TSA (Transportation Security Administration) Reviews | Glassdoor

TSA (Transportation Security Administration) Reviews

Updated July 15, 2018
918 reviews

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2.7
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Peter Neffenger
111 Ratings

918 Employee Reviews

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Pros
  • "good benefits, you are a government employee" (in 85 reviews)

  • "Good pay, great benefits; Depending at what airport you work it can be a lot of fun;" (in 69 reviews)

Cons
  • "If you are assigned in a small airport only part-time is offered" (in 46 reviews)

  • "The work life balance is way off due to the rough work hours" (in 15 reviews)

More Pros and Cons

  1. "None"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration) full-time

    Pros

    Good pay in Bay area

    Cons

    Shift hours ....long process for hiring.


  2. "Transportation Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Security Officer in Jacksonville, FL
    Former Employee - Transportation Security Officer in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TSA (Transportation Security Administration) part-time (More than a year)

    Pros

    You belong to the TSA family - you will meet a lot of great co-workers. Good benefits. A lot of overtime opportunities. Competitive starting pay.

    Cons

    A lot of micromanagement. You have to deal with the flying public. The schedule does not provide a good work/life balance. At my airport you either started work at 3:30-4 in the morning or you came in and worked from noon to night. Either way, you will be tired ALL the time. Schedules and days off are based off of seniority. All the senior officers who have been there since roll-out have holidays and weekends off. Asking for a day off is almost impossible. Probation is 2 years long.

    Advice to Management

    Have a little trust in your employees and stop nit-picking about small stuff. Stop treating everybody like they are up to no good. It decreases morale.

  3. Helpful (2)

    "TSO"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at TSA (Transportation Security Administration) part-time (More than a year)

    Pros

    great pay for part timers, benefits were amazing, schedule bids helped keep consistency, opportunities for advancement

    Cons

    management is very unreasonable, was not compassionate about medical issues/time off request, threats of termination if you missed days before your 2 year probation


  4. "Entry level federal Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Security Officer in Miami, FL
    Former Employee - Transportation Security Officer in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TSA (Transportation Security Administration) full-time (More than 5 years)

    Pros

    Amazing benefits for retirement, medical, vision, dental and life insurance, room to grow, offer part time hours.

    Cons

    The schedules can be tough depending on airport hours


  5. Helpful (1)

    "Transportation Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Baltimore, MD
    Current Employee - Tso in Baltimore, MD
    Recommends

    I have been working at TSA (Transportation Security Administration) (Less than a year)

    Pros

    Good job satisfaction working for DHS keeping travelers safe.
    Good pay with no degree or experience needed.

    Cons

    Extremely lengthy and confusing hiring process. You apply for the job and once you get the offer you into a ready pool for assignment where you might not hear from them up to a year.


  6. "A foot in"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration) part-time

    Pros

    A foot in the door

    Cons

    Rude passengers. Not the best retirement system.

    Advice to Management

    No advice to managers. Lots of variations between managers and airports


  7. Helpful (1)

    "Transportation Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Security Officer in Los Angeles, CA
    Current Employee - Transportation Security Officer in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than 3 years)

    Pros

    This job is great for those who enjoy working with the public. Co-workers are great. The pay is okay but you recieve a $1500-$3000 bonus before Christmas. This depending on your performance review. Also, the TSA has an alliance with universities to offer 70% tuition discount, up to a master’s.

    Cons

    You will get terminated if you are late or absent too many times. If you call out once a month, that is a problem. If management doesn’t like you, there is even a bigger problem.
    You will have to travel to Georgia for 2 weeks during the training program. If you have kids or another job, this will be a problem for some.

    Advice to Management

    Do not allow favoritism. Also, make sure you are fair. Do not hand out LOR’s and LOC’s like they are nothing. They tarnish an employees record that will prevent them from doing anything within the agency.

  8. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TSA (Transportation Security Administration) full-time (Less than a year)

    Pros

    Ability to advance, benefits and learning opportunities

    Cons

    hours, lack of a sense of comraderie

    Advice to Management

    listen


  9. "TSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Long Beach, CA
    Current Employee - Tso in Long Beach, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than 8 years)

    Pros

    Competitive salary, wage and/ or bonuses.

    Cons

    Too many changes in procedures..

    Advice to Management

    To be consistent and fair.


  10. Helpful (1)

    "I worked hard, I don’t miss it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at TSA (Transportation Security Administration) full-time (More than 10 years)

    Pros

    Pay- I was satisfied with my salary.
    Cash Awards-the agency gives out cash awards 1 to 2 x a year.
    Airport Perks- don’t have to wait on security lines when you travel.
    Interesting - they were a lot of interesting things that would go on, never a dull moment.
    Good payed time off.

    Cons

    Workload-if you are part of the administrative staff they work you to death.
     There tends to be a lot of favoritism.


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