TOPS Markets Reviews | Glassdoor

TOPS Markets Reviews

Updated October 13, 2017
250 reviews

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3.2
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Frank Curci
84 Ratings

250 Employee Reviews

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Pros
  • They allow you to have a Flexible schedule (in 26 reviews)

  • flexible hours, friendly managers, great work environment (in 18 reviews)

Cons
  • Low Pay, hours vary greatly, short shifts (in 16 reviews)

  • In fact a few of the full time jobs are switching over to part time to "save" money (in 15 reviews)

More Pros and Cons

  1. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great food selection, company environment is ok

    Cons

    low pay mostly part time

    Advice to Management

    none


  2. "Tops review"

    StarStarStarStarStar
    Former Employee - Cart Attendant in Hyde Park, NY
    Former Employee - Cart Attendant in Hyde Park, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TOPS Markets part-time (More than a year)

    Pros

    Friendly coworkers, love helping the customers

    Cons

    Working in bad weather conditions

    Advice to Management

    Being more attentive to co-workers needs

  3. "Deli Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Associate in Olean, NY
    Current Employee - Deli Associate in Olean, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TOPS Markets part-time (More than a year)

    Pros

    Good people, Fair work environment, Minimum of 16 hours per week.

    Cons

    Part time, Little room for advancement, Union Dues

    Advice to Management

    Promote from within


  4. "Office clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TOPS Markets part-time

    Pros

    The company has Flexible hours

    Cons

    The pay rate is minimum wage


  5. "Very good job, as with all jobs it has ups and downs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Produce Manager in Albion, NY
    Current Employee - Produce Manager in Albion, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TOPS Markets full-time (More than 10 years)

    Pros

    Fair work environment. We have above average benefits with average cost to us thanks to our Union. It is also close to home and allows me to still do family things every day.

    Cons

    Limited pool to draw from for new hires. Also, limited availability of new hires due to activities. Store management is sometimes reluctant to enforce policies.

    Advice to Management

    Learn to side with your associates and listen to the people that are running your store day to day.


  6. Helpful (1)

    "Business of misery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in Buffalo, NY
    Former Employee - Stock Associate in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TOPS Markets part-time (More than 5 years)

    Pros

    Very flexible hours (great if you're in school or are just busy otherwise).
    The rare good/friendly/kind customers and coworkers can brighten up your day.

    Cons

    Hours have been cut so much that things just don't get done correctly (date rotation, facing, cleaning, organizing) and so store is always in disarray.
    Coworkers are inconsistent and unreliable, and hardly ever last more than a year.
    Items are often out of stock because of poorly-designed ordering process, or because warehouse constantly ships wrong items or damaged items.
    Work culture is miserable--everybody hates being at my store, and just tries to avoid as much work as possible.
    Unless you want to be a full-time department manager (i.e. slightly higher paid associate with many more responsibilities), you are stuck making minimum wage with hours that vary arbitrarily week to week.

    Advice to Management

    Spend a day in my store--see the dysfunction, lack of leadership, and unhappiness with both employees and customers. Improve the consumer/employee environment in your stores, and THEN worry about sales being up or down vs. last year.


  7. "It's pretty alright"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TOPS Markets part-time

    Pros

    Friendly, Customers make the experience good

    Cons

    Mundane, long hours standing just waiting for a customer

    Advice to Management

    None

  8. "Not a bad starting job but kind company is kind of cheap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Co-workers Job itself easy Breaks
    Experience Vacation time Hours

    Cons

    Staff shortage constant
    Minimum wage


  9. "Stock Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at TOPS Markets part-time

    Pros

    Nice environment, you know what to expect day in and day out

    Cons

    Not very flexible with hours, have to be part of a union


  10. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Recommends

    I worked at TOPS Markets part-time (More than a year)

    Pros

    Friendly environment learning experience was great

    Cons

    You will work a lot of hours because of call offs


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