TSYS|Total System Services Reviews | Glassdoor

Find your next job here

TSYS|Total System Services Reviews

Updated January 18, 2018
551 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
TSYS|Total System Services CEO Troy Woods
Troy Woods
201 Ratings

551 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • They don't even try to hide their "Good ole Boy" attitude (in 11 reviews)

  • Work life balance is very challenging in senior leadership positions (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (11)

    "Good place to work at, definitely recommended."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time

    Pros

    Shifting to a truly modern service company, embracing latest technologies. Good benefits package and decent salary, and accommodating for striking a good work-life balance.

    Cons

    Lots of procedures to comply with rules and regulations of the industry, sometimes make getting progress done frustrating.


  2. "Great people"

    StarStarStarStarStar
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Norcross, GA
    Former Employee - Anonymous Employee in Norcross, GA
    Recommends
    Approves of CEO

    I worked at TSYS|Total System Services full-time (More than 5 years)

    Pros

    Great people and room for growth

    Cons

    None. I enjoyed working there.

    Advice to Management

    None

    TSYS|Total System Services Response

    Nov 1, 2017 – Director, Talent Acquisition

    We take pride in our team members and their contributions on a daily basis to make us successful and help our clients meet the needs of their customers!

  3. "Fraud Analyst 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Analyst II in Columbus, GA
    Former Employee - Fraud Analyst II in Columbus, GA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at TSYS|Total System Services full-time (More than a year)

    Pros

    I received my first paycheck in the mail before my start date because I was hired at the cut off

    Cons

    It's a regular call center. If you stay in your cube and mind your own business like I did. It will be ok NO work life balance

    Advice to Management

    I left because of management. She was VERY unprofessional. She was allowed to bully employees...


  4. "AE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Commission structure for up front is good

    Cons

    Access to information. It's hard to get info on integrations

    Advice to Management

    Why is everything so segmented?


  5. "Fraud Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TSYS|Total System Services full-time

    Pros

    great job different scenarios daily

    Cons

    better work hours and treat your employees like you care


  6. "Ok not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Austin, TX
    Current Employee - Fraud Analyst in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time (More than 5 years)

    Pros

    Great pay great teams fun activities

    Cons

    High turn over rate. Not enough coverage per team


  7. "Associate Director Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Columbus, GA
    Current Employee - Associate Director in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time (More than 5 years)

    Pros

    Great environment, opportunity for personal growth.

    Cons

    Currently many changes in IT to include having to reapply for leadership roles.

  8. "Regional Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Account Executive in New York, NY
    Current Employee - Regional Account Executive in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time (Less than a year)

    Pros

    Friendly and fair benefits similar to most comparable sized companies

    Cons

    Not up to date on technology offerings in market thus falls behind the eightball for what's in demand in payments industry

    Advice to Management

    Keep up with newest technological advances to make TSYS more exciting and you will gain market share speedily


  9. Helpful (1)

    "Good company to work for. It’s pretty much a call center but they treat there employees well."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant Trainer in Broomfield, CO
    Current Employee - Merchant Trainer in Broomfield, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TSYS|Total System Services full-time (Less than a year)

    Pros

    Great benefits. Great environment. Never feel super overwhelmed. Company likes to provide free food. Starting pay is good, great for people who don’t have a degree to get a job in the call center.

    Cons

    Can’t get a lot of time off because only a certain amount of people can be off at once. Always busy.


  10. "Not the place to go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TSYS|Total System Services full-time (More than 10 years)

    Pros

    Decent Benefits, a few good people work there

    Cons

    Bad Pay, Over Worked, Failed Promises of Management, No Growth or Development, Rides on the Glory of the Old Days, No way to Break into Management

    Advice to Management

    Management is hopeless


Showing 551 of 572 reviews
Reset Filters