TSA (Transportation Security Administration) Reviews | Glassdoor

TSA (Transportation Security Administration) Reviews

Updated January 14, 2018
833 reviews

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2.5
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Peter Neffenger
88 Ratings

833 Employee Reviews

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Pros
Cons
  • If you are assigned in a small airport only part-time is offered (in 45 reviews)

  • The work life balance is way off due to the rough work hours (in 15 reviews)

More Pros and Cons

  1. "Tso"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration) full-time

    Pros

    Good benefits and you will be working for the government

    Cons

    Dealing with the traveling public


  2. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TSA (Transportation Security Administration) full-time

    Pros

    Easy to get into. Great pay. Flexibility. Recources. Benefits.

    Cons

    Favoritism can get you fired or promoted. Management can be more organized. Morning shift is full of miserable people.

    Advice to Management

    Hold all your employees accountable. Dont play favorites.

  3. "Screen passengers and baggage for explosives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Philadelphia, PA
    Current Employee - Tso in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The co workers become family. Overtime I️n the summer and peak traveling season. Resume builder. A foot in the federal government

    Cons

    The hours aren’t to die for. 4am-1230 or 1200-830pm.. bad morale due to bad supervisors and managers. Passengers can be frustrating at times

    Advice to Management

    Implement things to help lower level employees


  4. "Good benefits and 401k matching up to 5%"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Security Manager in Phoenix, AZ
    Former Employee - Transportation Security Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TSA (Transportation Security Administration) full-time (More than 10 years)

    Pros

    Opportunity to advance if you are willing to move and provides a foot into other government jobs if you are interested. Provides a defined pension in retirement which is a great benefit especially when coupled with the TSP (401k)

    Cons

    Sometimes traveling public are not the nicest people and dealing with the public has its challenges. During high travel times like the holidays it can bet very busy


  5. "TSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TSA (Transportation Security Administration) full-time

    Pros

    Good benefit and pay is ok

    Cons

    A lot of red tape/ supervisor that are newly hired need training


  6. "decent job, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at TSA (Transportation Security Administration) full-time

    Pros

    good pay, bonuses if you work hard, uniforms provided/ you can purchase more if you want, paid training, PTO, lots of holidays paid, paid sick time, easy to advance

    Cons

    Leadership leaves something to be desired, planning for busy days doesn't happen well, managers say they care, but show that they dont

    Advice to Management

    keep your word to employees, listen when you are being told that officers are being stretched too thin.


  7. Helpful (1)

    "Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Officer
    Current Employee - Officer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TSA (Transportation Security Administration) part-time (More than a year)

    Pros

    Great Stepping stone for other federal Jobs. I have been with Tsa for 1 Year and already had multiple interviews for other Federal Jobs so far.

    Cons

    Good Luck getting Full Time.

  8. "A decent stepping stone for future opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Officer
    Former Employee - Officer

    I worked at TSA (Transportation Security Administration) full-time

    Pros

    Working at this organization really allows one to interact with many interesting individuals from different backgrounds and countries. Employment also allows one to apply to better jobs in the government sector, which aren't available to civilians. At large airports, the workforce is very large, allowing one to meet and work with many awesome individuals.

    Cons

    As one of the newest organization, it doesn't receive the credit it deserves. The work schedule may be stressful as the start/end times are at very odd hours causing conflicts outside of work. As a job working with the public, who at times can be unappreciative of the work one must do , you REALLY must have VERY THICK skin.


  9. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSO (Transportation Security Officer) in Atlanta, GA
    Current Employee - TSO (Transportation Security Officer) in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than a year)

    Pros

    There is Plenty of overtime in Atlanta and plenty to go around. Time flies since you are the busiest airport in the world.

    Cons

    Clashing of leads and supervisors. There isn't much but it's a repetitive job and you are on your feet a lot.


  10. Helpful (1)

    "Not worth it for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TSA (Transportation Security Administration) full-time

    Pros

    Good benefits and consistent breaks

    Cons

    Bad management and work hours


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