TSA (Transportation Security Administration) Reviews | Glassdoor

TSA (Transportation Security Administration) Reviews

Updated April 24, 2018
889 reviews

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2.6
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Peter Neffenger
103 Ratings

889 Employee Reviews

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Pros
  • good benefits, you are a government employee (in 85 reviews)

  • Great career with great benefits (in 67 reviews)

Cons
  • If you are assigned in a small airport only part-time is offered (in 46 reviews)

  • The work life balance is way off due to the rough work hours (in 15 reviews)

More Pros and Cons

  1. Helpful (1)

    "Training Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Instructor in Las Vegas, NV
    Current Employee - Training Instructor in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than 3 years)

    Pros

    Helping improve quality of officers work experience and job knowledge

    Cons

    Pay should be inline with other government jobs pay scale

    Advice to Management

    Stay positive, get to know your employees


  2. "Government benefits, lacking organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Security Officer in Dulles, VA
    Former Employee - Transportation Security Officer in Dulles, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TSA (Transportation Security Administration) part-time (More than a year)

    Pros

    Good government benefits and easy way to get your foot into the government, then transfer to another department.

    Cons

    Lacks organization. High turnover. Immaturity of staff makes the job feel more like high school than work.

    Advice to Management

    Get organized and properly interview candidates to ensure they are suited for the job.

  3. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    pay, location, job culture, management, pto

    Cons

    hours, stressful, work, overwhelming, no breaks


  4. "Not For Everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Salt Lake City, UT
    Current Employee - Tso in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than 10 years)

    Pros

    I love the people I work with. Different options for schedules. Benefits are great. Get to work with the public.

    Cons

    They don't always recognize the best employees. People who have been there for ten years are being overlooked for individuals who are newer (1 year). I think I'm a little bitter...... Not much room to move up.

    Advice to Management

    Recognize the employees who have shown you loyalty.


  5. "Everyday is a great day with the TSA!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Santa Barbara, CA
    Current Employee - Tso in Santa Barbara, CA
    Recommends

    I have been working at TSA (Transportation Security Administration) full-time (Less than a year)

    Pros

    Good benefits, decent pay, and depending on location great people to work with it is like a family at the Santa Barbara Airport.

    Cons

    You are micro managed and reprimanded for any mistake


  6. Helpful (1)

    "HR Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA

    I worked at TSA (Transportation Security Administration) full-time (More than 10 years)

    Pros

    The pros for working for the TSA are that there is potential to learn a lot about airport operations. You get to meet and interact with a many different people from different walks of life.

    Cons

    The cons started to outweigh the pros in many ways!! The Manangement there is callous and have been known to be vengeful. They take things personally and take it out on the staff. You are not expected to call out or have family emergencies. Those kind of incidents are seen as a weakness. If someone has an issue with you they will not stop until they find a way to bring you down. The attrition rate is extremely high there and nothing is being done to retain the staffing. I have learned the hard way that if the attrition rate is high with any company you should probably rethink working for that company.

    Advice to Management

    Start listening to the concerns of your staff and learn to be fair when someone comes to you for help. Don't ignore them and certainly don't make the situation worse by making them feel like they have no right to want a better place to work.


  7. "TSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LTSO in Columbus, OH
    Current Employee - LTSO in Columbus, OH

    I have been working at TSA (Transportation Security Administration) full-time (Less than a year)

    Pros

    -Able to transfer every calendar year
    -Great benefits
    -Easy promotions

    Cons

    -Inconvenient schedule
    -Public outcry
    -Mundane work
    -Most be adaptive to change

    Advice to Management

    More staffing

  8. Helpful (2)

    "Don't Bother, it will take years off your life!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Security Manager in Spokane, WA
    Former Employee - Transportation Security Manager in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TSA (Transportation Security Administration) full-time (More than 10 years)

    Pros

    Health and Retirement Benefits

    Cons

    Dishonest management, unethical management, inconsistencies throughout the nation, unrealistic performance rating system, pay scale doesn't allow for pay increases over time served, high stress level, short staffing, disregard for personnel, negative public perception, the list is too long.


  9. "Government Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration) full-time

    Pros

    Benefits, opportunities to get into other government jobs.

    Cons

    Hours and days of work. A lot of physical work and mental work for low pay.

    Advice to Management

    For the most part, management is very good.


  10. Helpful (1)

    "Decent pay, low moral."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSO (Transportation Security Officer) in Inglewood, CA
    Current Employee - TSO (Transportation Security Officer) in Inglewood, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than 3 years)

    Pros

    Decent pay. Lots of benefits including retirement plans, health benefits, and government employee discounts.

    Cons

    Low moral. Not a lot of support from upper management.


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