TSA (Transportation Security Administration) Reviews | Glassdoor

TSA (Transportation Security Administration) Reviews

Updated July 25, 2017
740 reviews

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740 Employee Reviews

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Pros
  • Good benefits even as a part timer (in 72 reviews)

  • Great Benefits even for part timers (in 57 reviews)

Cons
  • If you are assigned in a small airport only part-time is offered (in 43 reviews)

  • The work life balance is way off due to the rough work hours (in 14 reviews)

More Pros and Cons

  1. "Good entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LTSO in Sterling, VA
    Current Employee - LTSO in Sterling, VA
    Doesn't Recommend

    I have been working at TSA (Transportation Security Administration) full-time (More than 3 years)

    Pros

    Good health benefits and retirement package.

    Cons

    Poor management, poor work schedule choices.


  2. "Low $20 for overpressure works rules to get you fired .A dead-end career atTSA."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Average health insurance coverage
    TSP 5 % saving
    If you know someone in the management, you will get away with murder.

    Cons

    TSA management doesn't care about you or any TSA officers. They don't care!
    Overtime hours will pay lots of taxes
    Bonus will pay lots of taxes
    Low $20 for lots of overpressure works rules to get you fired careless micro management lie to TSO work like a dog easily got criticize &fired. No teamwork Treat 10years TSO like a threat if wanna get him fired. Made new hires run bins. It's a dead-end career w/ TSA.

    Advice to Management

    If management sincerely do care about the security at the airport, they should not treated TSO badly (no appreciation, no understanding, no recognition)
    Because without officers there's no security at the airport.

  3. "TSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great medical Benefits, get to see interesting people come through the checkpoint, awesome people to work with

    Cons

    hard to get vacation time, on occasion you will get irate passengers, some that feel they are privileged, and ones that plain out stink


  4. "Not a good idea"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso
    Current Employee - Tso
    Doesn't Recommend

    I have been working at TSA (Transportation Security Administration) part-time

    Pros

    Benefits even at pt, pay is alright.

    Cons

    Schedule is not a good one. Some can make it work, but it's definitely not for everyone.

    Advice to Management

    Talk to your employees and see what's not working.


  5. "Lead Transportation Security Officer LTSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Transportation Security Officer
    Former Employee - Lead Transportation Security Officer
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Good pay, Great benefits, Uniform Allowance, some Overtime if wanted especially in season.

    Cons

    Scheduling, best schedules and vacations go to staff with seniority. Work life balance


  6. "Run, and run fast."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Las Vegas, NV
    Current Employee - Tso in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TSA (Transportation Security Administration) full-time (Less than a year)

    Pros

    The schedule is set, your days are your days and that doesn't change, the benefits are decent and the starting pay is alright.

    Cons

    The management does whatever they want, the supervisors are slave drivers and the coworkers are out to get you at all times. Don't make a mistake or you won't get your raise for another year, also they'll fire you for picking up change on the ground.

    Advice to Management

    Hire more people, stop acting like children, start showing some appreciation for the work force that does your job for you.


  7. Helpful (1)

    "Behavior Detection Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavior Detection Officer in Denver, CO
    Current Employee - Behavior Detection Officer in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSA (Transportation Security Administration) full-time (More than 8 years)

    Pros

    The hours, pay and benefits are good along with engaging passengers, employees and other agencies. The people I work with and my senior officers are easy going and most of the time fair.

    Cons

    Distance from home and the hours on the road each week are hard to reconcile let alone the wear and tear on the car. Parking and fuel consumption are also reasons that reduce the desirability of this job.

    Advice to Management

    Keep up the great work....... this job is worthwhile and important.

  8. "Be ambitious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Management in Orlando, FL
    Former Employee - Senior Management in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TSA (Transportation Security Administration) full-time (More than 10 years)

    Pros

    cutting edge aviation security organization. personal ambitions who inspire can exceed expectations.

    Cons

    hours can be long and overwhelming. process can be repetitious if personal ambition does not allow you to explore other avenues and opportunities.

    Advice to Management

    engage employees; expressing appreciation for a job well done will inspire employees.


  9. Helpful (1)

    "Tso"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TSO (Transportation Security Officer) in San Diego, CA
    Former Employee - TSO (Transportation Security Officer) in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Federal pension, fast paced environment. First responder.

    Cons

    Local management has a long way to mature. They tend to make up rules to their benefit. Annual testing stressful especially if you fail 3 times you're out!

    Advice to Management

    Be better to your people. Morale and encouragement go a long way. Front line work is not easy. Take your jacket suit off, and help out!


  10. "Tso"

    StarStarStarStarStar
    Former Employee - TSM in Bangor, ME
    Former Employee - TSM in Bangor, ME
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TSA (Transportation Security Administration) part-time (More than 8 years)

    Pros

    Good benifits. Pension, retirement plan. Great medical insurance. Job is not hard but a lot of rules to follow. Comfortable working conditions

    Cons

    Low morale, short staffing, unable to get time off. Government bureaucracy slows any type of progress. Pay is not impressive for the hours you have to work.


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