TSA (Transportation Security Administration) Reviews | Glassdoor

TSA (Transportation Security Administration) Reviews

Updated September 15, 2018
956 reviews

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2.7
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Peter Neffenger
126 Ratings

956 Employee Reviews

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Pros
  • "good benefits, you are a government employee" (in 89 reviews)

  • "Good pay, great benefits; Depending at what airport you work it can be a lot of fun;" (in 71 reviews)

Cons
  • "If you are assigned in a small airport only part-time is offered" (in 47 reviews)

  • "lack of work/life balance, mandated overtime" (in 17 reviews)

More Pros and Cons

  1. "Great organization"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration) full-time

    Pros

    Advancement is great. Promotion accessible based on your performance.

    Cons

    Hard to get PTO especially as anew hire.


  2. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso
    Current Employee - Tso

    I have been working at TSA (Transportation Security Administration) part-time (More than a year)

    Pros

    Shift swaps.ok pay. Mobility to another agency

    Cons

    Stress. Constant testing. Lowsy supervisors

  3. "Tsa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSA (Transportation Security Administration) full-time

    Pros

    If your 18 probably one of the best paying jobs you can start off with just a HS diploma. Full health benefits etc. easy job lots of growth.

    Cons

    Dumb passengers you have to deal. Sometime hard to get days off.


  4. "The good with the bad... it takes patience. Moral terpitue may be present locally."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisory Program Analyst Administrative Officer in Tampa, FL
    Former Employee - Supervisory Program Analyst Administrative Officer in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TSA (Transportation Security Administration) full-time (More than 10 years)

    Pros

    TSA offers opportunities for training, advancement, and to help secure the nations transportation system... and has great potential. If you are able to network to the regional and national level management you can overcome some local management issues. If you are people centric you can use your position to promote and inspire your staff and the base labor workforce, but you will encounter opposition from local senior management if you base your decisions purely on the abilities of employees and do not follow desires of local senior management no matter how much nepotism could be driving local office politics .

    Cons

    Local Senior management cannot be trusted to do the right thing when the time comes. The typical bureaucratic operations system can stifle creativity and innovation across the entire local workforce. Base labor force accordingly does not trust or respect local management. Staff fears local senior management.

    Advice to Management

    Become honest with your staff and treat employees according to the model work environment espoused in national policy. Follow the guidance securely in place in government policies for employment, operations, HR and ER.


  5. "Good Pay and Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Security Officer in Cleveland, OH
    Current Employee - Transportation Security Officer in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TSA (Transportation Security Administration) (More than 5 years)

    Pros

    There is Good Pay and Benefits

    Cons

    Testing, stress with public, uncomfortable patting down people, Passengers sometimes very angry or annoying. Hours can be difficult

    Advice to Management

    Reduce the negative feelings regarding job, provide more real life training (not computer based)


  6. "TSA Agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Overtime is always available A+

    Cons

    Working with the public can be ruff

    Advice to Management

    Communication


  7. "Tso"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TSA (Transportation Security Administration) full-time

    Pros

    A pro for me was learning everything that they taught and meeting different kinds of people

    Cons

    The cons was they put people in place such as supervisors and managers who didnt quite know what they are doing. They made a simple job, nerve wrecking.

  8. "TSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Houston, TX
    Current Employee - Tso in Houston, TX
    Recommends
    Positive Outlook

    I have been working at TSA (Transportation Security Administration) part-time (Less than a year)

    Pros

    TSP, Shift Swaps, Able to give away your shifts, Retirement, Health Benefits

    Cons

    Some officers treat passengers like idiots I don’t like seeing that

    Advice to Management

    Improve morale


  9. "TSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at TSA (Transportation Security Administration) full-time

    Pros

    Good stepping stone if you plan to move up with in the government.

    Cons

    Seniority is everything. Don’t expect to have the best days off


  10. "TSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL

    I worked at TSA (Transportation Security Administration) full-time (Less than a year)

    Pros

    Health Insurance, constant work throughout the shift

    Cons

    Odd shifts, constant tests before and during employment, shift bids(seniority based)


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