TSYS|Total System Services Employee Reviews about "manager"
Updated Jun 6, 2023
Found 191 of over 2K reviews
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Commercial Customer Service Representative
What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.
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Top Review Highlights by Sentiment
- "Benefits are good and fairly priced." (in 146 reviews)
- "good work life balance in this one" (in 105 reviews)
- "Job is very rewarding and people are great." (in 102 reviews)
- "Culture is great and healthy" (in 38 reviews)
- "other employees are friendly" (in 29 reviews)
- "Poor management training." (in 102 reviews)
- "Pay was low in comparison to other companies" (in 61 reviews)
- "All of the good managers were forced out of the Colorado office when TSYS took final control." (in 50 reviews)
- "salary was low in comparison to other companies" (in 45 reviews)
- "realize the reason there is a shortage of staff is because when people are trained and leave/fired: the training was bad, they won't work the shift patterns, they are fired over something stupid." (in 26 reviews)
Ratings by Demographics
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Reviews about "manager"Return to all Reviews
- Current Employee★★★★★
Not the good management to work withFeb 15, 2018 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Flexible work hours and good technologies to work with.
Most of the managers are non technical and they are not aware of what is going on with the team. Increase work pressure and week end work activities with no possible comp offs or time offs.Continue reading
- Former Employee, more than 1 year★★★★★
Its a mixture of good and badJul 5, 2022 - Associate Senior Software Engineer in PuneRecommendCEO ApprovalBusiness Outlook
Onsite team is really good and supportive . Pay is also good. Onsite managers are awesome.
Pune team managers are worst. They don't even know what technology you are working on and still they will rate you. No interaction between Onsite manager and Indian team managers. Indian managers are worst and they want boot licking every time irrespective of the work. If you are fresher you can join this but for experienced guy please don't join pune office.Continue reading
- Former Employee, more than 1 year★★★★★
Hands down the worst place I have ever worked.Jan 24, 2023 - Credit AdvisorRecommendCEO ApprovalBusiness Outlook
The only pro is working closely alongside people suffering the same entitled customers and terrible management as you are not going through it alone.
Discriminatory practices. Management that do not follow their own policies. A culture of favouritism and bullying. Suffering abuse from customers every day with no support from management to the point where it impacts your mental health. Supervisors and managers that don't do their jobs and instead pass them off to agents who are not paid any more for doing them. Options to take on more skills, but no pay structure for doing so. A company that waxes lyrical about supporting mental health, but who will instantly punish an employee if they are deemed to have too many absences relating to their mental health. Total inflexibility around doctors and hospital appointments. A company that would rather hire managers externally than promote internally, and will lie to you about it at interview. A company that would rather endanger employees during a pandemic than trust them to work from home.Continue reading
- Former Employee, more than 5 years★★★★★
Nice ExperienceMar 26, 2014 - Programmer Analyst in Columbus, GARecommendCEO ApprovalBusiness Outlook
Good upper management and plenty of opportunity to advance. I was able to more than double my salary in 5 years.
Pay was a bit on the low side. More office politics than I would like. Lower management in my department was not very good and we went through three managers in 5 years.Continue reading
- Formerly Self-employed★★★★★
was better when it was TransFirstJan 1, 2021 - Corporate Sales Trainer in Denver, CORecommendCEO ApprovalBusiness Outlook
it's in Denver for me
revolving door for managers and doesn't promote their talented sales reps so they can keep them on the floor selling
- Former Employee, more than 1 year★★★★★
Business Analyst SrDec 9, 2014 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Good Individual Benefits Personal Time was family friendly Job duties were basically stress free
Work was basically stress free but not very satisfying Growth opportunities were not available in the area I worked in Managers can keep you from being allowed to post for other positions that may be a growth opportunityContinue reading
- Former Employee, more than 3 years★★★★★
Toxic culture of blame, Cheap company, sub par paySep 18, 2021 - Software Engineer in Atlanta, GARecommendCEO ApprovalBusiness Outlook
Their tech stack is great, up to date and a marketable skill for you. There are a lot of good people who work there and the quality of work is actually fantastic. They do have high standards. Work hours are reasonable, didn’t have to work more than 8 hours on most days.
