TSYS|Total System Services Reviews | Glassdoor

TSYS|Total System Services Reviews

Updated February 16, 2017
409 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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TSYS|Total System Services CEO Troy Woods
Troy Woods
125 Ratings

409 Employee Reviews

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Pros
  • Good benefits package and decent salary, and accommodating for striking a good work-life balance (in 51 reviews)

  • There are some really good benefits too like restaurant and gym discounts (in 38 reviews)

Cons
  • They don't even try to hide their "Good ole Boy" attitude (in 11 reviews)

  • Company culture is definitely small town Georgia, good-ole boy environment (in 11 reviews)

More Pros and Cons

  1. Featured Review

    "Good place to work at, definitely recommended."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time

    Pros

    Shifting to a truly modern service company, embracing latest technologies. Good benefits package and decent salary, and accommodating for striking a good work-life balance.

    Cons

    Lots of procedures to comply with rules and regulations of the industry, sometimes make getting progress done frustrating.


  2. "Project Manager/Scrum Master"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at TSYS|Total System Services full-time

    Pros

    great environment,great people and very flexible management.

    Cons

    not enough flexible work arrangements. Need newer technologies

    Advice to Management

    None


  3. "TSYS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Columbus, GA
    Current Employee - Operations Analyst in Columbus, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time (More than 5 years)

    Pros

    Decent benefits, pay is good for Columbus. Coworkers are willing to share knowledge.

    Cons

    Company is in the process of alot of change and layoffs. Keeps employees on edge.

    Advice to Management

    Keep employees in the loop of what is happening for the future of jobs and company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Tempe, AZ
    Former Employee - Director in Tempe, AZ

    I worked at TSYS|Total System Services full-time (More than 10 years)

    Pros

    Amazing people to work with.

    Cons

    Overall not a bad company to work for.


  6. "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TSYS|Total System Services full-time (More than 3 years)

    Pros

    Good business opportunity and talented people

    Cons

    Terrible leadership with little thought for employees or business.


  7. "Liked the Job, More Pros than Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR-1 in McDonough, GA
    Former Employee - CSR-1 in McDonough, GA
    Recommends
    Approves of CEO

    I worked at TSYS|Total System Services full-time (More than a year)

    Pros

    My management was great. Hours were very decent being that the facility was 24/7. They really care about your input.

    Cons

    some people in quality def showed favoritism and graded calls unfairly.


  8. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time (More than 8 years)

    Pros

    Great company to work for.

    Cons

    Underpeforming employees are still retained.


  9. Helpful (1)

    "Associate Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at TSYS|Total System Services full-time

    Pros

    The people. Teams made the job great!

    Cons

    Changing culture, all about money now.

    Advice to Management

    Be loyal to those who were very loyal


  10. Helpful (1)

    "Good Company. Management is misguided. Great Benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BUSINESS SYSTEMS SPECIALIST in Alpharetta, GA
    Former Employee - BUSINESS SYSTEMS SPECIALIST in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TSYS|Total System Services full-time (Less than a year)

    Pros

    Great casual atmosphere. Super company paid benefits. Overall good company.

    Cons

    Numerous mandatory meetings. Lower Management seems misguided in their actions and priorities. No support when shown areas of for development and improvement.

    Advice to Management

    Trust your employees to know what their areas of expertise. Don't fire resources with no prior warnings or due process.


  11. "Good concept...just needs to be executed better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TSYS|Total System Services full-time

    Pros

    Lunch and learns, benefits,

    Cons

    Lack of advancement, no guidance, odd project team structuring



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