TJX Companies Reviews | Glassdoor

TJX Companies Reviews

Updated December 16, 2017
1,441 reviews

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3.5
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Ernie Herrman
126 Ratings

1,441 Employee Reviews

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Pros
Cons
  • Work life balance non existent especially in New York (in 34 reviews)

  • Biggest issue for a full commitment to the company is that associates don't get full time contracts (in 52 reviews)

More Pros and Cons

  1. Helpful (2)

    "a lot of potential... but employees treated poorly, barely paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator
    Current Employee - Coordinator
    Doesn't Recommend
    Disapproves of CEO

    Pros

    benefits package, flexible hours and schedule

    Cons

    PAY, management bullying, atmosphere, no raise opportunities, no more than 30 hrs for "F/t" employees at my store

    Advice to Management

    Communicate to your employees and treat them with human respect. Morale is an important thing!


  2. Helpful (2)

    "Terrible Position - but depends on the buyers you support"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Assistant in Framingham, MA
    Current Employee - Merchandise Assistant in Framingham, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great cafeteria
    Discount is low, but they have a great "sample sale" once a year

    Cons

    atmosphere is terrible, praise/recognition for an outstanding job done is never given, I will work at 110% capacity every second of the day and it is not enough, yet they do not allow overtime.
    Didnt meet with my supervisor until i was there for 3 months

    Advice to Management

    Communication is key. Progress is accomplished more successfully if we promote each other instead of put down.

  3. Helpful (2)

    "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Allocation Analyst in Framingham, MA
    Former Employee - Allocation Analyst in Framingham, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Other employers look highly on this position.

    Cons

    People and managment are terrible. Sabotage is a regular occurance and planning managment is less than adaquete.

    Advice to Management

    High turnover in planning group is unlike most organizations. The competition between analysts is unproductive negativly affects profitability.


  4. Helpful (5)

    "Bad place to work , good place to be if you want some place to do time from 9 to 5 for the rest of your life."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Analyst in Framingham, MA
    Former Employee - Technical Analyst in Framingham, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Decent looking HQ building.
    Small merchandise discounts for employees.
    Small Gym on the premises.
    No special elevators for senior executives (democracy).

    Cons

    Politics is business number one, "kiss up attitude", incredible bureacracy, lack of innovation, over abundance of low paid and low qualified and non motivated workers.

    Advice to Management

    No advice to the management. Stock prices of the company seems to be doing ok.
    So, some things might be done right. Go figure.


  5. Helpful (2)

    "Is any CEO worth $138 a minute"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administration in Framingham, MA
    Current Employee - Administration in Framingham, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The work day starts at 9am and ends at 5pm. The place is empty before 9 and after 5. They do not really expect you to work extra hours.

    Cons

    Little opportunity for promotion. They will promote a female over a male even if they are not qualified and have no experience. The tote an open door policy that they like to slam in your face when you present issues.

    Advice to Management

    Take a look aroung. The people that are doing work are the ones that don't have their cubes decorated like they just went on a shopping spree at Homegoods and do not have a single piece of paper out of place on their desk.


  6. Helpful (4)

    "worst 8 months of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Allocation Analyst in Framingham, MA
    Former Employee - Allocation Analyst in Framingham, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The pay was not unreasonable- starting out of college at 40k. The training was paid and that was also a plus.

    Cons

    You were treated less like an individual and more like a number, a drone. We were marched around like little children. The upper management were not at all aware of the allocation analysts and so opportunities to stand apart were few and far between. There was no level of trust, and you constantly found people looking over your shoulders... literally. also- and I know this is random but important- there were no private bathrooms AT ALL each one had at least 10 stalls. A girl needs a minute alone every now and then.

    Advice to Management

    Take the time to meet and value your new hires. I started with a group of 30 people. By the time I left, 8 months in, already 6 had quit. Surely it's not cost effective to train all those people for more than a month, only to lose them. People did not leave because better offers came along. They lest because they were miserable. Everyone needs to feel valued in their positions, otherwise it feels like coporate h*ll....


  7. Helpful (3)

    "Miserable work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention in Framingham, MA
    Former Employee - Loss Prevention in Framingham, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    the employee discount is great. the stores have some great deals. fellow associates know that we are in this together and they are very helpful.

    Cons

    my peers in management do not have any care for the associates. the company's commitment to technology is sub par. field management lack leadership and training skills. associates in the stores are held responsible for deficiencies at home office.

    Advice to Management

    make an effort to get on the "best places to work list"...you will not get on that list any time soon, but if you keep trying, work place morale will improve and eventually, you will actually have a culture that will propel TJX to get on that list.

  8. Helpful (4)

    "They have no consideration for how they treat their employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Edmonds, WA
    Former Employee - Assistant Store Manager in Edmonds, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The only good thing I can say about TJ Maxx is that the pay is comparable (but not great) with similar companies at least at the stores I worked at. I can not speak to any of the other locations.

    Cons

    Benefits are crappy. I find it to be a joke that the company is rated as one of the number one places for LGBT employees to work. Their same-sex health benefits only apply if the state you live in recognizes same-sex partners. Also other benefits that apply to straight people don't apply to gay ones. If you re gay proceed with caution and make sure you educate yourself before taking the job. Employee discount is only 10% (20% on some special occasions). The company is living in the dark ages when it comes to technology. Their back office computers and systems are archaic. The employees are not treated fairly and or equally.

    Advice to Management

    I think one of the best things this company could do is to start a 360 degree review policy. Which means that the employees should be able to review their superiors and those reviews should affect the superiors' raise.


  9. Helpful (4)

    "Management is very disrespectful of anyone in a level below them. Turn over is outrageous!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Pittston, PA
    Former Employee - Supervisor in Pittston, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits
    hard working employee base, that really cares about the job they are doing.
    starting wage is ok.... yearly increases NOT.. Poor raises, but let's open up 200 new stores.

    Cons

    No family life, work must come first or it reflects in your review.
    Sick time that you can not use
    Upper management unprofessional and disrespectful to employees
    CORPORATE OFFICE DOES NOT CARE WHAT HAPPENS OR HOW EMPLOYEES ARE TREATED! ALL MONEY
    If you care about doing a good job, do not work here. Only the pets are praised, even when they do not perform to standards.

    Advice to Management

    Corporate managers need to investigate how the distribution centers are handling their employees. The back bone of the company is the employees, listen when they talk. You ask for feedback and do nothing with it....


  10. Helpful (4)

    "No support for professional development in the accounting group"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Accounting Supervisor in Framingham, MA
    Former Employee - Financial Accounting Supervisor in Framingham, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    As far as the accounting group goes, TJX has a pretty good work life/personal life balance. The normal work week is 9 to 5 with an hour for lunch; that's almost unheard of these days. Also, management is very accomodating when it comes to getting time off for medical appointments.

    Cons

    You will receive very little, if any, support when it comes to professional development. There is no formal or informal training process and managers spend more time with each other than they do with the people that report to them. Transitioning from one department to another is very difficult. The finance group prefers to bring in employees from the outside. In my opinion this is due to the lack of an internal development program. The culture is somewhat cold and superficial. If you are looking for a collaborative team environment you probably will be disappointed if you work for TJX finance.

    Advice to Management

    In regards to the accounting group, more energy needs to be expended in professional and career development. I think the company would benefit from a mentorship program.


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