TMS Health Reviews in Moosic, PA | Glassdoor

TMS Health Moosic Reviews

3 reviews

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Moosic, PA

3.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO
(no image)
Steve Roden
1 Rating

3 Employee Reviews

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Pros
  • Decent pay, friendly people, team building (in 7 reviews)

  • You learn a lot about yourself during this period and this continues throughout your employment (in 4 reviews)

Cons
  • No raises; minimal advancement; no consistency with upper management; call-center vibe; not challenging (in 15 reviews)

  • Upper management is always looking for ways to reduce workforce (in 10 reviews)

More Pros and Cons

  1. "District Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Moosic, PA
    Former Employee - District Sales Manager in Moosic, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TMS Health full-time (Less than a year)

    Pros

    They had a great training program. It was very detailed and allowed you to understand the product you were supporting. Office was very professional

    Cons

    Computer system used to track call and results could have been better. I believe it was an in house system.

    Advice to Management

    Continue to look for good companies to partner with and look at investing more into your CRM systems to make it easier for the CSR to do their job


  2. "Great pay, not so great management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CONSUMER ADVISOR in Moosic, PA
    Current Employee - CONSUMER ADVISOR in Moosic, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TMS Health full-time (More than a year)

    Pros

    Great pay, easy going atmosphere

    Cons

    There is a lack of communication between agent and management

    Advice to Management

    Communication skills need to be worked on

  3. Helpful (1)

    "Micromanaged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Moosic, PA
    Former Employee - Customer Service Representative in Moosic, PA
    Doesn't Recommend
    Negative Outlook

    I worked at TMS Health full-time (Less than a year)

    Pros

    Salary was good for entry level customer service positions.

    Cons

    the management micromanaged it's employees to death. Turn over is very high.

    Advice to Management

    Stop micromanaging.


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