TSYS|Total System Services Employee Reviews about "columbus"

Updated Oct 23, 2020

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Found 34 of over 1K reviews

3.4
62%
Recommend to a Friend
74%
Approve of CEO
TSYS|Total System Services Chief Executive Officer Jeff Sloan   (no image)
Jeff Sloan
98 Ratings
Pros
  • "Employee Friendly company with a work life balance(in 98 reviews)

  • "good benefits and work environment(in 61 reviews)

  • Cons
  • "Work life balance, pay/ lack of bonus scheme(in 26 reviews)

  • "Pay is lower than in major cities because there is almost no competition in Columbus(in 22 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "columbus"

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    1. 5.0
      Current Employee

      A Great Place to Work and Grow

      Jun 23, 2011 -  in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Many opportunities for furthering your personal and professional development. A small town company, with big town aspirations and an international focus. Comfortable working environment.

      Cons

      A little bit of "good old boy" in some areas. I'm not from Columbus, and my family is not here. Nothing to bring my family to Columbus. Love the job, missing having family around.

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    2. 4.0
      Former Employee

      Good for people in small town USA

      Oct 23, 2020 - Senior Cobol Developer in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good co-workers that care about their clients and their jobs. Good place for those that want to stay at one company for 30 years. Got bought out by Global Payments, so some things are changing. Decent benefits, 401K match to a %. Columbus is 2nd largest city in GA, but still small town vipe,

      Cons

      Middle management still has "Good ol'Boy" mentality. But hopefully, that will change under Global Payments. Not much room for advancement. Raises and promotions are rare and usually given to a select few. Morale in some areas is very low and ignored by management. Pay is lower than in major cities because there is almost no competition in Columbus.

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    3. 2.0
      Current Employee, more than 10 years

      Culture change

      Oct 12, 2019 - Senior Technical Business Consultant in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best pay for Columbus Georgia

      Cons

      Culture has changed for the worse over the years. They call us 'team members' but nowadays you just feel like an 'employee' that they don't care about and could be let go at any moment.

      3 people found this review helpful
    4. 3.0
      Current Employee, more than 5 years

      It's ok

      Sep 22, 2019 - Senior Business Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Faith-based company. I like the fact that we pray before every big meeting.

      Cons

      I don't feel valued. If you are in Columbus you get better opportunities.

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    5. 1.0
      Former Employee, more than 3 years

      Your are only a number and everyone knows it.

      Dec 14, 2018 - IT Analyst in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have no pros to share. If I could have given a zero rating I would have.

      Cons

      No training Cubicle life High turnover rate HR will side with the higher ranked employee at all times 3 bosses in 18 months Was passed up two years in a row for an annual salary increase because of one incident. Have lived in Columbus my whole life and everyone in town will tell you that you are just a number. Was put on a 90 day performance plan in my first one on one with my 3rd boss. 90 day performance plan lasted 8 months. Our new boss came in and treated people who had worked there for 20+ years like little kids. Teams tend to blame other teams Will have employee functions but your boss can tell you that you can't go

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      2 people found this review helpful
    6. 4.0
      Current Employee

      Good place to work, great benefits, medium pay, great culture.

      Aug 20, 2008 - Client Server Software Technical Analyst in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Challenging environment. Open to innovation and new technologies. TSYS is a very cutting edge credit card processing company. They are moving into all of the emerging payments processing markets. The culture is strong and they are working hard to keep the culture growing as the company grows. Stated goal is to become the world leader in electronic payment processing. Core platform is in COBOL, but many areas are working with .NET and Java. Much of the traditional core system is getting a web face lift. It can be a great place to learn a variety of technologies, and in the right areas, be on the front end of some cutting edge development.

      Cons

      Like most companies, TSYS struggles with having a workforce that carries it's weight. One negative about the company is that they tend to hang on to employees that are dead weight. The consequence of this is that the performing employees can be overwhelmed with work. They have an aversion to firing people, but no problem working a good horse to death! Different departments vary in this area, but company wide it tends to be an issue. For the Columbus office, the salaries tend to be as much as $25k lower than nearby Atlanta. The town in general needs to escape the cotton mill wage mentality and embrace the tech industry.

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      1 person found this review helpful
    7. 2.0
      Former Employee, more than 10 years

      All Talk

      Aug 24, 2016 - Director in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you work anywhere outside of Columbus, you're bound to work for a better leader than you would in Columbus itself.

      Cons

      The difference in working for the leaders in Columbus vs Atlanta or Tempe are very striking! They don't even try to hide their "Good ole Boy" attitude. They'll place the worst possible leaders in positions that they're clearly not qualified for regardless of the impact of everyone. I've witnessed cousins promote cousins over others that were much more qualified! I've witnessed minorties with masters degrees be passed up by whites in the inner circle and a GED get promoted. The company line says they're all about equal opportunity but I know for a fact that's not true! If you're white, you have a shot at advancement but even then, you HAVE to be a yes man/woman! Do NOT challenge their way of doing things. HR is in the tank and can't think independently, I have been told by my manager "There are too many blacks here!" I'm still in shock over that line!

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      11 people found this review helpful
    8. 3.0
      Former Employee

      Associate Manager

      Oct 12, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits a little expensive but many perks, great time off- 80 hours of Vacation, 80 hours of float hours, and 80 hours of sick time to start/ Then 120 hours of vacation 3 years, 10 years 160 hours etc...Great Location, opposite direction of the notorius Atlanta traffic, Opportunity for advancement below the Associate Manager level, great co-workers they seem to care

      Cons

      Unstable, Lay-offs, Poor Training, no flexibility with work schedules, too focused on attrition vs keeping the current workforce, high turn over, pay is low for the industry, Antiquated systems, always understaffed due to turn over, coaching and development time with subordinates is almost non existent unless its time to coach to a discrepancy or issue, There is a disconnect between the leadership in HQ in Columbus and the McDonough Center, It is evident that there is a power struggle with Senior Management too much push and pull and these feelings are cascaded to the lower levels

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      7 people found this review helpful
    9. 4.0
      Former Employee

      Technical and People Mgmt arena

      Aug 14, 2016 - Associate Director in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Many collaborative colleagues across functional areas. Respected culture prior to spin from Synovus Financial. Some benefits competitive with similar FinTechs. Training opportunities a plus for professional/personal growth. Efforts to improve salary bands on par with like positions outside of Columbus, GA cost of living. Smart acquisitions by executive leadership.

      Cons

      Reorganizations over the last 10 years has tarnished the quality of personnel in their sweet spot roles and lowered morale of many landing in improperly matched positions . Some leaders lack embracing industry leading processes to further success of product quality output within some divisions. Unfortunately, the good ole boy southern mentality still permeates within corporate offices limiting job growth opportunities for many team members.

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      5 people found this review helpful
    10. 3.0
      Former Employee

      In general it was a pretty nice place to work, with relatively good benefits.

      Sep 11, 2011 - Lead Programmer Analyst in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They have Profit Sharing and a Money Market account that is donated to at the beginning of the year, as a percentage of your annual salary, if the profits were good for the previous year. Annual raises were OK, as long as your performance was good for the previous year.

      Cons

      The company has too much bureaucracy in the management. Most of the management is very conservative, with a real lack of any sense of humor, partially due to the mindset in Columbus, GA. So, if you are a more liberally minded person, it will not be the most comfortable place to work. You have to be careful not to let others know you are not conservative, as there can be negative impacts on your career, and possible termination. People tend to be rather cliquish, and exclude those who do not fit into the in crowd (especially if you are in the LGBT community). So, due to this, the environment can be very stifling, and this can lead to less productivity.

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      3 people found this review helpful
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