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TSYS|Total System Services Employee Reviews about "salary"

Updated Jun 6, 2023

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Found 1,766 of over 2K reviews
3.6
65% Recommend to a Friend
TSYS|Total System Services Chief Executive Officer Jeff Sloan
73% Approve of CEO

Found 191 of over 2K reviews

3.6
65%
Recommend to a Friend
73%
Approve of CEO
TSYS|Total System Services Chief Executive Officer Jeff Sloan
Jeff Sloan
329 Ratings

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What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management training.(in 102 reviews)
  • "Pay was low in comparison to other companies(in 61 reviews)
  • "All of the good managers were forced out of the Colorado office when TSYS took final control.(in 50 reviews)
  • "salary was low in comparison to other companies(in 45 reviews)
  • "realize the reason there is a shortage of staff is because when people are trained and leave/fired: the training was bad, they won't work the shift patterns, they are fired over something stupid.(in 26 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "salary"

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191
  1. 2.0
    Current Employee

    Average for a first job I guess

    Apr 7, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are lots of people in the same age group as me (19-25 mainly) so it was easy for me to make friends. There is definitely room for progression which is good but it’s whether or not you’ll stick around long enough to actually progress which is 6 months. The food is pretty nice and for a good price as well.

    Cons

    First of all the pay is not good at all for the amount you have to do. It’s the minimum wage...I mean I got more money working In retail. I was informed that i’ll be on a salary but of course that changed when I arrived. The shift patterns are ridiculous. I also got told before the interview that I’d be working one in three weekends which I thought wasn’t bad but upon working I found out that it can vary and you could end up working 3 weekends in a row..and that isn’t even the half of it. For the shifts, you have to flex which means you HAVE to be available in-between 6am-11pm Monday-Sunday AND you could end up working 10 days in a row with only 3 days off then potentially another 10 days on. I’ve also heard stories of people getting sacked over the silliest of things without any support or warnings so this job doesn’t seem secure. Since being here I’ve found out that so many people end up leaving and barely stay here 3 months and some of the people who have stayed more have said that it doesn’t go quick. However, if you can get past the crazy shift patterns and the minimum pay it could be an ideal place for you as you can progress. There’s a lot of eye candy there too;).

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    1 person found this review helpful
  2. 2.0
    Current Employee

    Great people, bad pay

    Feb 4, 2011 -  in Columbus, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family-like work environment - most people genuinely try to do well, and support each other to get a job done well. Management (in my area) is very family oriented, and promotes good work-life balance even when hours may be long. Job security - even for those that shouldn't have it! Good place to learn about lots of different new (and old) technologies - one of the biggest shops in the area. Plenty of budget for new technology. A good training ground for a motivated young person, a spring-board into the industry if you may. For the most-part, office politics are an optional part of working at TSYS. Company seems to be pretty focused on being green, especially with things that make economic sense, such as not running lights in well-sunlit walkways. Free coffee, ice & tap water. All the toilet paper you can use. No one complains if you take a break.

    Cons

    Not a good place for young, talented, hard-working individuals. The most talented have little chance of having appropriate salary increases - promotions maybe, salary, no. The only reward for being a top-performing innovator is much more work than your peers. If you want less work, just stop performing as well. Pay is well below industry average, even for the surrounding area within 60 miles. In contrast to the budget for capital projects, budget for salary is very pathetic. Folks brought in with too low a salary vs. talent will never see just compensation. The same holds true with too high a salary vs. talent. Saving real $'s and time is not rewarded, but should be. Family-like work environment - they don't get rid of members that don't contribute! Even after previous layoffs, there is still a lot of dead wood - 'retired on the job'. I've never been in another work environment where non-performing employees do not risk being fired, whatsoever. The only thing that seems to get you fired is outright lying. Incompetence, stupidity, and laziness typically do not seem to. I feel that a lot of those that are in this situation have not been invested in by management over the years, and just kind of ignored or passed over, rather than either trained, mentored or fired. Poor performers keep the status quo seemingly without analysis of why they are not performing well. Should they be properly trained, mentored, or fired? Very long hours at times. Very resistant to new ways of thinking and new ways of doing things - I believe this is mostly because of the conservative nature of the financial industry

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    3 people found this review helpful
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  4. 3.0
    Current Employee, more than 3 years

    Have mixed feelings

    Feb 27, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. Work life balance. 2. Emloyee friendly 3. Annual trip. 4. Management is understanding and they will help you if you need it.

