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TIAA

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TIAA

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TIAA Reviews

Updated Dec 7, 2022

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Found 2,809 of over 3K reviews
4.0
78% Recommend to a Friend
89% Approve of CEO

Found 2,806 of over 3K reviews

4.0
78%
Recommend to a Friend
89%
Approve of CEO
TIAA CEO Thasunda Brown Duckett (no image)
Thasunda Brown Duckett
322 Ratings

What people are saying about TIAA

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Top Review Highlights by Sentiment

Pros
  • "TIAA offers great benefits and the people that you work with are wonderful.(in 447 reviews)
  • "The only pro I can think of is Work Life Balance is good(in 202 reviews)
  • "Great people and the overall mission of the company to serve those that serve others.(in 166 reviews)
  • "Very good and good pay(in 129 reviews)
  • "Great culture and focus on internal movement(in 98 reviews)
Cons
  • "The management is poor and there is too much dead wood at the company.(in 163 reviews)
  • "Many of the middle managers have been promoted from within by sucking up and are completely uninspired and incompetent leaders.(in 93 reviews)
  • "The technology side of the business does not allow qualified and experienced American minorities to advance into senior leadership roles.(in 52 reviews)
  • "Cronies are brought in by senior management as they believe hey have all the answers.(in 41 reviews)
  • "Poor upper management.(in 32 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of TIAA and is not affected by filters.

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  1. 5.0
    Current Employee
    Featured Review

    Great company

    Jan 24, 2022 - Rotational Analyst in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and great culture

    Cons

    Position is very client facing

    3 people found this review helpful
  2. 5.0
    Current Employee, more than 10 years

    Great Place

    Oct 28, 2022 - Wealth Management in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great clients to work with and caring leader ship and

    Cons

    No cons to report at this time

    Be the first to find this review helpful
  3. Join the TIAA team
    See Our Latest Jobs
  4. 5.0
    Current Employee, less than 1 year

    Employees are treated as well as clients

    Dec 5, 2022 - Sr. Executive Assistant in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, competitive salary, ethical company, good work/life balance, invest in employees health, happiness and productivity.

    Cons

    Really nothing comes to mind.

    Be the first to find this review helpful
  5. 5.0
    Current Employee, more than 3 years

    By FAR BEST COMPANY I HAVE EVER WORKED FOR!

    Dec 2, 2022 - Senior Customer Service Representative in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Health wellness programs, Corporate incentives/Discounts/Bonus/Meals/Over time/ Learning & Educational training programs/ College Assistance/ Caring & Supportive Managers/ Promotions, Earned Raises,/Legal Assistant/Mental Health services *free & or discounted*/Culture & Values/Diversity & Inclusion & Work / Life Balance ETC. Shall I go on. Totally the most respectful company I have ever worked for.

    Cons

    None. there is nothing wrong I can say about this company.

    Continue reading
    Be the first to find this review helpful
  6. 4.0
    Former Employee

    Good Solid Company

    Dec 1, 2022 - Financial Services Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Benefits. Nice People. Nice Review.

    Cons

    Need to live near the main office.

    Be the first to find this review helpful
  7. 5.0
    Current Employee

    Great

    Nov 27, 2022 - Rollover Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company and they have different BRG

    Cons

    Management is not so great but getting better

    Be the first to find this review helpful
  8. 2.0
    Former Employee, more than 3 years

    Good For a Paycheck if you're desperate

    Dec 7, 2022 - Financial Solutions Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Paycheck on time, decent dental

    Cons

    It turned into a crisis hotline full of people who are short on money and need constant hardships to stay afloat. Calls were constantly coming in and the widget counters expects you to talk for 8-9 hours straight continuously. You'll also find that certain employees never have to take calls and some must be on the phone all the time. Those cherry picked to be off the phones are firm favorites who will be moving up, others are decided early on you will never move on. Metrics always increasing to save on bonus money. Basically you're career is more than likely will die here and will make you hate the financial service industries.

    Continue reading
    Be the first to find this review helpful
  9. 4.0
    Former Employee

    Good Company if you want stability

    Nov 16, 2022 - Lead Developer in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Good Culture - Decent growth opportunities - Good benefits

    Cons

    - Pay scale not as per market - If not in the right team hard to get promoted or get visibility - Sometimes I noticed favoritism among management

    1 person found this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Good Company

    Nov 15, 2022 - Financial Analyst II in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fantastic company to work for and benefits are great, pay on par with other large financial institutions in Charlotte

    Cons

    only downside I have experienced is sub-par data management throughout the organization

    Be the first to find this review helpful
  11. 4.0
    Current Employee

    Mission-driven company

    Nov 15, 2022 - Senior Marketing Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cares about the employee. Flexible work-life balance.

    Cons

    Lots of organizational changes leading to many managers and loss of continuity and knowledge.

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 2,806 Reviews
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TIAA Reviews FAQs

TIAA has an overall rating of 4.0 out of 5, based on over 3,070 reviews left anonymously by employees. 78% of employees would recommend working at TIAA to a friend and 71% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, TIAA employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at TIAA. This rating has improved by 1% over the last 12 months.

78% of TIAA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TIAA 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at TIAA to be culture, coworkers, benefits and the cons to be senior leadership, career development, management.

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Join Our Family As a TIAA associate, you’ll do meaningful work helping clients pursue financial well-being. With top tier benefits, a...More

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Company Updates

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TIAA

120 days ago

Culture
At TIAA, we provide you with comprehensive benefits for your total well-being, so you can find that perfect work-life balance.
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Careers at TIAA | TIAA jobs
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TIAA

121 days ago

Community
We proudly donated 14,600 school supplies and food items through our nonprofit education partners to students and teachers in our local communities, via YouGiveGoods.
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TIAA Photos

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TIAA photo of: TIAA CREF Denver office (Photo thanks to Flickr user Jeffrey Beall, available under by-nd/2.0)
TIAA photo of: BRGs Networking
TIAA photo of: BRGs Networking
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Glassdoor has 3,070 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.