TSYS Merchant Solutions Reviews

Updated May 1, 2020

To filter reviews, or .
2.7
38%
Recommend to a Friend
66%
Approve of CEO
TSYS Merchant Solutions Chairman & CEO Philip W. Tomlinson (no image)
Philip W. Tomlinson
45 Ratings
Pros
  • "Great benefits and great supervisors(in 7 reviews)

  • "Decent training, good benefits, can move throughout the company(in 7 reviews)

Cons
  • "Clients calling customer service are rushed through call without resolution on a regular basis(in 7 reviews)

  • "TSYS kicked nearly 1000 Omaha employees in the butt and laid them off(in 7 reviews)

More Pros and Cons
  1. "Outstanding Work Ethic"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS Merchant Solutions full-time for more than 10 years

    Pros

    Fair, Equitable, Challenging, Diverse

    Cons

    Communications across global facilities can be difficult

  2. "Account Executive"

    2.0
    Current Employee - Account Executive in Hinesville, GA

    I have been working at TSYS Merchant Solutions full-time for more than 8 years

    Pros

    Good money after your base is built

    Cons

    Not guaranteed to you build your base

    Continue reading
  3. "Great place, great people."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Atlanta, GA

    I worked at TSYS Merchant Solutions full-time for more than 10 years

    Pros

    Excellent company, good pay and benefits.

    Cons

    They closed our office.

  4. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Newark, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TSYS Merchant Solutions full-time for more than 3 years

    Pros

    Decent training, good benefits, can move throughout the company

    Cons

    lots of management changes from the top down

  5. "Ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSR-1 in Columbus, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TSYS Merchant Solutions full-time for more than a year

    Pros

    Learned a new computer program

    Cons

    Pay Raises are a joke. Double attendance policy makes it hard to meet requirements if you fall sick or have appointments.

    Continue reading
  6. "Nice associates"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchant Advocate in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TSYS Merchant Solutions full-time for more than a year

    Pros

    TSYS has transformed with their purchase of TransFirst whom they adopted their sales program which was more advanced. More recently TSYS was purchased by Global Payments and I am not aware of the outcome of those sales cultures integrating.

    Cons

    The original TSYS is a rock solid platform but in my opinion the sales program could only improve as acquisitions and mergers continue in the card payments / fin tec space.

    Continue reading
  7. "i worked for TSYS for about two years the hiring process was fast"

    3.0
    Former Employee - Inside Sales Representative in Aurora, CO

    I worked at TSYS Merchant Solutions full-time for more than a year

    Pros

    the benefits and the pay

    Cons

    management have their favorites!! with a negative and draining environment

    Continue reading
  8. Helpful (1)

    "Great Company. Job just wasn't for me."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fraud Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TSYS Merchant Solutions full-time

    Pros

    Great benefits and great supervisors.

    Cons

    None that I can think of.

  9. "Good place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TSYS Merchant Solutions full-time for more than a year

    Pros

    They understood the value of marketing.

    Cons

    The company seemed very political, so almost as much time was spent working as navigating the corporate politics

    Continue reading
  10. "Great Environment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TSYS Merchant Solutions full-time

    Pros

    Good people, great atmosphere, good management

    Cons

    Sometimes the building would break.

Found 102 reviews