    Cons

    Where do I start.. 1. Employees here are from 7-8 years. They are not technically sound. So , they are so insecure and jealous of the new resources that they will make it difficult for them if they perform good. 2 . Mostly people have perception that woman are good for nothing. They are just here for entertainment purpose so if they just giggle at your jokes. Enough for them... 3. Salary and appraisals are not transparent .

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    4 people found this review helpful
  5. 1.0
    Former Employee, more than 3 years

    Your are only a number and everyone knows it.

    Dec 14, 2018 - IT Analyst in Columbus, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have no pros to share. If I could have given a zero rating I would have.

    Cons

    No training Cubicle life High turnover rate HR will side with the higher ranked employee at all times 3 bosses in 18 months Was passed up two years in a row for an annual salary increase because of one incident. Have lived in Columbus my whole life and everyone in town will tell you that you are just a number. Was put on a 90 day performance plan in my first one on one with my 3rd boss. 90 day performance plan lasted 8 months. Our new boss came in and treated people who had worked there for 20+ years like little kids. Teams tend to blame other teams Will have employee functions but your boss can tell you that you can't go

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    2 people found this review helpful
  6. 4.0
    Current Employee, more than 8 years

    10 years and still challenged

    May 20, 2015 - Senior Graphic Designer in Omaha, NE
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It is my experience that TSYS rewards for performance and is committed to offering competitive salaries and benefits. The company recently invested a large amount of time and money into reviewing job titles and pay compared to the market with the final result being salary increases in roles that were comparatively low. I really appreciate the flexible scheduling options and remote work options that are available. I have held a similar job title for 10 years but because this industry has always been rapidly changing, I am always challenged to learn and grow.

    Cons

    Because of the company's commitment to security, access to new technology can seem slow - so this is ultimately a pro for the company but can seem like a con when restrictions slow progress at a task level. Sometimes the corporate structure slows down project movement but there are many leaders who support improvements to clear the red tape.

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  7. 4.0
    Current Employee, less than 1 year

    Salary

    Oct 21, 2020 - Research Specialist I in Milton Keynes, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of overtime to top up low salary

    Cons

    Basic salary is not enough

    Be the first to find this review helpful
  8. 4.0
    Current Employee, more than 3 years

    TSYS is a solid company

    Aug 21, 2012 - Senior Client Server Software Analyst in Columbus, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I work with a great team of intelligent professionals who are committed to helping TSYS succeed. My management is easily accessible and willing to provide the necessary resources to ensure that employees are able to effectively contribute and grow in their career path.

    Cons

    TSYS is slow to promote those who are qualified and able to contribute at high levels. Salary increases have been lower here than with any company I have worked for previously. Many benefits have been cut in the last three years along with an increase in cost for employee medical plans.

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    2 people found this review helpful
  9. 4.0
    Current Employee

    Good place to work for

    Jan 4, 2023 - Senior Software Development Engineer In Test (SDET) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of learning and good salary hike

    Cons

    Nothing as such. Good company

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  10. 4.0
    Former Employee, more than 1 year

    Working at TSYS

    Oct 23, 2015 - Project Manager in Nicosia, Nicosia
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good team culture Can do attitude Ability to delivery without multiple layers of governance

    Cons

    Salaries are not great and that was one of the key decision factors for leaving

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  11. 4.0
    Former Employee, more than 3 years

    Overall good experience but could be improved

    May 7, 2014 - Lead Database Administrator in Columbus, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    work life balance is something the company actually pays attention to. good medical benefits, 401K etc. stable company with growth potential. offices are nice and in good locations.

    Cons

    salary is not as competitive as it could be which may be why there is higher turnover in some areas. Many companies have work from home programs but nothing official at tsys when i was there. bonuses are also on the low side when you compare to other companies. salary is the biggest crutch. if this was fixed at least for top performers and to attract new talent, it would be a big improvement.

    Continue reading
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TSYS is a leading global provider of seamless, secure and innovative solutions to payment card issuers — financial institutions and retail...More

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TSYS|Total System Services

386 days ago

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We are honored that TSYS Managed Services EMEA was recognized at The Card & Payments Awards for Best Customer Service! With an innovative response to the pandemic, our team re-imagined contact center operations for Europe's leading card issuers without sacrificing team member safety or exceptional customer service. Click the link to learn how did it.
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Global Payments and Virgin Money, one of the leading financial services groups in the UK, announced an agreement to leverage Global Payments’ unique two-sided network to empower Virgin Money customers with market leading digital payments experiences globally. The companies are working to launch a new connected payment offering that creates frictionless experiences for Virgin Money’s consumers and merchants. This new pay proposition would extend commerce and provide an integrated suite of digital capabilities.
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