TSA (Transportation Security Administration) Reviews | Glassdoor

TSA (Transportation Security Administration) Reviews

Updated April 28, 2017
695 reviews

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695 Employee Reviews

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Pros
  • Good benefits even as a part timer (in 65 reviews)

  • Good pay, good health benefits, great co workers (in 54 reviews)

Cons
  • you have to start as a part time Office (in 41 reviews)

  • The work life balance is way off due to the rough work hours (in 13 reviews)

More Pros and Cons

  1. "Not A Life I Wish Upon Anyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TSO (Transportation Security Officer) in Portland, ME
    Former Employee - TSO (Transportation Security Officer) in Portland, ME
    Doesn't Recommend

    I worked at TSA (Transportation Security Administration) part-time (More than a year)

    Pros

    -Meeting people from all different backgrounds
    -Earning more than minimum wage
    -Ability to transfer to different parts of the country
    -Health benefits at part-time

    Cons

    -Depending on the airport you may be treated like a number
    -"Smoke and Mirrors" Agency.
    -Unless you sleep your way to the top, good luck getting promoted.
    -AIT machines miss fat wallets. Enough said.
    -Not a professional establishment/Very corrupt.
    -The general public will hate you.

    Advice to Management

    You really need to work at the checkpoint to fully experience the amount of stress TSOs face on a daily basis. Also, janitors bring home all that expensive "explosive" jelly/peanut butter dropped in the waste bin at the end of the day.


  2. "TSO"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Jamaica, NY
    Current Employee - Tso in Jamaica, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than 8 years)

    Pros

    You get paid some money to help with bills and there are decent federal benefits. Uniforms help so you don't have to buy clothes for work.

    Cons

    You get fired rather easily, Unappreciated, Horrible management, Pay sucks, yearly tests to keep your job,
    Hard to get an increase,Officers are looked down upon by EVERYONE, horrible hours, constant nitpicking, self esteem drops.

    Advice to Management

    Get an education.
    Learn how to tell the truth. #1
    Learn how to treat people with kindness and appreciation.
    Youre not all that, you just are not uniformed.
    Learn the job before you criticize those doing the job.
    What comes around goes around even goes for YOU.


  3. "Working for TSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Security Officer in Dallas, TX
    Former Employee - Transportation Security Officer in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at TSA (Transportation Security Administration) full-time (More than 5 years)

    Pros

    Easy work, Good pay, Able to choose own schedule based off seniority.

    Cons

    Incompetent scheduling and management, mental fatigue, constant abuse

    Advice to Management

    Treat employees like actual people, and not cogs in the machine. Show respect, and prove you have earned your positions.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "An attempt at real federal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Monroe, WA
    Current Employee - Anonymous Employee in Monroe, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than 8 years)

    Pros

    The fellow officers, we are a brotherhood/sisterhood

    Cons

    The management, the hours, the lack of pay, the lack of qualified applicants

    Advice to Management

    find a job in customer service, leave security


  6. "Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Dulles, VA
    Former Employee - Security Officer in Dulles, VA
    Doesn't Recommend

    I worked at TSA (Transportation Security Administration) full-time (More than a year)

    Pros

    early shifts that allow to get off at 2p

    Cons

    Everything. breaks were not full 30 minutes. break room unkept and unclean. management was unreasonable with request to stay late sometimes 1a. knew many people who would get fired or put on leave restriction for 2 min late to work when the train was delayed. no room for advancement. not permitted to take time off--accumulated over 100 hours of annual leave that I could not use.


  7. Helpful (1)

    "Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Cleveland, OH
    Current Employee - Tso in Cleveland, OH
    Recommends
    Positive Outlook

    I have been working at TSA (Transportation Security Administration) full-time (More than 10 years)

    Pros

    Coworkers/ Hours /vacation time /flexibility/ job security

    Cons

    Some of the downsides are the early or late hours and passengers can be trying sometimes.


  8. "FT benefits for PT work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Pittsburgh, PA
    Current Employee - Tso in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TSA (Transportation Security Administration) part-time (More than 3 years)

    Pros

    Good pay, good health benefits, great co workers

    Cons

    shift work, shift could start at 3AM


  9. "TSO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSO (Transportation Security Officer) in Dallas, TX
    Current Employee - TSO (Transportation Security Officer) in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible job schedule, Decent pay

    Cons

    Rude passengers, Job stress, Physically and mentally tiring

    Advice to Management

    stop treating TSO's as bodies


  10. "Its a job"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSA (Transportation Security Administration) (More than 10 years)

    Pros

    you have a federal job

    Cons

    management suck sometimes but thats like most jobs

    Advice to Management

    take care of your employee


  11. "TSO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Colorado Springs, CO
    Current Employee - Tso in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook

    I have been working at TSA (Transportation Security Administration) full-time (More than 5 years)

    Pros

    Decent pay
    Nice location
    Government job
    Decent benefits
    Decent hours

    Cons

    No promotion potential
    Not the same benefits as most federal agencies
    Not GS
    Limited pay potential
    Terrible management

    Advice to Management

    Change management model and work the employees.


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