assistant in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at TIAA full-time (More than 8 years)

    Pros

    Culture, Work from Home, Wellness, people

    Cons

    Constant company reorganization, downsizing, and restructure.

  3. "Wealth Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in New York, NY
    Former Employee - Financial Advisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TIAA full-time (More than a year)

    Pros

    Great culture, mission, vision and team

    Cons

    a bit behind with some of the technology


  4. "Manager, Accounting – Corporate Controller’s Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Accounting – Corporate Controller’s Department in New York, NY
    Former Employee - Manager, Accounting – Corporate Controller’s Department in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TIAA full-time (More than 10 years)

    Pros

    Team oriented organization with emphasis on future investment opportunities for clients.

    Cons

    Moving entire operations to Charlotte NC.


  5. "Review of TIAA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant in New York, NY
    Current Employee - Financial Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 8 years)

    Pros

    Fair PTO practice in place

    Cons

    There is little work life balance

    Advice to Management

    There are many power tripping inmates running the asylum at the low/mid management level. My suggestion is that they be monitored a little more closely if you want to improve employee morale.


  6. Helpful (1)

    "Just ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 8 years)

    Pros

    People are kind, supportive. Happy to mentor but you must seek them out. , income, benefits, work/life balance are wonderful. Opportunity to work from home

    Cons

    Limited career development, senior employees in parking lot positions. Slow to develop/change firmwide. consensus driven org. Need more decisive leaders and role clarity. Limited advancement in regional offices

    Advice to Management

    Streamline/reduce redundancy in projects, teams and individual roles. Many narrow scope responsibility roles could be consolidated across headcount


  7. "Opportunities for Admins"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in New York, NY
    Current Employee - Senior Administrative Assistant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 3 years)

    Pros

    This company has bonus eligibility. They are very much involved in diversity and inclusion.

    Cons

    The department I work for seems to overlook/undervalue the abilities of an admin. There is overlap of responsibilities making it hard for employees to find their way professionally.

    Advice to Management

    Do a professional scan of your personnel to see if there are too many people doing the same thing and if so, trust an admin to take on more. Admins can do more than just order supplies and calendaring

  8. Helpful (1)

    "Senior Data Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TIAA full-time (More than 8 years)

    Pros

    Good benefits, low stress, easy workload. Generally a nice group of people, and meaningful work. Could be interesting if you land on a good team and with a slate of good projects.

    Cons

    Little innovation, lack of energy, political barriers, management top heavy, difficult to move around internally, environment of fear with recent layoffs and cost cutting.

    Advice to Management

    Be more accountable for your team's deliverables and failures. Challenge your team's business knowledge and technical capabilities. Encourage and empower your team. Stop hiding from reality and stop lying to yourselves. Apply metrics that matter, not metrics for the sake of metrics. Don't forget how to have fun once in a while and take the team out for a lunch.


  9. Helpful (3)

    "By and large, a good place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in New York, NY
    Current Employee - Store Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 10 years)

    Pros

    Employees treat each other respectfully and have each others backs. Lots of internal volunteerism - e.g., mentoring programs. Senior management members are down to earth. Benefits are very good, especially the retirement plan (I save in 3%, and get a total of 14% from the employer!).

    Cons

    Despite being a non-or-profit, too many decisions are made as if TIAA was a for profit entity with a stock price. Despite best efforts it remains a bureaucracy, taking way too long to get anything new through the pipeline.

    Advice to Management

    Stop the never ending firing, especially as you continue to hire others. Think long term not short - sorry but a vision for 2020 in the year 2017 is not long term.


  10. "desktop support analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Analyst in New York, NY
    Former Employee - Desktop Support Analyst in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TIAA full-time (More than 10 years)

    Pros

    retirement plan and benefits such as tuition for school

    Cons

    none that I can Recall

    Advice to Management

    salary improvements that others jobs paying for certain skill sets


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