TRG Reviews | Glassdoor

TRG Reviews

Updated July 7, 2017
62 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
TRG Managing Director and CEO Zia Chishti
Zia Chishti
26 Ratings

62 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great team of people, Great work environment ,Employees are respected in every manner, (in 3 reviews)

  • Great place to learn tech hands on, and excellent learning ground for young leaders (in 2 reviews)

Cons
More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst Software Engineer in Washington, DC
    Former Employee - Analyst Software Engineer in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TRG (More than a year)

    Pros

    Friendly Environment
    Friendly Environment
    Friendly Environment
    Friendly Environment

    Cons

    Team change difficult
    Team change difficult
    Team change difficult

    Advice to Management

    Please value the employees. Respect their personal life.


  2. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at TRG full-time

    Pros

    Work was not too stressful

    Cons

    Having to share computers daily.

  3. "Glorified Telemarketer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent/Sales Manager in Pittsburgh, PA
    Former Employee - Agent/Sales Manager in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TRG (More than a year)

    Pros

    It is very easy and if you can follow simple instructions and you have a heartbeat they will hire you. The atmosphere was great and one particular manager or supervisor was great. Bob C. was hands on where he interviewed me hired me trained me along with 20 other employees and he supervised and delegated work to others if all supervisors where like him it would be great.

    Cons

    When a campaign was over there was not enough work for us and that meant cut hours until another campaign was ready or transfer
    They told their employees that there was bonus available and it was very difficult to get

    Advice to Management

    Don't be afraid to take chances with employees that want to become managers, there is potential managers that never get an opportunity that they deserve


  4. "bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Spring Hill, TN
    Former Employee - Team Manager in Spring Hill, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good coworkers, easy to move up

    Cons

    terrible upper management, lower management blamed for everything


  5. "IBEX review. Oregon."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor/Team Manager in Bend, OR
    Former Employee - Advisor/Team Manager in Bend, OR
    Doesn't Recommend
    Neutral Outlook

    I worked at TRG full-time (More than 3 years)

    Pros

    Made some great friendships. Discovered that I really love being on a team of managers, managing teams of advisors. It was fun.

    Cons

    Call centers have contracts that require specific metrics be met. Sometimes, meeting metrics while maintaining customer satisfaction is very stressful. Low pay and poor benefits.

    Advice to Management

    Remember what it's like for your people. They are on the front lines. Show them that you care.


  6. "iPhone Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bend, OR
    Former Employee - Anonymous Employee in Bend, OR
    Doesn't Recommend
    Negative Outlook

    I worked at TRG (More than a year)

    Pros

    Don't have to be on your feet or dress nicely.

    Cons

    Very little say in schedule, and hours start as early as 4am. Serious micromanagement is insulting. I just got out of the hospital having my gallbladder removed, resulting in serious elimination issues. No slack on bathroom breaks, in fact, On the occasion when I returned from my 10 minutes bathroom break 1-3 minutes late, my 20 something male supervisor (half my age) would yell to me through the glass window separating management from slaves,so everyone could hear; "it only takes the other girls 8-10 minutes to go to the bathroom". Everyone feels the sweatshop mentality, and we were held responsible to have extremely high call turnover rates adhered to even though some of the computers had repeated technical issues. Rather hated my self image while working there.


  7. "BDE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDE in Santa Clara, CA
    Current Employee - BDE in Santa Clara, CA
    Recommends
    Neutral Outlook

    I have been working at TRG full-time (Less than a year)

    Pros

    It is a growing company

    Cons

    It has a good working environment

    Advice to Management

    Need to work on employee relation

  8. "One star is too many"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - US Customs Import Bond Specialist in Washington, DC
    Former Employee - US Customs Import Bond Specialist in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TRG (More than a year)

    Pros

    Cool downtown location. Employees are nice. IT department works hard. Really difficult to find 20 words to use as pros.

    Cons

    Starting salary is insulting and therefore the only employees they can get are either desperate for work or fresh out of college. The company only hires people who have earned a college degree but then treat them like they are in a concentration camp for slaves and dummies. Management is very dishonest, not true to their word, demeaning, immature and woefully inadequate. Turn

    Advice to Management

    Get out of management. You are the worst I have ever encountered.


  9. "not a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Jersey City, NJ
    Former Employee - Team Lead in Jersey City, NJ
    Doesn't Recommend
    Approves of CEO

    I worked at TRG (Less than a year)

    Pros

    its a job. the non management staff are really nice to work with.

    Cons

    They treat you like kids. Management is horrible!!!! Its very disorganized

    Advice to Management

    Treat ppl the way u want to be treated. Listen to the workers make it a less hostile environment!!!!


  10. "The worst company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook

    I worked at TRG full-time (More than a year)

    Pros

    The customers are great, meeting new people

    Cons

    Management has no clue how to run a respectable, and professional business, I honestly do not know how they are still open.

    Advice to Management

    Go to school that teaches you how to be an adult.


Showing 62 of 65 reviews
Reset Filters