TRX Reviews | Glassdoor

TRX Reviews

Updated February 7, 2017
32 reviews

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Full-time Part-time

2.6
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TRX President and CEO H. Shane Hammond
H. Shane Hammond
14 Ratings

32 Employee Reviews

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  1. "It was good while it lasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    No opinion of CEO

    I worked at TRX full-time (More than a year)

    Pros

    Loved my boss. Best I've ever worked for.
    Loved the work, it was challenging and exciting.
    Learned tons.
    Liked most of my colleagues and a few of the managers.

    Most days were fun, at least in the beginning.
    Once Concur came sniffing around (before and after the take-over)... Not so good.

    Cons

    Work, work, work, work, work...
    Work on days,
    Work through lunch
    Work on nights,
    Work through dinner
    Work after midnight,
    Work on weekends,
    Work during holidays,
    Work on vacations (Vacation? What's that?),
    Work on sick days
    If it was possible, I would probably have had to work in my sleep and in the shower

    Little or no recognition for good, hard work
    Accolades and recognition were mostly quid-pro-quo, so if you weren't in the "club," you were invisible
    Nepotism and favoritism
    Gossiping and back-biting
    Micro-managers and credit-takers
    HR department was great, until the VP of HR quit. Then it all went south.
    Upon Concur's acquisition, a lot of lying and back-stabbing. Not just among co-workers who were worried about their job status, but mostly from Concur's executive leadership.

    Advice to Management

    Hiring friends isn't always the best idea.
    If you like someone's work enough to hire them, trust them to do the best job they can.
    Be supportive and advocate for your employees. Don't let them be bowled over by bullies and micro-managers.
    Don't gossip about past employees, or existing employees. It sets the tone for the whole department.
    Be honest.
    Be fair.


  2. "Less than positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Support in Dallas, TX
    Former Employee - Product Support in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible work hours allowing work-life balance

    Cons

    The morale seemed really less than positive. Some managers are unprofessional. Benefits were less than average.


  3. "Senior Director - Sales - Promoted due to great years of revenur production"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director - Sales in Atlanta, GA
    Former Employee - Senior Director - Sales in Atlanta, GA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at TRX full-time (More than 10 years)

    Pros

    The acquired Hi-Mark Software and one of the best Data Solutions on the market. Little competition in the T&E arena and grea product to sell

    Cons

    To many changes in Senior Management and the focus of the company. Finally it was the sales of the company to Concur Technologies


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  5. "Ok company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applicartion Support Analyst in Dallas, TX
    Former Employee - Applicartion Support Analyst in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TRX full-time (More than 8 years)

    Pros

    Salary was average, able to work remotely. When I first started at the company they seems great but after many changes the family atmosphere went away and it just because another business.

    Cons

    Salary was average. Felt like being a number and not a person with them. not the best place to work.

    Advice to Management

    Listen to you employees and don't just to conclusions


  6. "TRX acquired Hi-Mark software where I was Global VP in 2007. Looked like good move with company well financed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director - Sales in Atlanta, GA
    Current Employee - Senior Director - Sales in Atlanta, GA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at TRX full-time (More than 10 years)

    Pros

    Global Company offices in EMEA, India and several locations in USA . Top of the line software solutions

    Cons

    Weak business plan. Could not coordinate leadership into one cohesive working group.

    Advice to Management

    Changes came in December with outage of CEO and VP Marketing and Sales. Changes in VP of IT and Software Development lead to other slow reaction to the marketplace.


  7. "HR does not do a good job with investigating internal issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Tester in Dallas, TX
    Former Employee - Senior Software Tester in Dallas, TX
    Doesn't Recommend
    No opinion of CEO

    I worked at TRX full-time (More than 8 years)

    Pros

    The 60 mile one way drive 5 days a week didn't bother me because I loved my job so much

    Cons

    The only job I had been fired from 2 months after receiving a 7% raise when the avg was 2%. HR took the word of someone who had a theft conviction about something that happened on a day I wasn't even at work.

    Advice to Management

    Be careful who your HR department believes as that person may want someone out of the way for a promotion.


  8. "rocky road"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Dallas, TX
    Current Employee - Senior Software Developer in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TRX full-time (More than 8 years)

    Pros

    Work is challenging, great employees

    Cons

    overworked
    underpaid
    poor communication
    not enough recognition
    poor leadership


  9. "Great people, great future."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at TRX full-time

    Pros

    TRX is a fantastic group of smart people doing exciting things. Now acquired by Concur Technologies, the future is very bright for TRX!

    Cons

    Prior to being acquired, growth was limited due to financial constraints. Still, a great place to work.


  10. Helpful (2)

    "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TRX full-time (More than a year)

    Pros

    Travel seems to be going back up.

    Cons

    old technology.
    management are clueless.
    benefits are bad compare to company of the same size.


  11. "Too much pressure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Programmer Analyst in Atlanta, GA
    Current Employee - Senior Programmer Analyst in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TRX full-time (More than a year)

    Pros

    Working from home is great. All the people here are genuinely nice. Pay is about right for the Atlanta market. Benefits, while lackluster are in line with what other Atlanta companies are offering.

    Cons

    The one thing I do not like is the constant pressure. I guess when you work from home what that really means is you can work all the time. Also this is a culture of hiring and firing. Since I've started, four developers have been let go. Not all of them could have been sub par. Rather, management seems to be looking for a heroes to save them.

    Advice to Management

    Realize that when you're working on 8 cases simultaneously it's hard to get any one thing completed. Or as they used to say at IBM, when you're up to your butt in alligators it's hard to remember that your original intent was to drain the swamp.


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