TMS Health Reviews | Glassdoor

TMS Health Reviews

Updated November 24, 2017
134 reviews

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134 Employee Reviews

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Pros
  • Decent pay, friendly people, team building (in 8 reviews)

  • You learn a lot about yourself during this period and this continues throughout your employment (in 4 reviews)

Cons
  • No room for growth, short breaks and lunches (in 7 reviews)

  • No raises, lacking benefits, environment of fear that crushes your soul (in 6 reviews)

More Pros and Cons

  1. Helpful (4)

    "Inside Sales Pharamaceutical"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The Compensation was fair and the Training was good. Newer Building

    Cons

    The Manager was recruiting people under false pretenses and created a mess there.

    Advice to Management

    Higher decent Manager


  2. Helpful (2)

    "Ho hum - no advancement or rasies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Physician Sales Representative in Boca Raton, FL
    Current Employee - Inside Physician Sales Representative in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You don't have to take any work home at the end of the day

    Cons

    No raises; minimal advancement; no consistency with upper management; call-center vibe; not challenging

    Advice to Management

    figure out how to boost employee morale

  3. "Customer specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Specialist in Indianapolis, IN
    Former Employee - Customer Specialist in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMS Health full-time (More than a year)

    Pros

    Consistent paycheck is alright, but no raises

    Cons

    They do not care about employees, it's a revolving door with no opportunity for advancement. No raises, lacking benefits, environment of fear that crushes your soul

    Advice to Management

    Stop micromanaging....a chimpanzee can do your job. That is why your rating is so low, you are incompetent of retaining talent due to such a lackluster occupation


  4. Helpful (2)

    "ehhhhh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Friendly company everyone will greet you

    Cons

    There is always change and miscommunication


  5. Helpful (4)

    "Inside Pharmaceutical Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work no more than 40 hours a week, not even one minute - It costs them money.

    Cons

    Micromanagent taken to the extreme.
    Seated for 8 hours, never get to move out of your seat. (One 3 minutes to the rest room!)

    Please stay away and be warned.

    Advice to Management

    Be mature, treat your reps like professional adults.


  6. Helpful (3)

    "Should value employees more than they do"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmaceuticals Sales Representative in Boca Raton, FL
    Former Employee - Pharmaceuticals Sales Representative in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMS Health full-time (More than 3 years)

    Pros

    You'll meet a lot of great and diverse co-workers that are smart and personable. The office in Boca Raton is located in a scenic commerce park. Very nice.

    Cons

    Management does not value their employees, although they continually suggest that they do. When I started working there, I was amazed at how much negativity there was among the employees, and I made it a mission of mine to be as positive as possible, and to do what I could to help change the culture. After about 18 months, I began to realize that my efforts were in vain, as management had no sincere interest in helping to change the culture there. Their only concern was the bottom line. I left TMS almost 3 years ago and have been working at a successful organization that truly values their employees! It's funny how employees seem to be more productive when they are treated well.

    Advice to Management

    Hire good people and treat them as if they are a valued commodity.


  7. Helpful (4)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Positive Outlook

    I worked at TMS Health full-time (More than a year)

    Pros

    There is plenty of parking. There are computers that employees can use in the break room to find a better job.

    Cons

    The supervisors are always monitoring you and critiquing you. I was even followed in the hallway by a supervisor because I needed to go to the restroom. I was told if I had to use the rr on more occasions than my 2 breaks and lunch, I had to give a dr's note to hr.

  8. Helpful (4)

    "Pharmaceutical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Bio Pharmaceutical Representative in Boca Raton, FL
    Former Employee - Senior Bio Pharmaceutical Representative in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    do 8 hours, then leave and not think about it

    Cons

    Its a call center masquerading as a Pharmaceutical Co. They treat their employees horrible and they know it. They had to get rid of in-house HR because it was so corrupt. If you need a temporary job, take it but its a joke.

    Advice to Management

    People have given them tons of advice, they dont care and the job should be teated as such. When you have senior managers arrested for cocaine possession running it, there is a problem.


  9. "Review"

    StarStarStarStarStar
    Current Employee - Customer Care Specialist in McCordsville, IN
    Current Employee - Customer Care Specialist in McCordsville, IN

    I have been working at TMS Health (Less than a year)

    Pros

    N/AI have enjoyed working for TMS health as a customer care specialist

    Cons

    PTO is accrued very slowly


  10. "Great pay, not so great management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CONSUMER ADVISOR in Moosic, PA
    Current Employee - CONSUMER ADVISOR in Moosic, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TMS Health full-time (More than a year)

    Pros

    Great pay, easy going atmosphere

    Cons

    There is a lack of communication between agent and management

    Advice to Management

    Communication skills need to be worked on


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