TMS Health Reviews | Glassdoor

TMS Health Reviews

Updated April 17, 2017
134 reviews

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Full-time Part-time

134 Employee Reviews

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Pros
  • Decent pay, friendly people, team building (in 7 reviews)

  • You learn a lot about yourself during this period and this continues throughout your employment (in 4 reviews)

Cons
  • No raises; minimal advancement; no consistency with upper management; call-center vibe; not challenging (in 15 reviews)

  • Upper management is always looking for ways to reduce workforce (in 10 reviews)

More Pros and Cons

  1. "Great pay, not so great management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CONSUMER ADVISOR in Moosic, PA
    Current Employee - CONSUMER ADVISOR in Moosic, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TMS Health full-time (More than a year)

    Pros

    Great pay, easy going atmosphere

    Cons

    There is a lack of communication between agent and management

    Advice to Management

    Communication skills need to be worked on


  2. Helpful (3)

    "Inside Physician Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMS Health full-time (More than 5 years)

    Pros

    Most of my coworkers at my level were very good people, caring and kind.

    Cons

    The management is horrible....only people that drink the Kool Aud get promoted. I've seen more qualified applicants get turned down time after time, and the position is filled by a brown-nosed.
    I cannot count how many times I was lied to about commission, salary, PTO, holiday pay, etc.

    Advice to Management

    Interview your employees and ask them what they would like to see changed and what is working.


  3. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Johnstown, PA
    Current Employee - Team Lead in Johnstown, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TMS Health (More than a year)

    Pros

    Management is great, they promote a family like environment.

    Cons

    Unpredictable down time causing loss of hours.


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  5. "Customer Care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care in Boca Raton, FL
    Current Employee - Customer Care in Boca Raton, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Stable Company. Good working atmosphere

    Cons

    Low pay and average benefits


  6. Helpful (4)

    "KISS BUTT OR YOUR CUT"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Customer Service/Pharmaceutical in Boca Raton, FL
    Former Employee - Customer Service/Pharmaceutical in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The actual work is very easy.

    Cons

    The Supervisors are in a clique. My Supervisor listened to every single one of my calls just so he could ding me on a weekly Q.A. report. I felt like I was being harassed and bullied to the point of me having to quit without notice. Everyone that I started with was denied for a shift bid, but they'd hire people and give them earlier shifts than us.

    Also, the salary is based on what type of connections you have working there.

    Bottom line, UNFAIR PRACTICES!

    Advice to Management

    Be loyal to employees that commit themselves and actually do a good job.


  7. Helpful (2)

    "Terrible Managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Boca Raton, FL
    Current Employee - Sales in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TMS Health full-time (More than a year)

    Pros

    Many good people suffering daily under authoritative, outdated management style.

    Cons

    Leadership style across the board is dictatorial and combative. Us vs. Them.

    Advice to Management

    Apply the same standards to yourselves that you apply to your employees. Better yet, change your standards and treat people with respect.


  8. Helpful (4)

    "Dishonest Cynical Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Boca Raton, FL
    Current Employee - Inside Sales Representative in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at TMS Health full-time (More than a year)

    Pros

    Better than a lot of call centers, but not being as bad as Charles Manson, doesn't make one good

    Cons

    Dishonest, cynical management. Constantly makes promises of changes that never happen. Only friends and Kool-Aide drinkers can get promoted. Cheating is rewarded

    Advice to Management

    Make focus be about actually trying to provide value to the client rather trying to make it look like you provide value to the client


  9. Helpful (1)

    "Amgen should be ashamed to use this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Amgen Remote Sales Representative in Boca Raton, FL
    Former Employee - Amgen Remote Sales Representative in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay and the people are the only pros and I was the highest paid rep there taking home around $2,300 after taxes every two weeks. Management sucked except for Kimmy, who was a rep first.

    Cons

    Everything, they lie to you and deceit clients to get new ones....


  10. Helpful (8)

    "Promote who is preferred"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ISPR/Team Lead in Boca Raton, FL
    Former Employee - ISPR/Team Lead in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMS Health full-time (More than a year)

    Pros

    You can meet great people there, I made some great friendships there.

    Cons

    The pay, the constant change in commission structure, the lies from upper management, the arrogance of the Executives - the way people are treated, the unprofessionalism through out - this was ONLY a paycheck, I hate that I gave these people 2+ years of my life - AND YES, I left on my own terms - not one of their notorious surprise layoffs.

    Advice to Management

    Get out if you can - even the managers are just numbers.


  11. "Be flexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Boca Raton, FL
    Current Employee - Inside Sales Representative in Boca Raton, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TMS Health full-time (More than a year)

    Pros

    Co workers are great people and most are hard ethical workers. You will learn a lot.

    Cons

    A lot of quick last minute changes. Improved on transparency.


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