TJX Companies Reviews | Glassdoor

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TJX Companies Reviews

Updated January 20, 2018
1,466 reviews

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1,466 Employee Reviews

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Pros
  • Great work-life balance and everyone really cares about one another (in 99 reviews)

  • Friendly fast paced work environment (in 63 reviews)

Cons
  • Work life balance non existent especially in New York (in 34 reviews)

  • Biggest issue for a full commitment to the company is that associates don't get full time contracts (in 52 reviews)

More Pros and Cons

  1. "Buyer II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TJX Companies full-time (More than 10 years)

    Pros

    Get to travel around the world. Decision making power. Negotiating large deals can be a lot of fun.

    Cons

    Constantly changing retail environment. Hours, especially when traveling can be long and sometimes unpredictable.

    Advice to Management

    Nothing negative to say. I love my position and can't wait to see what the next 10 years holds. Keep up the good work!!


  2. "Employer of choice? Ha ha ha!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Division in Marlborough, MA
    Current Employee - Finance Division in Marlborough, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at TJX Companies full-time (More than 10 years)

    Pros

    Discount, co-workers, That’s about it

    Cons

    Managers, verbal abuse, over worked, poor pay, no support, no respect.

    Advice to Management

    Employees should be treated like they matter. Not like cattle heading for slaughter. Managers are verbally abusive and non-supportive. There is no open door policy. We have a new CEO. When is he going to do something to make things better.

  3. "Merchandising Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at TJX Companies full-time

    Pros

    Experience, problem solving, stable, and many locations

    Cons

    off price business model, old school, and cut corners.


  4. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Millcreek, UT
    Current Employee - Anonymous Employee in Millcreek, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TJX Companies part-time (More than a year)

    Pros

    Flexible hours,various departments to work in

    Cons

    Managers are poor at people skills low pay for what your expected to do and managers are very rude

    Advice to Management

    Treat the ones who take care of you the store wouldn't run with out your employees being a manager doesn't give you authority to treat your employees like garbage


  5. "Amazing Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student in Amherst, MA
    Current Employee - Student in Amherst, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TJX Companies (Less than a year)

    Pros

    lots of opportunity for interns to step up

    Cons

    I do not have any cons

    Advice to Management

    -increase collaboration among interns


  6. Helpful (1)

    "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TJX Companies full-time (More than a year)

    Pros

    I worked at both a Marshall's and a HomeGoods store during my time with TJX. In hindsight I had a much more enjoyable work experience at Marshall's than I enjoyed at HomeGoods. Marshall's had a very positive work environment that I was happy to be a part of most days and employee morale was kept quite high. I can not say the same for HomeGoods unfortunately.

    Cons

    Obviously not every HomeGoods experience will be like mine, but I found a surprising lack of sympathy from HomeGoods management over my time there. They are hyper focused on sales and making cuts that they overlook the people they're managing.

    Advice to Management

    Focus more on employee morale. In retail it is important to keep your front line happy because it reflects on everyone.


  7. "Working for TJX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TJX Companies full-time

    Pros

    Excellent benefits, flexible hours, movement for growth.

    Cons

    Working weekends, holidays, constant changes to move with retail environment. Part time work does not have the benefits full-timers have.

    Advice to Management

    Encourage, motivate, and thank your staff always.

  8. "Great company to work for! Hard to find the right support team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Carrier in Peoria, AZ
    Current Employee - Key Carrier in Peoria, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TJX Companies full-time (More than 5 years)

    Pros

    - Friendly/caring staff
    - Flexible with hours
    - Good benefits for full time associates
    - Fun events to participate in

    Cons

    - Poor support system from Management team
    - Unrealistic pressure on credit goals
    - Lack of opportunity to move forward if you don’t make a credit goal

    Advice to Management

    - Listen to the people who work for you
    - Develop the associates that give you their time
    - Motivate with positive actions


  9. "Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TJX Companies part-time

    Pros

    Flexible hours, focus on strong customer service. Encouraged employee development by stressing a TJX card reward program for employees. Great coworkers.

    Cons

    The management at this particular branch was all over the place. I felt the work environment was disorganized and hectic.

    Advice to Management

    The managers at this particular branch could have been more cohesive. I was told to do one thing by one manager, another by another manager.


  10. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Aurora, CO
    Former Employee - Assistant Store Manager in Aurora, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TJX Companies full-time (More than 5 years)

    Pros

    Pay, Benefits, Opportunity for advancement

    Cons

    Variable hours, Lots of turn over among store associates which means you'll always be interviewing/hiring.

    Advice to Management

    When hiring outside management the process needs to be more thorough.


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