TMS Health Reviews | Glassdoor

TMS Health Reviews

Updated April 17, 2017
32 reviews

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3.0
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Steve Roden
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32 Employee Reviews

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Pros
  • Decent pay, friendly people, team building (in 7 reviews)

  • You learn a lot about yourself during this period and this continues throughout your employment (in 4 reviews)

Cons
  • No raises; minimal advancement; no consistency with upper management; call-center vibe; not challenging (in 15 reviews)

  • Upper management is always looking for ways to reduce workforce (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Physician Account Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physician Account Specialist in Boca Raton, FL
    Former Employee - Physician Account Specialist in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TMS Health (More than 3 years)

    Pros

    Decent benefits and a fair wage, in the right program.

    Cons

    Poor management, low ethical standards in management team.

    Advice to Management

    Stop constantly switching commission structures in order to line your pockets, try promoting the best qualified candidate instead of personal favorites.


  2. "Customer Care Specialist"

    Star Star Star Star Star
    Former Employee - Customer Care Specialist in Fishers, IN
    Former Employee - Customer Care Specialist in Fishers, IN
    Doesn't Recommend
    No opinion of CEO

    I worked at TMS Health full-time (More than a year)

    Pros

    Working with others, co-workers help out or give advice

    Cons

    Stressful call volume even being inbound. There is alot of pressure meeting metrics with very little resources. Pay is not good even dealing with moody customers.

    Advice to Management

    Management needs to make employees aware of promos before customers know. Adjust the metrics for employees.


  3. "Physician Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at TMS Health (Less than a year)

    Pros

    Incredible amount of learning in a short period of time! Training periods were fun and challenging, and overall really enjoyable. If you exceeded at your position, upward mobility did exist and it was offered fast and in direct correlation with your acheivements.

    Cons

    Incredibly low pay that was non-compensatory to the job. With the amount of information one is required to know and the amount of relationship building skills one is required to utilize daily the compensation plan definitely has room for improvement.

    Advice to Management

    My director manager was amazing. I have no advice to him. I hope he's out there thriving in the journey of life! =)


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  5. Helpful (1)

    "Good for short term job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Pharmacy Representative in Boca Raton, FL
    Former Employee - Inside Pharmacy Representative in Boca Raton, FL
    No opinion of CEO

    I worked at TMS Health full-time (More than 3 years)

    Pros

    Health and 401k benefits are good.

    Cons

    Management is unrealistic, have large egos.

    Advice to Management

    consistency


  6. "Documentation Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great opportunity to show and prove yourself to the client

    Cons

    limited growth opportunities, company do not offer raises


  7. Helpful (3)

    "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Physician Sales Representative in Boca Raton, FL
    Current Employee - Inside Physician Sales Representative in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook

    Pros

    Its a consistent paycheck, and a 830-5 or 9-530 job if thats what you are looking for.

    Cons

    Its like boot camp. 30 minute lunch, 30 minute worth of break all day and you cant go over either of them. Not likely to advance because once they put you in a program you are basically there till the end. Only opportunity to change is through your program ending and maybe something coming up when that happens.

    Advice to Management

    I just think that there should be a way to show appreciation. Not always being negative and having to find something wrong with everything.


  8. "Review"

    Star Star Star Star Star
    Current Employee - Customer Care Specialist in McCordsville, IN
    Current Employee - Customer Care Specialist in McCordsville, IN

    I have been working at TMS Health (Less than a year)

    Pros

    N/AI have enjoyed working for TMS health as a customer care specialist

    Cons

    PTO is accrued very slowly


  9. "Great pay, not so great management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CONSUMER ADVISOR in Moosic, PA
    Current Employee - CONSUMER ADVISOR in Moosic, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TMS Health full-time (More than a year)

    Pros

    Great pay, easy going atmosphere

    Cons

    There is a lack of communication between agent and management

    Advice to Management

    Communication skills need to be worked on


  10. "Be flexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Boca Raton, FL
    Current Employee - Inside Sales Representative in Boca Raton, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TMS Health full-time (More than a year)

    Pros

    Co workers are great people and most are hard ethical workers. You will learn a lot.

    Cons

    A lot of quick last minute changes. Improved on transparency.


  11. Helpful (1)

    "An experience that has allowed for personal & professional growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Boca Raton, FL
    Current Employee - Inside Sales Representative in Boca Raton, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TMS Health full-time (More than 3 years)

    Pros

    Extensive training to prepare you for success. Depending on which program you are selected for, there is a large presence from the client(s) adding to the culture and opportunities for promotions based upon personal career objectives and work ethic. Compensation depends on past work history & commission is available for those who possess a hard work ethic.

    Cons

    Upper Management has the most area of opportunity to grow. Resources are not always available to earn commission on a consistent basis

    Advice to Management

    Lack of Communication can hamper the potential of the company at times. Actually create, not talk about it, and implement a process that consistently holds management accountable to commitments made to their employees.


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