TRG Reviews | Glassdoor

TRG Reviews

Updated July 7, 2017
20 reviews

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3.0
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TRG Managing Director and CEO Zia Chishti
Zia Chishti
4 Ratings

20 Employee Reviews

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Pros
  • Great team of people, Great work environment ,Employees are respected in every manner, (in 3 reviews)

  • Great place to learn tech hands on, and excellent learning ground for young leaders (in 2 reviews)

Cons
More Pros and Cons

  1. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at TRG full-time

    Pros

    Work was not too stressful

    Cons

    Having to share computers daily.


  2. "Glorified Telemarketer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent/Sales Manager in Pittsburgh, PA
    Former Employee - Agent/Sales Manager in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TRG (More than a year)

    Pros

    It is very easy and if you can follow simple instructions and you have a heartbeat they will hire you. The atmosphere was great and one particular manager or supervisor was great. Bob C. was hands on where he interviewed me hired me trained me along with 20 other employees and he supervised and delegated work to others if all supervisors where like him it would be great.

    Cons

    When a campaign was over there was not enough work for us and that meant cut hours until another campaign was ready or transfer
    They told their employees that there was bonus available and it was very difficult to get

    Advice to Management

    Don't be afraid to take chances with employees that want to become managers, there is potential managers that never get an opportunity that they deserve

  3. "IBEX review. Oregon."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor/Team Manager in Bend, OR
    Former Employee - Advisor/Team Manager in Bend, OR
    Doesn't Recommend
    Neutral Outlook

    I worked at TRG full-time (More than 3 years)

    Pros

    Made some great friendships. Discovered that I really love being on a team of managers, managing teams of advisors. It was fun.

    Cons

    Call centers have contracts that require specific metrics be met. Sometimes, meeting metrics while maintaining customer satisfaction is very stressful. Low pay and poor benefits.

    Advice to Management

    Remember what it's like for your people. They are on the front lines. Show them that you care.


  4. "Apple campaign. Tier 1/Tier 2/Team Manager."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Team Manager in Bend, OR
    Former Contractor - Team Manager in Bend, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TRG as a contractor (More than 3 years)

    Pros

    Coworkers were the #1 best thing, including management. Experience in dealing with all kinds of people. Personal growth. Bonus programs.

    Cons

    Low pay, poor benefits, stress from dealing with difficult customers and from constantly struggling to adhere to call metrics.

    Advice to Management

    Motivate your people with money. Good people will stay and make your campaigns the strongest in the industry.


  5. "Exausting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Mount Laurel, NJ
    Former Employee - Operations Manager in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TRG full-time (More than 5 years)

    Pros

    People, location. Nice office and amenities.

    Cons

    Salary, benefits. Poor execution of materials and training. Communication lacking from upper management. Did not listen to employees or perceptions.

    Advice to Management

    Be nicer


  6. "They have good programs for there Employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mount Laurel, NJ
    Former Employee - Customer Service Representative in Mount Laurel, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TRG full-time (Less than a year)

    Pros

    They cater to there workers.

    Cons

    They need to be more hands on when training.

    Advice to Management

    Need to create more opportunity for advancements with in the company


  7. "outsourced call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Spring Hill, TN
    Current Employee - Technical Support in Spring Hill, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TRG full-time (More than a year)

    Pros

    located in the united states

    Cons

    owned & operated by pakistanis

    Advice to Management

    improve wages &/or benefits.

  8. "It is an ok job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call in Bend, OR
    Current Employee - Call in Bend, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TRG full-time (Less than a year)

    Pros

    cool people and nice location

    Cons

    surveys metrics and sitting next to a loud talker

    Advice to Management

    pay more attention to what is really going on


  9. "Tolerable"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    No opinion of CEO

    Pros

    Managers exhibit fairness in work-life balance, and understanding in personal life issues. Colleagues are kind and flexible. Atmosphere is relaxed and friendly.

    Cons

    Promotions and raises are not given fairly, if at all - Parent corporation Realogy gave no cost of living increases, except to CEO's. Health care coverage is expensive.


  10. "Assistant Manager for one of the Brunning and Price pubs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at TRG full-time (More than a year)

    Pros

    Amazing staff
    Good opportunity to get to relevant events
    Good training

    Cons

    Pay level is relatively basic
    Hard to get things done due to upper management
    Hard to progress unless very friendly with upper management

    Advice to Management

    Put more value into employees


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