This company is toxic for you all over the place. The work culture is toxic, there is a culture of blame and shame instead of fixing the issue. Managers have horrible egos, some engineers have horrible egos. Teams fight with each other instead of solving problems. Logging hours is incredibly strict to the point where it felt like going to school. You have to log your hours and document your work in about 5 places a day in addition to the standup updates. Even after, you might be questioned about your work by your manager or people who don’t understand it. This happened publicly in the group or at team meetings, just crushed team morale. Managers don’t listen to concerns of employees. Instead, employees who bring up problems are attacked and silenced. Some managers openly question/insult people in front of the whole team at times when they couldn’t complete their sprint tasks in time. This seriously demoralized the team. They are super cheap and don’t pay for any development tools. This makes your work harder and frustrating. Access to any resource is hard to get, debugging in production is frustrating because they use outdated freeware. They try to pay you as less as possible with no bonus, average benefits and even had a massive pay cut on top of that when we struggled during covid. Promotion is based on loyalty to the manager, no real criteria or measurement. They have this deluded notion that they are on the same level as other Fintech giants such as Paypal. Technologically, they actually are. But there is no innovation, no new ideas and the company is too fiscally conservative to compete with them. They use applying for H1B visa as a way to extract more work from immigrants, exploiting them with fear. Sometimes, they don’t apply for it which seriously jeopardizes their career and their lives. Some of them had to go back to their country because of this. I don’t get why you’d hire immigrants if you weren’t going to apply for their visa.Continue reading
- Current Employee★★★★★
CSRNov 30, 2018 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
The pros of this job is the managers does not micromanage and they coach you every week on your performance.
The cons is that this a very entry level job and not something I would consider as an career based job. The pay is very low and you do not have holidays off.Continue reading
- Current Employee, less than 1 year★★★★★
HR & Training TeamDec 19, 2016 - in Milton Keynes, EnglandRecommendCEO ApprovalBusiness Outlook
Have recently joined the business and the HR Team and have been made to feel so welcomed and part of the team, in such a short space of time. The Training Team were really informative and made my induction fun whilst also sharing practical knowledge about the company and helping guide me through my training plan. There is a real team spirit and culture of working together as one to achieve goal together which is very refreshing. If you are looking for a career and wish to be supported by your managers and colleagues then definitely apply to work here.
Parking can sometimes be a nightmare in the morning as the site does get very busy, however you will always find a space but might not be by the entrance.Continue reading
- Current Employee, more than 3 years★★★★★
OK place to work, but pay is below averageJan 5, 2023 - Senior Software DeveloperRecommendCEO ApprovalBusiness Outlook
* Fast paced environment with a large company to get good work experience * Decent benefits package and time off * For the most part management is easy to work with and respond well to private issues * Regular performance reviews and pay increases (still not in line with other companies though) * Excellent termination package * New design pattern are fairly quickly integrated into the apps
* Says they are very open about company future and earnings, but then let go many senior and high paying jobs to save money. * Will promote you and then give you more work than you can complete * Will change job responsibilities but won't increase pay * Pay cuts during covid took a long time to be reinstated * They clearly care more about upper level exec salary than your own * Don't care about seniority and will let you go if it will save them money * Disciplinary process messy, unclear, and unfair * Senior developers here basically need to also find time to be managers and do more work for less pay than competitors * Pay system is unfair, more work for less pay the longer you work here. * Chaotic and error prone way of integrating every single new design pattern that came out (most developers do not know how it works but business wants solutions fast. there was not good communication with the business about what developers were changing in the app, lots of bugs missed and time wasted learning new design patterns that didn't really yield positive benefits to the business, good for developer knowledge though)Continue reading