TIAA Reviews | Glassdoor

TIAA Reviews

Updated October 14, 2017
1,093 reviews

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1,093 Employee Reviews

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Pros
Cons
  • There are enough teams that are understaffed that complains about non-existing work-life balance are common (in 49 reviews)

  • Senior management tries to micromanage everything instead of moving forward (in 36 reviews)

More Pros and Cons

  1. "Great firm"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time

    Pros

    Great pay, benefits, and work life balance

    Cons

    Confusion at the executive level / company strategy


  2. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at TIAA full-time (More than 8 years)

    Pros

    Good Benefits, lots of days PTO.

    Cons

    Not a lot of internal opportunities for role that would great. Would hire a financial advisor who worked with outside company for 18 months instead of an internal phone consultant who's done it longer.

  3. Helpful (2)

    "Financial Services Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TIAA full-time

    Pros

    A great learning opportunity for financial services

    Cons

    This is a job where you take phone calls for 8 hours a day and are extremely micro managed. Your day is scheduled down to the last minute and they tell you when you can take breaks or lunch. Work life balance does not exist because your time off never gets approved and forget taking off any time around the holidays if you are new. There is minimal opportunity to advance unless you stay on the phones for 3 years minimum. This role is a sales role where they also expect you to service clients and also follow DOL guidelines. Extremely high turnover rate.

    Advice to Management

    If you take the time to recruit talent than you should work on trying to retain it by showing your employees you care about them.


  4. Helpful (1)

    "Wealth management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TIAA full-time

    Pros

    Clients are great to work with.

    Cons

    Management out of touch and do not care about employees


  5. Helpful (1)

    "The best ever"

    StarStarStarStarStar
    Current Employee - Internal Wholesaler in Charlotte, NC
    Current Employee - Internal Wholesaler in Charlotte, NC
    Recommends
    Approves of CEO

    Pros

    Pay, benefits, resources, work life balance. Company is growing through acquisitions and vision. Not as much stress as a publicly traded company. Pto

    Cons

    Nothing too notable. Slow moving and a dinosaur at times. Tiaa does not innovate but rather follows. Infrequent bonuses here


  6. Helpful (1)

    "Opportunities for Admins"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in New York, NY
    Current Employee - Senior Administrative Assistant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 3 years)

    Pros

    This company has bonus eligibility. They are very much involved in diversity and inclusion.

    Cons

    The department I work for seems to overlook/undervalue the abilities of an admin. There is overlap of responsibilities making it hard for employees to find their way professionally.

    Advice to Management

    Do a professional scan of your personnel to see if there are too many people doing the same thing and if so, trust an admin to take on more. Admins can do more than just order supplies and calendaring


  7. "coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TIAA full-time (Less than a year)

    Pros

    great coworkers. flexible with PTO

    Cons

    management could improve some. pay

    Advice to Management

    get new management who knows what they are doing. that simple

  8. Helpful (4)

    "Weatlh Management Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mars, PA
    Current Employee - Anonymous Employee in Mars, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TIAA full-time (More than 3 years)

    Pros

    good benefits good coworkers, most clients are very nice to work with.

    Cons

    everything else. This is a horrible place to work. management is horrible. TIAA is a poser, a wanna be player in the industry, yet they never will be due to an outdated management style which will MICRO MANAGE YOU TO DEATH. The back office is horrible and the technology is years behind where it should be. TIAA pretends to care about its people and clients yet they do not. Its all about what have you brought in lately. If you are not on baord with their wacky culture you will be an outcast and they will look for any reason not to promote you, allow you to relocate or to get rid of you. DO NOT COME WORK FOR THIS DEPLORABLE COMPANY. IT IS REALLY THAT BAD, go elsewhre trust me.

    Advice to Management

    leave,


  9. Helpful (2)

    "Financial Services Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great culture, best benefits I have seen in a company, great management and retirement options, company meetings are led by CEO and very informative of company direction and easy to speak to upper management.

    Cons

    Time off is hard to get, training schedule is intensive, pay is okay

    Advice to Management

    Training needs a little work in regards to training and facilitating employees to receiving initial certifications.


  10. "Real decent Corporate structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Consultant in Charlotte, NC
    Current Employee - Financial Services Consultant in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than a year)

    Pros

    They match your 401k and also contribute an extra 9% toward your retirement. You have to be 3 years vested..

    It's a great place to learn. The information is always there.

    Cons

    3 years to be fully vested.
    Finance.. Not really a diverse environment.
    Constant change... Could be good or bad..

    Advice to Management

    Diversity works..


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