TRX Training Reviews | Glassdoor

TRX Training Reviews

Updated December 3, 2017
51 reviews

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3.0
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Randy Hetrick
29 Ratings

51 Employee Reviews

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Pros
  • Free workouts (that are not that great (in 10 reviews)

  • s are centered around a great product and a young passionate staff (in 4 reviews)

Cons
  • Nothing that can't be overcome with hard work and dedication to delivering the best possible product to the millions of TRX loyalists (in 7 reviews)

  • The CEO is a former navy seal, and the attitude trickles down (in 2 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TRX Training full-time (More than a year)

    Pros

    Great Product. Good Company. Pretty casual and friendly vibe.

    Cons

    Less- Limited growth. One could be doing the same job for a long time.


  2. "Start Up Feel - Make a Noticeable Difference in the Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TRX Training full-time

    Pros

    - Daily employee workouts for free and anytime access to the gym
    - GREAT and fun coworkers
    - Smaller than you expect so you can really be involved and make a visible difference in the company
    - You get to play many different roles, it's something different everyday
    - Race fees reimbursements

    Cons

    - No 401k matching
    - Typically no formal process throughout the company. Though, some thrive in a 'roll with the punches' culture.
    - Communication throughout the company could use work

  3. Helpful (1)

    "Perfect for "work hard, play hard" types! Been at the Company for almost 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in San Francisco, CA
    Current Employee - Finance in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TRX Training full-time (More than a year)

    Pros

    -Each department is small, thus, each employee has a significant amount of responsibility.
    -Encouraged to work out during the day to take a break. There is a gym below HQ.
    -Flexibility to work from home/remote
    -Fun, start-up like atmosphere
    -Ability to work with other departments and learn/know how each employee is an important COG to the TRX machine
    -Race fees / team fees reimbursable expense benefit. Plus, the Company puts together a co-ed softball team and participates in a yearly kickball outing.
    -Plenty of Company holiday parties, events, happy hours, etc. to get to know coworkers outside of the office.
    -Weekly groceries for snacks for the employees. There is also a prepared food delivery service that employees can sign up for and receive a significant discount. Company is trying out a prepared smoothie delivery service as well!

    Cons

    -Sometimes the departments act as halos. However, several employees now come to a "cross-functional" department weekly meeting to share what each department is working on.
    - Management occasionally makes unconventional or last-minute decisions, which puts pressure on employees to get the job done in a short window.
    -Not many formal processes or best practices, which causes new employees to learn on the fly or learn from their team.

    Advice to Management

    Try to be transparent as possible with current and future initiatives with all employees, therefore, surprises are avoided.


  4. Helpful (8)

    "Crashing and Burning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TRX Training full-time (More than 5 years)

    Pros

    I'm interviewing elsewhere and no one seems to care - mostly as they are also interviewing elsewhere. I know of five other employees currently looking for new jobs.

    Cons

    The Founder and CEO is a loose cannon - he may have been good when we were a small company, but now he panics and makes bad decisions. He tries to run things like we're the Navy SEALs (insults may be fine for a basic training, but it's no way to motivate employees).

    The entire ecommerce team has quit in the last six months, a result of the CEO putting a brick and mortar sales guy in charge of it. His view is that eCommerce cannibalizes his sales (and commissions) so made life hard for the team until they quit.

    The sales team used to be a happy, well-organized group, but now that the Brick-and-Mortar guy is in charge, morale is at an all-time low - they've been tasked with making up the difference from the now-defunct eCommerce team, at a time when in-store sales are dropping.

    Advice to Management

    Convince the Board of Directors to fire the CEO or sell the company.


  5. Helpful (2)

    "First-Class Education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TRX Training full-time

    Pros

    Great Education
    Wonderful Co-workers
    Excellent Product
    Fun Environment

    Cons

    Struggles with strategic vision and exit strategy.

    Advice to Management

    Focus


  6. Helpful (2)

    "Working at TRX is a great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Working at TRX is at times challenging, but also very rewarding! If you're looking for a great place to experience fun and growth while doing your job, this is the place for you! There is a fantastic team of dedicated and knowledgeable individuals in their respective field of expertise. Plus the work environment is unrivaled in terms of great people that care about what they do. You're expected to come to work, do your job and handle your business. If you do that, you will not be micromanaged and can experience all that working for a leader in the fitness industry has to offer.

