TSYS|Total System Services Reviews

Updated May 11, 2021

To filter reviews, or .
3.4
62%
Recommend to a Friend
72%
Approve of CEO
TSYS|Total System Services Chief Executive Officer Jeff Sloan   (no image)
Jeff Sloan
89 Ratings
Pros
  • "Employee Friendly company with a work life balance(in 98 reviews)

  • "good benefits and work environment(in 61 reviews)

  • Cons
  • "Work life balance, pay/ lack of bonus scheme(in 26 reviews)

  • "Pay is lower than in major cities because there is almost no competition in Columbus(in 22 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of TSYS|Total System Services and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Former Employee, more than 3 years
      Featured Review

      This is an amazing company to work for

      Jan 23, 2021 - Network Analyst Senior in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture and the people make this place amazing. Leadership deeply cares about you. Benefits are great

      Cons

      Constant organizational restructuring can really stagnate progress at times. This is referring the GTS/BTS (Technology) side of the house.

      1 person found this review helpful
    2. 5.0
      Current Employee, less than 1 year

      Great Company

      May 9, 2021 - Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Experience, pay, culture, innovative. Treats team members well.

      Cons

      None, loved working here the last 5 years.

      Be the first to find this review helpful
    3. 2.0
      Current Employee, more than 5 years

      The acquisition destroyed a once great company

      Apr 13, 2021 - Current Employee - Anonymous Employee in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people who are still here Fair compensation and benefits

      Cons

      This was a great company until we were purchased by Global Payments in 2019. Since then, our culture of people-centered payments and putting the customer first has been thrown out the window. They’ve enacted 3 voluntary retirement programs in the past year, enticing our most knowledgeable and most experienced employees who helped build this company to leave. All decisions are now made based on the bottom line and not what’s best for our clients. I used to feel secure in a job at a family-oriented company named one of the 100 best companies to work for. Now I’m just a number, name, and salary.

      Continue reading
      Be the first to find this review helpful
    4. 2.0
      Former Employee, less than 1 year

      Learn and move on

      Feb 11, 2021 - Software Engineer in Alpharetta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Celebrating holidays and events - flex teams - good camaraderie between coworkers - some very smart folks Overall - If you are a fresh grad, learn as much as you can until you find something better and move on. If you are older, don't care and just want a steady job until you retire (told to me by my actual manager), also a good place for you. If you are trying to build your career here, forget about it.

      Cons

      - Salary is below the current market rates. - Lack of management skills/soft skills among middle management in the Alpharetta branch due to promoting technical engineers to director/vp positions. - Lack of organization with namesake 'agile' implementation where the architects and seniors themselves don't follow the process. - Office politics and favoritism in the workplace - Pre-covid, employees were not allowed to work from home at all even though our jobs can easily be done from home and not enough time off comp. At least compensate FTEs for overtime work.

      Continue reading
      1 person found this review helpful
    5. 5.0
      Current Employee, more than 8 years

      The best!!!

      Apr 30, 2021 - Anonymous Employee in Fort Lauderdale, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Pay, they let you run your business. Always pay on time. Great with my customers!

      Cons

      The company will not do business with merchant that has low credit score.

      Be the first to find this review helpful
    6. 5.0
      Current Employee, less than 1 year

      One of the best places to work!

      Apr 30, 2021 - Associate Director User Experience in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People centered company with a lot of really smart folks, collaborating to solve complex problems

      Cons

      Can be very stale and stagnant at times

      Be the first to find this review helpful
    7. 5.0
      Current Employee, less than 1 year

      Excellent

      Apr 21, 2021 - Business Analysis Senior Analyst in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      less pay benefits and overtime pay

      Cons

      good job location away from big cities

      Continue reading
      Be the first to find this review helpful
    8. 5.0
      Former Employee, less than 1 year

      great company

      Apr 22, 2021 - Machine Operator in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits and hours and staff

      Cons

      great job in general positive place

      Be the first to find this review helpful
    9. 4.0
      Current Employee, more than 3 years

      Great Place to Work Needs More Diversity in Leadership

      Mar 3, 2021 - Senior Marketing Manager in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment and corporate culture.

      Cons

      Very limited diversity in leadership roles within the company.

      Continue reading
      Be the first to find this review helpful
    10. 4.0
      Current Employee, less than 1 year

      Overall good

      Apr 16, 2021 - Senior Software Engineer in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Job security, work life balance

      Cons

      Lower compensation, no relocation support if needed

      Be the first to find this review helpful
    Viewing 1 - 10 of 1,089 Reviews

    Popular Careers with TSYS|Total System Services Job Seekers

    Customer Service Representative
    Learn About the Job
    JobsSalariesInterviews

    Work at TSYS|Total System Services? Share Your Experiences

    or