TSYS|Total System Services Reviews | Glassdoor

TSYS|Total System Services Reviews

Updated September 16, 2017
497 reviews

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2.9
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TSYS|Total System Services CEO Troy Woods
Troy Woods
171 Ratings

497 Employee Reviews

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Pros
  • good work life balance in this one (in 60 reviews)

  • Overall good company with good benefits (in 44 reviews)

Cons
  • Company culture is definitely small town Georgia, good-ole boy environment (in 11 reviews)

  • Work life balance is very challenging in senior leadership positions (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Good place to work at, definitely recommended."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time

    Pros

    Shifting to a truly modern service company, embracing latest technologies. Good benefits package and decent salary, and accommodating for striking a good work-life balance.

    Cons

    Lots of procedures to comply with rules and regulations of the industry, sometimes make getting progress done frustrating.


  2. Helpful (2)

    "A company trying to improve but losing itself in the process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time

    Pros

    TSYS has put a great deal of effort into taking care of its team members, especially in the last few years. They offering an outstanding healthcare package and retirement contributions.

    Cons

    Despite moves to combat this in recent years, TSYS has hiring/promotion practice in places that, unfortunately, make it harder to advance if you stay with the company than if you leave to work elsewhere and come back.

    Advice to Management

    Stop penalizing team members who choose to stay with the company to advance their careers. If someone has the experience and qualifications for a position, they should be just as eligible for it whether they are an external hire or someone already at the company but in a lower level of the same job tree.

  3. "Programmer Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Columbus, GA
    Former Employee - Programmer Analyst in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TSYS|Total System Services full-time (More than 5 years)

    Pros

    Great People with benefits as well as family balance.

    Cons

    Working long hours at times.


  4. Helpful (1)

    "Family friendly environment. Programmers, Businesses and Test Analyst are under appreciated. Moral at a all time low."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place to work. Office has good people and great environment. Benefits, supporting our community, learning new things to get the company up to date.

    Cons

    Leaders are not together. Assignment and goals can be driven in opposite direction. With not much loyalty or care for the workers so moral really low. Jobs being sent over to workers over seas.

    Advice to Management

    Listen to your workers. Speak up for workers and show some sign of loyalty and care for their well being.


  5. "Business Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSYS|Total System Services full-time

    Pros

    Conveniently located in the city

    Cons

    To Expecting the unexpected daily


  6. "Good Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aurora, CO
    Former Employee - Anonymous Employee in Aurora, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TSYS|Total System Services full-time

    Pros

    Worked with Sales team in Aurora, good group of folks.

    Cons

    Takes hard work to succeed.


  7. "IT"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSYS|Total System Services full-time

    Pros

    Good people with lots of technical knowledge

    Cons

    New upper management is very bottom line driven, people mo longer come first.

  8. "Quality Assurance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst
    Former Employee - Quality Assurance Analyst
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TSYS|Total System Services full-time (More than 10 years)

    Pros

    Some project areas were fun.

    Cons

    Not all project areas operated positively.

    Advice to Management

    Some need to learn how to Manage.


  9. Helpful (1)

    "Chargeback Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chargeback Specialist in McDonough, GA
    Current Employee - Chargeback Specialist in McDonough, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TSYS|Total System Services full-time (More than a year)

    Pros

    Provides the chance to advance in the company. Tsys also has a family like environment to help make employees feel comfortable in the work place.

    Cons

    Although the environment is friendly it can also be unprofessional at times. The amount of daily work provided is not equivalent to its pay.

    Advice to Management

    Be more understanding to employees


  10. Helpful (3)

    "Think twice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time (More than 8 years)

    Pros

    Friendly and talented colleagues. Benefits are good. A few leaders are superb and provide an environment for their team members flourish.

    Cons

    The majority of leaders favor employees that are suck-ups and yes-men/women. Immensely talented employees are overlooked or blatantly disparaged. I have witnessed leaders psychologically and emotionally abuse employees. Most promotions and raises go to the suck-ups as others have not received them in years. Communication is abhorrent. Too many leaders have management skills equivalent to a rock. Too many employees are over-worked.

    Advice to Management

    This company can do so much better and be so much more productive if you listen to your employees. The environment here is noxious. Get a team together and have one-on-one's with employees because most do not feel they are being heard. Many of the leaders here are hindering progress and growth because they are too arrogant to realize teamwork produces better results than a couple of people in an office with a closed door.


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