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TIAA Reviews

Updated January 19, 2018
1,123 reviews

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1,123 Employee Reviews

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Pros
Cons
  • There are enough teams that are understaffed that complains about non-existing work-life balance are common (in 49 reviews)

  • Senior management now cares more about growing the company than serving clients (in 38 reviews)

More Pros and Cons

  1. Helpful (2)

    "TIAA Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wealth Management Consultant in San Diego, CA
    Current Employee - Wealth Management Consultant in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 10 years)

    Pros

    Compensation, Health Insurance, Retirement Plan, Diversity & Tolerance

    Cons

    Stress, Overly conservative with regulations and compliance. Micromanagement.

    Advice to Management

    Reduce management, too many bosses, too few workers.


  2. "TIAA Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at TIAA full-time

    Pros

    Smart people who really want to make a difference for their customers

    Cons

    Lack of strategic leadership - be it defining or executing

  3. Helpful (4)

    "Good company, people and values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relationship Consultant in Denver, CO
    Current Employee - Client Relationship Consultant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 5 years)

    Pros

    Benefits and quality people(clients & employees). Plenty of opportunities with the right planning and strong effort. Great CEO and they try to keep employees informed about what’s happening within the company. COE takes time to present updates in person. When have you met the CEO of fortune 100 company? You will at TIAA... they care.

    Cons

    The right hand doesn’t know what the left hand is doing... communication between departments can be better. I’ll say they improved on this issue Big time!

    Layoffs. Don’t become stagnant or an antique furniture. Movers move... Others stay put till they get cut to lower expenses.

    Advice to Management

    Don’t become Wells Fargo, Chase, Merrill or Schwab or these questionable B&D/RIA.


  4. Helpful (3)

    "Real Truth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TIAA full-time (More than a year)

    Pros

    Benefits & Pay

    Cons

    Working environment and culture.. Very political & can't trust anyone...


  5. Helpful (1)

    "Careful on transitions..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Approves of CEO

    I have been working at TIAA full-time (More than a year)

    Pros

    Good solid company, a bit behind the times though with respect to technology. Decent benefits, including a pension...

    Cons

    Middle management in certain parts of the region are very hypocritical and only looking out for themselves and not their own staff, which makes for a bad work enviroment.

    Advice to Management

    Keep better tabs on your middle managers.


  6. "Great company!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Been great so far. Many of opportunities through this company, and supportive of helping you succeed. Pay is fairly reasonable as well

    Cons

    No cons at this time. Just keep doing what you’re doing and stay flexible with your employees - they will work harder for you


  7. "Good place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Strong Values. and integrity. committed to clients

    Cons

    Can be slow moving. Political

  8. "Recordkeeping Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TIAA full-time

    Pros

    Amazing benefits, great people and great culture

    Cons

    low compensation for average salary in the area


  9. "Sr. Director - Finance Retail Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in New York, NY
    Current Employee - Senior Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 8 years)

    Pros

    Great culture, down to earth management

    Cons

    Could be more nimble and agile


  10. Helpful (5)

    "Be aware of joining their real estate team if you are a hard worker or a minority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TIAA full-time (More than 5 years)

    Pros

    The previous management was great at encouraging staff's professional career growth , allowing hard workers upward mobility and compensating them accordingly.

    Cons

    3 rounds of layoffs between 2015 - 2017 and still ongoing. 90% of senior level female professionals are gone. The new management is old boys club. Hard workers get swamped with all the work without recognition. Promotions and compensation are reserved for those (mostly lazy and untalented) friendly with the management. Low employee morale. Talented young people are leaving left and right.


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