TJX Companies Reviews | Glassdoor

TJX Companies Reviews

Updated February 22, 2017
1,235 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Ernie Herrman
47 Ratings

1,235 Employee Reviews

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Pros
Cons
  • No work life balance and hard to progress down a visual merchandising career path (in 30 reviews)

  • don't get vacation time until one year of full-time employment (in 46 reviews)

More Pros and Cons

  1. "Coordinator/Sales-Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator and Sales Associate
    Current Employee - Coordinator and Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TJX Companies part-time (More than a year)

    Pros

    Easy fast learning job, fun employees, motivated work place, benefits, increasing work pay/minimum wage, plenty of job promotions available, managers appreciate and see hard work.

    Cons

    At times required to work multiple positions at once due to call offs, occasional aggravating customers who just want to steal from the store, some people who get hired are not the right fit.

    Advice to Management

    I would suggest more job openings in loss prevention to minimize theft, and better training in the hiring process.


  2. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    great people to work with, fun times

    Cons

    managers are not willing to work and do the dirty work


  3. "Tech Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TJX Companies full-time (More than 3 years)

    Pros

    Benefits, Salary, Easy work day 9-5.

    Cons

    Sometimes may need to stay longer than usually, workload varies & may have to shift teams.

    Advice to Management

    More full time employees, less contractors. It will help the business consistency with more full time employees especially the ones that have been contracting for over a year. Full time position motivates associates to stay & will help the dept overall. Less training if one leaves.


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  5. "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marlborough, MA
    Current Employee - Anonymous Employee in Marlborough, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TJX Companies full-time (More than 3 years)

    Pros

    Work/Life balance is pretty good most of the time. TJX is definitely a 9-5 place. People are pretty friendly most of the time. Marlborough is a nice office location.

    Cons

    The pay in IT is awful, and the benefits aren't great either. Also, even as an experienced employee, you start with only 2 weeks of vacation. The 10% discount is ok, but it doesn't work online. Health insurance is pretty cut rate.

    IT is in a bad spot. There are a ton of lifers here who have just been treading water for decades now. Nothing gets done without an enormous amount of money and time. I've never seen an organization that put so much money into IT and got so little out of it.

    Since there are so many long term employees clogging everything up, not only can you not get anything done, but there are no opportunities for advancement.

    Half the IT organization is just trading water until retirement, while the other half is mostly contractors or the revolving door of talent that won't stay here.

    Advice to Management

    You aren't going to find IT talent at these pay rates, or with these benefits. Also, younger people don't last long in IT here, since there is no momentum. The re-org was good, but not enough...


  6. "TJX Canada"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Montreal, QC (Canada)
    Current Employee - Sales Associate in Montreal, QC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TJX Companies part-time (More than 5 years)

    Pros

    They pay you on time and and respect your availability. I think they follow minimum HR rules. They have a lunch room. They tend to have good customers.

    Cons

    Expect A LOT from associates. You have to work 100 miles an hour with no time to breath. Nothing is every good enough. You can make more money anywhere else for less work.

    The company expects so much from managers that they dont have the time or the energy to treat the associates well. Why would someone want to progress in that company?

    Advice to Management

    Expect to be respected by the company. The more you give the more they ask of you. Is it worth it???


  7. Helpful (1)

    "No career growth opportunities..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Security in Marlborough, MA
    Current Employee - Information Security in Marlborough, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TJX Companies full-time (More than 3 years)

    Pros

    They have a good work life balance. Nice office buildings and location with free parking. The people are friendly and willing to help you navigate the culture.

    Cons

    No advancement opportunity. No room for career growth. They need to value the talent they have in house before it is gone.

    Advice to Management

    Promote from within and retain you talent.


  8. Helpful (1)

    "Customer service coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Coordinator in Winston-Salem, NC
    Current Employee - Customer Service Coordinator in Winston-Salem, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at TJX Companies part-time (More than a year)

    Pros

    Pays well
    Easy work
    10% discount
    Nice coworkers

    Cons

    The credit card. They will threaten to write you up for not meeting goals, they mention it every hour, half the customers have it but don't use it becuase it's not a great credit card to use.
    The managers at my store don't seem to care one bit about any above and beyond work you do UNLESS it's about you getting a credit card. I would quit but no where else would pay me the same.

    Advice to Management

    You don't acknowledge your employees for good work. All I've ever heard you praise anyone about was the credit card.


  9. "Loss prevention"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention Detective in South San Francisco, CA
    Current Employee - Loss Prevention Detective in South San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at TJX Companies full-time (Less than a year)

    Pros

    Good co-workers. Good Benifit. Flexible schedule . Get pay travel. Get to travel around Bay area and helping many stores

    Cons

    Low pay. sales associates are not very good or professional . They would sometimes not motivated due to low pay and moral is low as well


  10. "Great first job for high school students"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TJX Companies part-time (More than 3 years)

    Pros

    The people. Management at my first store in Duluth, MN was wonderful. Whereas I made a few great friends with coworkers at my store in Fenway (Boston)

    Cons

    Low opportunities to grow within the company

    Advice to Management

    Fire bad employees


  11. "Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TJX Companies part-time

    Pros

    The people are friendly and management works around your schedule.

    Cons

    There's nothing to complain about. Great work environment.

    Advice to Management

    I would just advise to make greater connections with associates so it's even more tightly knit.



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