TSA (Transportation Security Administration) Reviews | Glassdoor

TSA (Transportation Security Administration) Reviews

Updated January 21, 2019
1,015 reviews

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2.8
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Peter Neffenger
144 Ratings

Employee Reviews

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Pros
  • "good benefits, you are a government employee" (in 97 reviews)

  • "Good pay for only requiring a high school diploma" (in 75 reviews)

Cons
  • "Part Time is tough to make ends meet with pay" (in 48 reviews)

  • "lack of work/life balance, mandated overtime" (in 17 reviews)

More Pros and Cons

  1. "Overviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everything i loved the job

    Cons

    People are a little stubborn

    Advice to Management

    None


  2. "TSA is Challenging in many ways, but can also be rewarding sometimes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisory Transportation Security Officer in Bwi Airport, MD
    Current Employee - Supervisory Transportation Security Officer in Bwi Airport, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than 8 years)

    Pros

    Descent pay, great health benefits, good work experience, growth opportunities if you apply yourself, great way to try and network, and a steady income.

    Cons

    Possibility of being furloughed (non-pay work status), inconsistency of procedures, poor management, lack of value given to dedicated officers of each rank, voices not heard to change the negative environments.

    Advice to Management

    Show more appreciation to your workers, especially Supervisors. They do so much in a day it's amazing how much get done. Try to resolve and see if you can workout issues first, instead of walking workers out the door (firing large amounts of workers). Take responsibility of your corrective discipline and not have it pinned all on the Supervisors. Give hope to new hires, showing them that they can make it as an employee. Be more positive during briefings, and offer your officers rewards. Make the job a place where people actually want to work and don't mind staying over for you and not because they are forced. When these things are corrected and worked upon, I see great things in TSA's future!

  3. Helpful (1)

    "What you make of it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Transportation Security Officer in Seattle, WA
    Current Employee - Lead Transportation Security Officer in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than 3 years)

    Pros

    I've been with TSA for 3 years now and I think the experience is what you make it. I see this as a training ground to learn how to interact with people from all different walks of life. I take my job very seriously.
    *Meeting new people
    *Different challenges everyday
    *Unlimited opportunities to move up in agency
    *Understand the mission
    *Considered a Hero daily

    Cons

    *Work hours
    *Shortage of Officers
    *Pay
    *Media Coverage


  4. "Great avenue to make meaningful contributions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Manager in Fort Lauderdale, FL
    Current Employee - Training Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than 10 years)

    Pros

    Stability, Promotion Potential, and a genuine opportunity to affect positive change.

    Cons

    Typical, sluggish government agency, susceptible to stereotypical issues.


  5. "Tsa manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher in Indianapolis, IN
    Former Employee - Teacher in Indianapolis, IN

    I worked at TSA (Transportation Security Administration) part-time (More than 10 years)

    Pros

    Great work environment

    Cons

    Long hours & long travel time

    Advice to Management

    Respect employees


  6. "Stepping Stone, but Not Much More"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Security Officer in Atlanta, GA
    Former Employee - Transportation Security Officer in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TSA (Transportation Security Administration) part-time (Less than a year)

    Pros

    -Federal government employment
    -Retirement savings plan
    -Some room for advancement
    -Relatively good pay for part-time employment with full time benefits
    -Flexible shift options
    -Provides all uniforms and equipment

    Cons

    -Federal agency, but not on the same GS pay scale as all other agencies so sufficient pay is lacking
    -Room for advancement is based on politics/the good ol' boy system and not solely on performance and integrity
    -Terrible employee parking contract options, MARTA accessibility is good though if you live on the service line

    Advice to Management

    -Conduct and integrity check from top down
    -Hold all personnel equally accountable
    -Reinstate a better fraternization policy


  7. "Job Is Rewarding If You Let It Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Transportation Security Officer in Chicago, IL
    Former Employee - Lead Transportation Security Officer in Chicago, IL

    I worked at TSA (Transportation Security Administration) full-time (More than 3 years)

    Pros

    Great pay. Great Benefits. Great team to work with. Fast paced. Routine based, but can change quickly. Advancement opportunities galore.

    Cons

    Long stressful days if you do not have patience or customer service skills. Job is security based, but customer skills are definitely necessary. Coworkers tend to lack this skill a lot.

  8. "Great Agency to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tso in Seattle, WA
    Former Employee - Tso in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TSA (Transportation Security Administration) (More than 3 years)

    Pros

    Health Care, benefits, and long term career growth

    Cons

    Hours, shift work, parking and commute


  9. "It doesn’t have to be a bad gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Long Island City, NY
    Current Employee - Anonymous Employee in Long Island City, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than a year)

    Pros

    Stability, benefits, easy, co workers, making a difference

    Cons

    Management, testing, low pay, not on gs scale, no respect

    Advice to Management

    Try to make your officers better rather than eliminate those who mess up


  10. "Good place for a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Security Officer in Honolulu, HI
    Former Employee - Transportation Security Officer in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TSA (Transportation Security Administration) full-time (More than a year)

    Pros

    This job can pay for some expenses while you hunt for your dream job,

    Cons

    Security and benefits may reduce your courage to take risks.