    Cons

    Most challenges come a lack of effective communication. Very easy problem to solve. Nothing that can't be overcome with hard work and dedication to delivering the best possible product to the millions of TRX loyalists

    Advice to Management

    Ensure your vision is communicated effectively to all levels of employees and encourage buy-in. The people working there LOVE what TRX stands for and want to succeed. Better communication will empower them to make the most of their TRX experience and in turn make the company even more successful


  7. Helpful (3)

    "Perfect blend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TRX Training full-time (More than a year)

    Pros

    If you enjoy making a difference, taking initiative, building ideas, developing solutions, driving success and working with some amazing 'get things done' people at all levels, TRX is a great, great fit. Have been here for almost 2 years. From day 1, I knew it was the perfect blend for me.

    Cons

    You will not be micro-managed, or told what to do every minute of every day. You will have to fully participate in creating a huge success. And you will be encouraged to workout every day.

    Advice to Management

    Steady, clear consistent communication will remain key to the realization of our potential! Let's keep getting after it!!!

  8. Helpful (1)

    "No Better Brand in Fitness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TRX Training full-time

    Pros

    It's still a startup, thank god. As a person who's worked for, and with, several different brands in the fitness industry I can honestly say that there's no better fitness/wellness brand in the world to work for. Pro's of being an employee at TRX include: flexible, fun and social work environment with accommodating managers, great employee benefits (free workouts, food stocked in the kitchen, good health benefits etc), ideal office location in the city (unless you actually like FiDi?), quality opportunities to grow your career internally and great opportunites to partner with the best brands around the world because so many of them are looking to partner with TRX (from every gym chain around the world to all the major sporting goods retailers to top branding agencies and fortune 500's like Under Armour...lots of opportunity to branch out and network because of the brand's credibility).

    Cons

    It's still a startup, which I think is great, but not everyone is suited for a startup. The perceived cons or pitfalls include things like: having to do more than just your own job sometimes, having to think outside the box and come up with your own solutions, not always having clear direction from management because things move so fast that sometimes even management isn't aware. It's pretty obvious that a lot of the bad reviews on here come from people that weren't ready for this startup environment or who feel like the. My advice to any incoming employee, if you never played a team sport before in your life then TRX could be a difficult place to work. There's definitely a "locker room-type" environment around here that moves fast so if you're someone that prefers structured systems and processes then you should probably look somewhere else...this is the reason I didn't give it 5 stars but, in my experience, once a company gets too many systems and processes it can actually start to work against them because people feel too constricted. It's a pretty good balance here.

    Advice to Management

    Over-communicate to your teams...9/10 times the root of most problems seem to come down to errors in communication or simply misses in communication. The company and it's initiatives move so fast that managers need to figure out better ways to keep the teams informed on key topics/priorities...this has gotten better over the few years that I've been here but still room to improve.


  9. Helpful (2)

    "Good people, products, vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TRX Training full-time

    Pros

    Good company culture and people. Team atmosphere, good pay, empowered to make decisions. Overall a quality operation and mission to be part of.

    Cons

    With the exception of a few parts/people of the company there isn't much opportunity for career advancement

    Advice to Management

    Don't let the employees you value most and perform the best, stay in one position for to long. They'll eventually find a way to advance their career elsewhere.


  10. Helpful (11)

    "Great Product! Confused Management. Unhealthy Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Product is excellent. Both the straps and the fitness knowledge of the education team are A+.

    Cons

    Confused leadership is unclear about what the focus of the business is. Communication is top-down and delivered sporadically. There are no metrics for success except global revenue increases, in spite of the majority of employees having very little impact in this area. Successes are not celebrated. Unprofessional treatment of external vendors. Constant "fire drill" mentality. Unrealistic timelines, unrefined processes, and lots of "lane changes" on a whim. Soul-deadening meeting culture. "Leadership" qualities often measured by who is speaking loudest in said meetings. "Frat boy" environment, even at company meetings and with external stakeholders. Employees punished for the failures of the overall business via benefit/perks cutting.

    Advice to Management

    Stay focused, develop a bottom-up leadership structure. Eliminate "meeting culture" and focus on action items. Trust department heads and the other experts you have hired to do their jobs properly. Stay current within business, management, marketing, and technology best practices. For best performance, increase trust among your employees and increase their resources.


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