TSYS|Total System Services Reviews | Glassdoor

TSYS|Total System Services Reviews

Updated April 23, 2018
590 reviews

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3.0
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TSYS|Total System Services CEO Troy Woods
Troy Woods
223 Ratings

590 Employee Reviews

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Pros
Cons
  • It will be ok NO work life balance (in 17 reviews)

  • They don't even try to hide their "Good ole Boy" attitude (in 11 reviews)

More Pros and Cons

  1. "Fraud Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    you have a pretty flexible schedule

    Cons

    all of management is trash


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, GA
    Current Employee - Anonymous Employee in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time (Less than a year)

    Pros

    flexible schedules and a lot a vacation time

    Cons

    possible shift changes every quarter

  3. "Good Company but they are quick to do lay offs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Support Analyst in Columbus, GA
    Former Employee - Client Support Analyst in Columbus, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TSYS|Total System Services full-time (More than 5 years)

    Pros

    Great Benefits and great community of people to be around. The campus is a great place to work the location is wonderful.

    Cons

    You don’t get paid for the amount of work you do. I was at the help desk for 5 years and we assisted all of our clients and internal employees. We almost were never thanked for the work we did.

    Advice to Management

    It would be great for some that previously worked for the company to have second chances to work there. Years after one should be able to apply and not have to go through the previous management. People change.


  4. "Not a Career. Worked and Managed employees for 5 yrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TSYS|Total System Services full-time (More than 5 years)

    Pros

    Good colleagues, flexible work hours

    Cons

    Under paid, Bad Management, Sr.management has no clue how to move ahead technologically or retain good people. Kennesaw office had many senior people leave due to poor senior leadership. Mostly mainframe headed leaders running the business, trying to 'manage' old-way. Trying to be a 'Tech' co. not a real one.

    Advice to Management

    Get new leaders, retain best ones.


  5. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Omaha, NE
    Current Employee - Account Executive in Omaha, NE
    Approves of CEO

    I have been working at TSYS|Total System Services full-time (Less than a year)

    Pros

    Great people. Supportive. Encouraging. Great team work.

    Cons

    Ramp up period is a bit short for the industry.


  6. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst
    Current Employee - Programmer Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time (More than a year)

    Pros

    It's great to be a part of this company.

    Cons

    Still on the mainframe, but working on moving more and more to the distributive platform.


  7. "Work Anywhere but Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TSYS|Total System Services full-time

    Pros

    It's a paying job which is better than unemployment.

    Cons

    The company that time forgot. Lacking technology, good ol boy management styles, losing customers left and right and Sr. Managers seem OK with this. Nothing to offer customers in terms of new / improved services or technology. Do anything but work here.

    Advice to Management

    See the cons.

  8. "No Structure At All"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Analyst in Columbus, GA
    Former Employee - Fraud Analyst in Columbus, GA
    Doesn't Recommend
    Disapproves of CEO

    I worked at TSYS|Total System Services full-time (More than 3 years)

    Pros

    Great benefits and co workers are somewhat friendly

    Cons

    Leadership is horrible, overtime at any given time, ranking for shifts, incinitives are very little (.10-.30) 30 min lunches, the call center hires just about anybody


  9. "fraud analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Analyst in Columbia, SC
    Former Employee - Fraud Analyst in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TSYS|Total System Services part-time (More than a year)

    Pros

    The scheduling process is good and fair to everyone who is working hard.

    Cons

    Breaks and lunch were okay but would have been longer specially a 10 hour shift


  10. "Executive Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TSYS|Total System Services full-time (More than a year)

    Pros

    great on the issuing side

    Cons

    Very strained and disorganized on the aquiring side

    Advice to Management

    review today's MS market -


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