TSR Consulting Reviews | Glassdoor

TSR Consulting Reviews

Updated August 14, 2017
13 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
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Joseph F. Hughes
7 Ratings

Employee Reviews

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  1. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSR Consulting as a contractor

    Pros

    Excellent Company to work for and grow your career

    Cons

    The company supports furthering your future

    Advice to Management

    N/A


  2. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSR Consulting full-time

    Pros

    Good clients, recognizes hard work and very customer driven

    Cons

    Extremely metric driven, all companies are

  3. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Service Representative in Alpharetta, GA
    Current Contractor - Customer Service Representative in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSR Consulting as a contractor (Less than a year)

    Pros

    Recruiters are always there to answer any question or address concerns you may have. Payroll is process in a timely fashion...

    Cons

    Give clarification of contract expectations like hours and schedules.


  4. Helpful (1)

    "Financial Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Atlanta, GA
    Current Contractor - Anonymous Contractor in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at TSR Consulting as a contractor (Less than a year)

    Pros

    They get you a job.

    Cons

    They have odd pay schedules and promise to much upgrong. I was told there will be overtime....no overtime. I was told the contract was going to be 6 months.....nope that was a lie.

    Advice to Management

    STOP OVER PROMISING!!!!


  5. Helpful (1)

    "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant/Girl Friday in Edison, NJ
    Former Employee - Administrative Assistant/Girl Friday in Edison, NJ
    Recommends
    Approves of CEO

    I worked at TSR Consulting full-time (More than 3 years)

    Pros

    Great company to work for! The owner/President, Chris Hughes, was a wonderful person to work for.

    Cons

    Traveling was too far for me; 60 miles one way, but I loved it there so I did it for 3 years.

    Advice to Management

    Keep up the good work!!

    TSR Consulting Response

    Oct 19, 2016 – Managing Director

    Thank you for the comments and your dedication to the job while you were with us.


  6. "Litigation Paralegal"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Worked diligently to get me the contract position.

    Cons

    No cons. well accept the odd pay periods...

    TSR Consulting Response

    Oct 19, 2016 – Managing Director

    Thank you for the comment and your excellent work on the assignment. Sorry that you felt the
    pay periods were different that what you have experienced in the past, but we find that our payroll... More


  7. Helpful (7)

    "Not contractor advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None
    Weird pay periods are common

    Cons

    No holidays, even Robt Half pays 2-3
    Their take is 28% off top
    You do the work they draw the commission
    So a $65 per hr job gets you $46 per hr ...so TSR gets $18.20 per your one hour of work $3130 per month for doing nothing
    Check out RMS

    Advice to Management

    Be a worker advocate
    Dont t side with client on ever issue
    Besides you are taking workers 28% of every HOUR worked
    Stop brown nosing clients you aren't interested in worker, just your commission
    Stop the early Sunday morning calls... Really 7:30AM ...you that starved for commission

  8. Helpful (6)

    "Contractor"

    StarStarStarStarStar
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend

    I worked at TSR Consulting as a contractor

    Pros

    The recruiter and/or account managers are generally friendly people.
    Compensation/Salary is decent.
    Provide very basic (VERY) and minimal insurance coverage.

    Cons

    Recruiters/Account Managers are not concerned with professional advancement. They are looking to fill the position to get their monetary award. They are not concerned with ensuring you are the right person for the position, you can be way overqualified and they will tell you it's a "great opportunity." Once you get selected and placed at a location, you will not hear from them again, and the same goes when your position is ended early. If you are looking for contract positions, I would not go with the TSR. There are much more reputable recruiting and staffing agency out there...go with them. Oh! And, they will call your phone NON-STOP...back to back to back...And after a few times the account manager will start calling. that was really annoying. It rubbed the wrong way initially, and I should have taken heed and ran far in the other direction.


  9. Helpful (4)

    "Could do much better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Account manager seems to be generally interested in what you have to say.

    Cons

    Not enough opportunities available. They don't work hard if you assignment ends and you are looking to move into another. They just wait until it ends which leaves you out until you pick something else up.

    Advice to Management

    n/a


  10. Helpful (11)

    "Great recruiters. Senior sales team is comfortable and not very hungry. 90% VMO Business - not direct relationships."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Recruiter in New York, NY
    Current Employee - Technical Recruiter in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TSR Consulting full-time (Less than a year)

    Pros

    Base salary was competitive compared to the competition. Commission structure is great on the business development side; it is average for the recruiters. It is almost impossible to get fired.

    Cons

    As a recruiter, I had 19 starts in 8 months. Anywhere else, these numbers would indicate success. However, the environment and management were extremely difficult to deal with and not worth the headache. Be very careful if you are considering an opportunity here, as the management will oversell you the opportunity. I was excited to come work here, but in the end was very disappointed with the company, their antiquated processes, and the unprofessional management.

    Management micro manages the recruiting team to an extreme. Metrics are reviewed on a daily basis. For example, recruiters are expected to have 2 submittals per day. As a general rule of thumb, this is completely normal. However, in the event that you do not have your 2nd submittal by 2:00 that day, you must meet with management to explain why. It does not matter if you exceeded your submittal numbers from the day before, you are still expected to go in for a meeting if you do not have your daily submittals. Most other agencies review metrics weekly, and some others only review monthly numbers. This is a more efficient way of looking at metrics since no one can guarantee daily numbers when there are so many variables recruiters deal with on a day to day basis.

    TSR does almost all VMO business with little to no manager relationship driven reqs or accounts. They still manage to have a good number of consultants on billing, but as a recruiter, submitting into the black hole of the VMO portal is never a good motivator since we can never guarantee our candidates feedback or interviews. The fixed markup contracts that TSR has with a lot of its clients are not favorable at all. Other agencies get much higher spreads with the same accounts.

    Management holds daily req meetings with the recruiters that are longer than necessary and for the most part, ineffective. Meetings are at a different time every day (usually around lunchtime but as late as 4:30), and the manager announces the meeting anywhere from 5 minutes to 2 hours before the meeting. Then the manager is anywhere from 5 minutes to 3 hours late for the actual meeting, so this makes it extremely challenging to plan your day in terms of scheduling calls or even leaving for a quick lunch break. It is no problem if the manager is late for the meeting, but if one of the recruiters is late for the meeting, even due to a work related call, you should expect a long lecture/scolding.

    I won't disclose the exact commission plan, but I will say that there is a huge discrepancy between the sales commissions and the recruiting commissions. TSR does make up for this in the base salary, so overall compensation is still decent. The biggest con for the commission structure is that the company does deals where the spread is so low, that they are "non-commissionable," meaning the company will still get paid for that consultant but the recruiter does not earn any commission. In an industry where the opportunity to earn more through making commissions is one of the biggest draws, this is completely backwards and does nothing for a recruiter's morale.

    The division of responsibilities definitely favors the sales side. For TSR's larger accounts, there is a specific workflow diagram to be followed when a new requisition is released. This involves detailed instructions on what each person is responsible for when a req comes out. First, the admin enters the job into the ATS. Then the recruiter logs into the client portal to find the job description and tailor the online job posting. The recruiter sets up the search, calls/emails the candidates, and sends submittals to the admin. The admin then enters the submittal into the client portal. After submitting, it is the recruiter's responsibility to check the client portal for updates/interview requests. The recruiter handles all interview scheduling with the candidate and the VMO. The sales person is not even in the diagram, so that person has no responsibilities when a req is released. However, they still earn commission if the req gets filled. They're simply not a part of the work flow.

    Lastly, as a best practice, I usually try not to work with 3rd party staffing agencies as that can be a bigger headache than it is worth, unless it is for a niche skillset or extremely low bill rate. This is not the norm at TSR, and often times, they use 3rd parties just to get a req covered quickly and for submittal metrics. Unfortunately, this is seen as a necessary evil at TSR, whereas at other agencies, it is something that management encourages their recruiters to avoid at all costs.

    Advice to Management

    Listen to your recruiters. Hold your sales team accountable. Consider making a lot of changes if you would like to remain competitive and retain good people. Your competition offers better perks, better health benefits, higher commission, work from home options, commuter reimbursement, nicer work environments, and better reqs (manager contact, heads ups/exclusives, guaranteed interviews and feedback, higher markups, etc). Also, your competitors offer their consultants better benefits and direct deposit. As a recruiter, it is hard to explain to consultants why we don't offer them this when there are plenty of agencies that do.